Rectangle 48
Sales 11:00 AM - 4:00 PM
Service Closed

BMW of Brooklyn Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2016

"A Family-Owned Dealership for Over 40 Years."

Reviews

4.0 out of 5 4.0
79 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 28, 2018

    My experience with BMW of Brooklyn goes back for more then 6 years and have always received 5 star service for my BMW's. Nick Giordano and staff has... always provided my family and I with prompt and friendly customer service. The work that has been completed on all of our BMW’s whether repair, maintenance or warranty work has always met our high level of satisfaction. Nothing can say more about then it's original name, Life Quality BMW. Truly, a place where we can go and expect quality.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    November 5, 2017

    Waste of time. Salesman(Vlad) seemed preoccupied with something else, even though their online person, confirmed the appt. twice with me. I would... not recommend this place. Dave

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Dave, Thank you for taking the time to provide your feedback. Your feedback is important to us and we use it to improve. If you have any additi...onal information you would like to discuss, please feel free to email me at kbruno@bmwofbrooklyn.com. Thank you, Kerry Bruno BMW of Brooklyn Client Care (718)215-4230 kbruno@bmwofbrooklyn.com

  • April 30, 2015

    My service adviser, Mr. Neil G. rocks! He is the hallmark of great service and has a complete understanding of the ABC's of it. Accuracy, Brevity and Clarity.... A real loud shout out to Neil G. and Nick G.'s team. I am always satisfied.. Every time! Whether it be scheduled maintenance, upgrades or repairs, a honest answer, a resolution and a fair price is always given. Life Quality, you have a customer for life! The ultimate driving machine's service center... Thank you. Chun Tom

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chun - We're happy to hear Neil and the team at Life Quality have been able to meet your expectations. Thank you for this great review. Best regards, ...Kerry Bruno, Life Quality BMW, Client Care Representative

  • 5.0 out of 5
    September 28, 2017

    What a service center. I always feel like the red carpet is on the service floor at this service center and my BMW's and myself are the super stars. BMW... of BROOKLYN is the only place I will ever bring my weekend ultimate driving rocket machine. An honest assessment of the repair needed, technical know-how, fair pricing, genuine BMW original equipment parts and a knowledgeable staff. Danny Dermody and Nick Giordano are my service advisers. Love them like family!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your positive review, Chun! We are always glad to help and provide you with five-star service. Please let us kn...ow if there is anything else we can do for you and we hope to see you again!

  • 5.0 out of 5
    March 4, 2017

    I was looking for the right BMW showroom for a while I checked NJ I checked Queens, Long Island, and then finally I called Life Quality and spoke with... Catherine. The car for me sells itself the product is beautiful, It was a no brained for me to get myself into a BMW. Catherine treated me so kindly and had answers for all my questions. She was so respectful and lovely to work with, she's the best BMW has to offer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Blake, we appreciate your review! We're happy to hear that Catherine took such great care of you. We'll let her know to keep up the excellent work. ... We hope to see you again, thank you for your business!

  • 5.0 out of 5
    January 16, 2017

    I want to thank my service advisor, Colton. He was very helpful and professional. The repair was done in a very timely manner. I find that this dealer... is very responsible and honest will their customers. I would recommend this dealer 100%. Thank you Life Quality.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review, Francisco! We're happy to hear that Colton provided you with such excellent service. We look forward to seeing you again, th...ank you for your business and your recommendation!

  • 1.0 out of 5
    December 1, 2016

    They are the absolute worst service shop in all of brooklyn. They do absolutely nothing and keep the car all day long. If it comes to getting a BMW and... having to deal with their service, i'd take the bus from now on. They are horrible.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's disappointing that you have a negative impression of us, Veronica. It's always our goal to provide our customers with prompt, efficient service.... I would appreciate a chance to talk to you to see how I can help. Please contact me at your convenience so I can work on making amends. -Ellen Marshall, Executive Assistant, Life Quality BMW, 718-215-4228, ellen.marshall@lifequalitybmw.com

  • 5.0 out of 5
    October 21, 2016

    A month passed since I signed a lease of X1 at Life Quality BMW. a month that I enjoy this car catching the envious looks of my neighbors. Today I came... to this place again to share my impression with people who helped me to acquire it - Rory DeLouise and Paul Toner. They met me as the close relatives inquiring about my feelings and possible problems or issues with the car. They introduced me to a young, handsome, modest and, as it appeared later, profoundly knowledgeable specialist. His name is Justin Silverman. Juastin offered to me to go with him through some innovations that BMW implemented into X1. He did it so polite, so softly that I could not refuse it. I did not regret that a bit. He showed to me a whole world of novelties, advanced features and the way to handle and enjoy them. Time and again I felt there as if I visited my family. Thank you, Jastin, thank you Life QualityBMW that you made me feel this way.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, David! We are happy to hear about your experience with Rory, Paul, and Justin. Thank you for the five-star review! And welcome to the "family"!

  • 5.0 out of 5
    October 3, 2016

    I had the best experience when I purchased my 2011 X3 vlad sidorenko was incredibly helpful and knowledgable. He was very thorough in answering all... my questions. I highly recommend him if interested in purchasing any BMW from life quality bmw

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your kind review, Jeffrey! We're glad to hear that Vlad provided you with the great service we're known for. Congratulations on your X3, ...we appreciate your business and your recommendation!

  • 5.0 out of 5
    June 20, 2016

    Never wrtie reviews but had to thank Neill Garoogian for the huge help he's been with servicing my car. He's on point, honest and always promptly returns... my calls. Couldn't ask for a better experince.Thanks Neill G. and Life quality BMW!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mike, sorry for the delay in responding, Thank you for your kind words! We work hard to make things as smooth and easy as possible for our client...s and it is so rewarding when that hard work pays off. Thank you again for taking time out to write this review, please let us know if you need us! Regards, Ellen M. Life Quality BMW ellen@lifequalitybmw.com

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