Reviews
Write a reviewThanks to Ceja'e White at Autoline Mayport...
Please know that if you are in the market for a car to go see Ceja'e White at Autoline... He helped me get the car of my dreams with no worries or lies... Truth from the day i walked in the door and now i have my car... Good environment in the office i also love the coffee machine... Thanks Ceja'e
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Ramone for your great review of Ceja'e and Autoline! We appreciate your business!!
amazing experience
Tim was our sales guy and he did an amazing job on getting us into a vehicle as soon as possible. If we ever buy a vehicle we will definitely be back to see him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Grubb Family for coming to Autoline! We are so glad you received amazing service from Tim!
Outstanding Customer Service and Staff!!
I have purchased several vehicles in the past, and I have to say my recent purchase from AutoLine was the smoothest and most pleasant transaction I've experienced so far. First of all, I had been looking for my vehicle of choice (Lexus RX350) for a few months and had a hard time locating a used one that was in good condition. I found your dealership online and decided to stop by to see your inventory. Although you did not have the Lexus I wanted at the time, I noticed how nice your vehicles were and ALMOST purchased an LS 300 but decided to wait and keep looking for the RX 350 I really wanted. I was advised during my visit to go to your website and enter the information on the car I was looking for along with my contact information, but I forgot to do so. After searching a couple more months, looking at vehicles that were advertised as "like new", I was repeatedly disappointed once I arrived at the various dealerships and actually saw the vehicles, which were either not in the condition they were advertised or over-priced. FINALLY, I remembered AutoLine and submitted my information on your website. Just a few days later I received a call from Jeremy who said you had a Lexus RX 350 that had just arrived. He sent me the info. on the vehicle and also sent me some pictures. I became excited and asked him not to post any photos online until I had a chance to come and see the car. He laughed and advised me that you do not add photos until after your cars have been detailed and this one had just come in, so no worries. My husband and I came to the dealership as soon as he got off from work and met Jeremy, who was SUPER nice! In fact, EVERYONE we met was friendly, pleasant, and seemed to enjoy working there. By the time we arrived the car was being detailed and the team did a great job! Long story short, we purchased the vehicle I wanted thanks to our salesman, Jeremy Lane, taking the initiative to contact me to let me know the vehicle was available. He remained close by and was available to answer any questions we had during the entire process. I was given a great deal on my trade and I got the car that I wanted at a price I was able to afford. Thank you, Shawn!! Matt was also very nice and helpful in making sure we understood everything concerning the purchase. CJ (who was not my salesman) was extremely helpful in answering all of the questions I had about the Lexus model I was purchasing. He has a GREAT sense of humor, an all around nice guy, and is definitely your Lexus expert! If I ever have any questions about my car in the future, he's my go-to guy!! Thank you, AutoLine, for such a pleasant buying experience. Your staff is well-trained, friendly and down-to-earth. My husband and I will certainly recommend your dealership to everyone we know who makes us aware that they are looking to buy a car (and we know a LOT of people!). Keep on doing what you're doing and you will have satisfied, loyal customers for many years to come! Much success to the family and thanks again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much Vicki for this wonderful review of your experience and the process here at Autoline! We are so glad that you are happy and in your new Lexus RX 350. We're glad we could find you you the perfect vehicle. Thank you!
Upbeat dealership! Awesome car buying expierence!
A very modern / retro dealership with a friendly staff! Rush, my sales consultant, was thorough about my needs in a vehicle. They worked my financing into affordable payments ,with a highly reputable bank,and an interest rate that was more than reasonable! They even helped me out in a sticky situation when my trade-in broke down on the way to Autoline!!! I will recommend Autoline to everyone in the market buying a pre-owned auto. And I will be buying another car from them in the future!!! THANK YOU AUTOLINE !!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your awesome review of Rush and Autoline, Wendy. Thank you for choosing local-and-family-owned! Be sure to keep in touch with us on social media!
Great Services
I went to Autoline with low expectations because I was previously turned down by three other car lots. Once I arrived at the lot I was greeted by Rush the Sales Rep who I explained my credit situation to and he assured me that it would not be a problem I had heard that before from the other car lots and they then turned around and denied me or ask for a large down payment after 2 test drives and me changing my mind a few times I decided on a car Pinto the Finance Manger went above and beyond and got me Financed for a monthly payment way below what I expected and I did not have to put down a large down payment and I was also shocked that I did not have to make a car payment two weeks later like other buy here pay here car lots he then took his time to go over my contract with me and made sure I understood the terms of the agreement and answered all my questions I would recommend Autoline to anyone looking for a preowned quality vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lakitha, thank you for giving us the opportunity to help you and get you approved. We aren't a buy here pay here car dealership so instead we match the right lender with the right people so that our customers can rebuild their credit. We appreciate your review!
MADE IT SO EASY! VERY KIND AND UNDERSTANDING STAFF
I WOULD RECOMMEND THEM TO FRIENDS AND FAMILY.THE DEALER I WAS WITH DID NOT PRESSURE ME,AND KNEW HIS STUFF! VERY KIND PEOPLE.AND SEEM TO REALLY CARE ABOUT MY CONCERNS ABOUT BUYING A VEHICLE,AND LETTING GO OF MY OLD ONE.AND THEY WHERE QUICK TOO RETURN MY CALL ABOUT THE VEHICLE I WANTED TO LOOK IT.THE DEALER AND THE REST OF THE STAFF MADE IT SO EASY FOR ME! OUTSTANDING SERVICE! THANK YOU!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your review! We appreciate you sharing your experience at Autoline with others! Be sure to stay connected with us on social media to stay up on our events throughout the year.
This is the way it should be done!
Best car buying experience I have ever had. This fits the way cars should be sold for this generation. Great atmosphere, no pressure, and most of all, great cars!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Al for the amazing review! We really appreciate it!
The most amazing car buying experience.
Amazing customer service! Coti went above and beyond to help me get out of one of the most unreliable car ever and into one of the most reliable car available! Thanks to everyone at Autoline for giving me piece of mind I can finally sleep at night! I love my sexy little red Toyota. ...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are glad you can sleep easy knowing you've got a reliable new car! Thank you for coming to Autoline!
Best service and treated with respect
From the time we walked in, we were greeted by Cote ,who was our salesperson from beginning to end. Cote treated us with respect and answered all our questions without having to run back and worth to managers or the like. He was generallly interested in finding me the right car for me. The finance department was quick and painless too. I would recommend Autoline and to ask for Cote.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Kathy for the great review of Autoline, Cote, and our finance department! We are so glad you had such a wonderful experience!
FRIENDLY SERVICE - NO HIGH PRESSURE!
I had shopped AutoLine's web-site on-line, along with others, and saw some vehicles I liked. Upon arrival, I test-drove those cars, and after driving back, saw one that had just been turned in that suited my purposes perfectly. My salesman didn't think it was for sale, because it hadn't been "processed," but inquired anyway. The owner told him he'd work with me, and by the end of the day, I had my vehicle! I'm truly pleased with the way everything was handled.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
From finding us on-line to finding your perfect vehicle, thank you for coming to Autoline for your vehicle purchase!