Reviews
Once again Tom demonstrated his excellence in serving our...
Once again Tom demonstrated his excellence in serving our needs. Without him we wouldn’t have enjoyed our beautiful new Lexus. Outstanding ambassador for Lexus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
I would like to send a heartfelt thank you to my sales...
I would like to send a heartfelt thank you to my sales Consultant, Tom Harkin for the EXCELLENT service that he provided to me for the entire 2 months of the process of getting me the exact car that I wanted to purchase. We have build a relationship because of his caring attitude. I was impressed on how well he knows the Lexus product. Kudos to the entire Lexus of Melbourne staff that I came in touch with. They are soooo professional and friendly. They make your experience worthwhile. Continued success!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Virginia was an amazing guiding force during the process...
Virginia was an amazing guiding force during the process with my mother and myself. I would highly recommend her to assist and guide the process of buying or leasing a Lexus. Her knowledge both about the cars and the paperwork experience was truly a blessing. Lexus IS lucky to have someone like her on their team.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Bob McGivney did the impossible and made the experience...
Bob McGivney did the impossible and made the experience of purchasing a car enjoyable! He was patient, kind, informative and it was clear that he has his client's best interest at heart. We appreciated that he wasn't pushy or insistent on going beyond our budget and he was incredibly helpful and accommodating throughout the process and for days following. We are so grateful for his help and are so happy with our purchase. Thank you, Bob!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lexus of Melbourne. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.
I have purchased many cars in my 76 years but was...
I have purchased many cars in my 76 years but was exceptionally pleased by the top flight professionalism and warm friendliness of everyone we encountered at Lexus of Melbourne. Without a doubt, the best car buying experience I ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Tom was friendly & very knowledgeable about the Lexus RX...
Tom was friendly & very knowledgeable about the Lexus RX 350, The transaction went smoothly & Tom was very organized but not pushy, The dealership was clean & Covid friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.
Rob, thanks for being the best. I treasure you.When...
Rob, thanks for being the best. I treasure you. When I'm considering an auto upgrade, I speed dial Rob LaMarr. After catching up on our lives and reviewing current needs, Rob does the rest. He is both knowledgeable and delightful. His personal integrity doesn't stop with red bow delivery. I can count on his vast expertise for advice on any car, or other business concern/situation. Lexus of Melbourne Service is superb as well. Thanks for providing an enjoyable and trustworthy auto experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.
It was an awesome experience working with Virginia. She...
It was an awesome experience working with Virginia. She was funny, pleasant and super knowledgeable about all the nuances of the vehicles we looked at. Thank you Virginia!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It really means a lot to us that you took the time to write such a positive review about Lexus of Melbourne so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.
Superb in every facet of buying a luxury...
Superb in every facet of buying a luxury automobile.....Virginia is the best!!! All the crew at Lexus of Melbourne were top notch....I'd recommend them as the best place to buy a car....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lexus of Melbourne. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.
We are so glad Virginia was our salesperson! She is...
We are so glad Virginia was our salesperson! She is extremely knowledgeable and has a great, down to earth personality. The dealership is a friendly professional place
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lexus of Melbourne. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.