Blackwell Motors

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 17, 2019

    Great staff of people! They made the entire process simple to purchase a good, reasonably priced used car. No stress. I am very happy with the car I... bought and how helpful these good people were with taking care of everything. I would recommend checking them out if you like happy car shopping :)

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    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 27, 2018

    I had an awful experience at Blackwell! I would recommend doing your car shopping anywhere else, and I wouldn't trust them with any of your information.... I test drove an Escape at Blackwell and was still on the fence about the decision to purchase so I asked the salesman, Trent, to give me a couple of days to think it over and I would get back to him. Trent texted later and offered for me to use the car for the next day while I was deciding. I went back to pick up the car and explained to him that I didn't know if it was what I wanted and that I take good care of my credit score so I did not want my credit run until I had made a final decision on a purchase. He said he understood, but I explained how much I cared about my credit score a dozen more times before signing and handing over the paper to take the car for the day to test drive. He told me they had to have the paper in order for me to leave with the car so that they had something on file, but it would NOT affect my credit in any way. Long story short, they ran a hard credit check on my credit and my Transunion score dropped a point. Blackwell is now listed on my credit report and will be haunting me until January of 2021!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    I'm sorry your upset, but in order for someone to take a vehicle overnight we have to pull the persons credit to validate that they are able to purcha...se it. In the future do not give your info out if you don't want your credit pulled. I verified that the dealership did what they said they would do, pull it once and not submit it to banks. This will not affect your score negatively enough to harm your credit.

  • 1.0 out of 5
    August 23, 2018

    My personal experience with this place is I would never ever buy a car from this place or recommend my worst enemy to go near here ... Let me tell you... my experience with this rudely ran establishment. I have a friend who had cash to buy a car but ask me if I would mind taking them looking as their car had been totalled. So we stopped into look at the Blackwell Motors and we got all the smiley face bull crap you get from the typical snake oil salesmen named Dan Tinsley who proceeded to brag and bull crap to us, over and over again, how many years he has worked there but we were willing to look at what they had regardless of the ear bending bull crap we had to listen to... Every car he has is way over priced worn out high mileage dogs, priced so high, who in their right mind would want them ... So Dan the bragging salesmen finds out my friend has cash and he seems to me to be drooling and goes and gets a couple peices of crap to show her and she tells him he has not at all peaked her interest .... So then we proceed to tell him thanks for his time and headed for the door .... BUT then Dan say" hey wait let me show you this car" that he said was a good car and he just wanted us to see it... So we said ok and figured maybe they wanted to make a sale instead of trying to break it off in someones xxx by selling them the normal crap...So here he comes with another overpriced peice of crap and tells her a price and my friends response was it's to much and it's not really what she is looking for.... But Dan insist he can probably adjust the price down $2000 after 20 minutes of trying to convince her to finance that $2000 dollars in a loan... So he already knew he was trying to hose her with a loan she didn't need to buy this peice of crap.. Dan then says just take it for a ride ... So to be polite we did .... As we are driving along listening to more of Dan's sales Bull crap and how comfortable he is in the back seat of this rattle trap and telling my friend how he was impressed that she seems to be a good driver and he bet that like himself she learned early to drive... Then my friend told Dan she didn't know if the car would have the power and quality she needed ... So Dan says give it some gas " it's got a lot of pep"... so she excellerated as he suggested but within safety reasons but told him the front wheel felt like the rotors we're bad .... I was in the passenger seat and I could tell there was know way she was going to buy this peice of crap... Well low and behold she tells him exactly what I was thinking she was going to say about the car...... Then Smiling bull crapping Dan gets all huffy and say she is missing a heck of a deal... So we say thank you for your time and proceed to leave.... As I am getting in my car to go to another location here comes the owner accusing ME of hotroding his cars and that he was going to call the police and cussing loudly in front of others ... I didn't even drive the car I was in the passenger seat (the owner appears to be a complete public dumb xxx) that owns this place, his public display of insane rants were that of a a frickin nut job ...I ask him what he was talking about and he is screaming he personally knows the police and that I should leave and never come back ... WELL BELIEVE ME YOU NUT JOB ME NOR ANYONE I KNOW WILL !!! .... One hour later she bought a beautiful car with her cash at another used car dealer who had a inventory of good used cars and a much better reputation than Blackwell Motors based on other people who have had similar reviews ...... NEVER GO HERE !!!

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    Quality of Repair
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    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    You forgot to mention that you were actually ran off because of driving 90 mph and nearly running into the back of a car with the salesman in the back...seat screaming slow down. I make money selling cars, but I value the lives of my employees more. Never come back...thank you.

  • 1.0 out of 5
    April 26, 2012

    I went in and filled out a credit app. The sales lady said she would get back to me. I called her a few times and she kept on saying she would call me... back and never called me. when I called back the last time someone told me she left to go look at cars at another location. Its my opinion they have very poor customer service.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Sounds like miscommunication. I'm very sorry, but it does happen unfortunately.