Skip to main content

Prestige Volkswagen

(168 reviews)
Visit Prestige Volkswagen
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 8:00am–6:00pm
Tuesday 8:30am–8:00pm 8:00am–6:00pm
Wednesday 8:30pm–8:00pm 8:00am–6:00pm
Thursday 8:30am–8:00pm 8:00am–6:00pm
Friday 8:30am–6:00pm 8:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
New (321) 252-1214 (321) 252-1214
Used (321) 684-7873 (321) 684-7873
Service (321) 473-6993 (321) 473-6993

Inventory

See all 88 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since November 2006.
Prestige Volkswagen is your local VW Superstore. Prestige VW has been serving the Space Coast and surrounding counties for many years under the same family ownership. From Daytona Beach through Viera Cocoa Beach Melbourne Vero Beach Ft. Pierce and beyond we are the premier coastal dealership.

We have a State-of-the-Art air conditioned Service Department with VW Certified Technicians. Prestige VW has consistently been in the top 5% in customer satisfaction.
We have an experienced professional sales and management team ready to serve..
Buying is a breeze at Prestige!

Service center

Phone number (321) 473-6993

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestige Volkswagen from DealerRater.

Want to share your experience with this dealership?

Write a review

BEST VW DEALER IN FLORIDA!

BEST VW DEALER IN FLORIDA! COME SEE ANYONE THERE AND THEY WILL TAKE CARE OF YOU!

BEST VW DEALER IN FLORIDA!

BEST VW DEALER IN FLORIDA! COME SEE ANYONE THERE AND THEY WILL TAKE CARE OF YOU!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

This is the second VW I have bought.

This is the second VW I have bought. Originally a tiugan, but this time a 2025 Taos, which is great car. The sales guy Anthony miller was great , laid back no pressure and the dealership was friendly. Appreciated the sale. I would go back for another car. The service department is also great which makes you happy. Heather has looked after me over the years. She actually talks rather than treats you like nobody. Keep it up folks. Tim kingaby

This is the second VW I have bought.

This is the second VW I have bought. Originally a tiugan, but this time a 2025 Taos, which is great car. The sales guy Anthony miller was great , laid back no pressure and the dealership was friendly. Appreciated the sale. I would go back for another car. The service department is also great which makes you happy. Heather has looked after me over the years. She actually talks rather than treats you like nobody. Keep it up folks. Tim kingaby

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Very Friendly, Professional, and Down to Earth People as

Very Friendly, Professional, and Down to Earth People as a whole. Working hard to help you meet your goal. Jeff was my Sales man and he was Excellent!! Just the Best! I Definitely recommend Him if you plan to purchase a VW.

Very Friendly, Professional, and Down to Earth People as

Very Friendly, Professional, and Down to Earth People as a whole. Working hard to help you meet your goal. Jeff was my Sales man and he was Excellent!! Just the Best! I Definitely recommend Him if you plan to purchase a VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Terrible service technicians which is a result of inept

Terrible service technicians which is a result of inept management. Will not be back after 6 months of back & forth problem solving. Terrible, terrible service technicians!!! Not sure they know how to comprehend a service order, respect the owner’s vehicle and, most importantly, fix the problems. As a matter of fact, they don’t always fix the initial problem. It’s been our recent experiences over the last 6 months that they create more problems after the fix. Example- we brought our Atlas in this week to have the brake and transmission fluid replaced, battery checked for capacity, and replace the window switch plate that was broken by the service tech last week in the process of them fixing a window switch they broke prior to that appointment. Today, Sunday 7/14/24, 2 days after picking up our Atlas from the above stated repairs, we have a dead/discharged battery. We drove the car home from Prestige VW on Friday and hadn’t driven it since. We are exasperated with the service department at Prestige, to say the least. I’ve given 1 example representative of the other problems we’ve encountered this year, some solved, others not (seat cooling fans and bad emergency detection sensors). We will NOT be back to Prestige and plan to take our business to another VW dealership with the hope we will receive better service. VW Corporation overall is not living up to its former great quality vehicle and service so these problems are likely occurring from the top down of the corporation and the top down of the individual dealership. You all are failing the customer, especially at the rates we’re being charged. $637 to have the fluids changed and the battery checked- NUTS!!!

Terrible service technicians which is a result of inept

Terrible service technicians which is a result of inept management. Will not be back after 6 months of back & forth problem solving. Terrible, terrible service technicians!!! Not sure they know how to comprehend a service order, respect the owner’s vehicle and, most importantly, fix the problems. As a matter of fact, they don’t always fix the initial problem. It’s been our recent experiences over the last 6 months that they create more problems after the fix. Example- we brought our Atlas in this week to have the brake and transmission fluid replaced, battery checked for capacity, and replace the window switch plate that was broken by the service tech last week in the process of them fixing a window switch they broke prior to that appointment. Today, Sunday 7/14/24, 2 days after picking up our Atlas from the above stated repairs, we have a dead/discharged battery. We drove the car home from Prestige VW on Friday and hadn’t driven it since. We are exasperated with the service department at Prestige, to say the least. I’ve given 1 example representative of the other problems we’ve encountered this year, some solved, others not (seat cooling fans and bad emergency detection sensors). We will NOT be back to Prestige and plan to take our business to another VW dealership with the hope we will receive better service. VW Corporation overall is not living up to its former great quality vehicle and service so these problems are likely occurring from the top down of the corporation and the top down of the individual dealership. You all are failing the customer, especially at the rates we’re being charged. $637 to have the fluids changed and the battery checked- NUTS!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Kenny did a great job, representing the vehicle and his

Kenny did a great job, representing the vehicle and his dealership. I live on the west coast of Florida and was able to find a similar vehicle without the distance issue.

Kenny did a great job, representing the vehicle and his

Kenny did a great job, representing the vehicle and his dealership. I live on the west coast of Florida and was able to find a similar vehicle without the distance issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Sales dept is horrible

We have been customers for 8 years and bought 3 cars from Prestige. We went to buy a vehicle and test drove the one we thought we would buy. Said we would be back later in the day. 3 hours later we called to arrange the purchase and another employee called someone to purchase the vehicle. They told us it was because we didn’t put a deposit on the car. We were never told that was policy. The sales manager told us it was our fault and we expected too much from a customer service stand point. Thought we would pass on the customer service expectation in the sales department.

Sales dept is horrible

We have been customers for 8 years and bought 3 cars from Prestige. We went to buy a vehicle and test drove the one we thought we would buy. Said we would be back later in the day. 3 hours later we called to arrange the purchase and another employee called someone to purchase the vehicle. They told us it was because we didn’t put a deposit on the car. We were never told that was policy. The sales manager told us it was our fault and we expected too much from a customer service stand point. Thought we would pass on the customer service expectation in the sales department.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

STAY FAR FAR FAR AWAY. RUDE RUDE RUDE RUDE RUDE

Run don't walk from this place. If you want a VW, do yourself a favor and make the trip to Orlando. Service here is atrocious. This dealer only cares about $$$, not customer satisfaction. Sit in the waiting area and just listen to people complain and that will tell you all you need to know. Terrible terrible terrible experience with completely arrogant and unethical management.

STAY FAR FAR FAR AWAY. RUDE RUDE RUDE RUDE RUDE

Run don't walk from this place. If you want a VW, do yourself a favor and make the trip to Orlando. Service here is atrocious. This dealer only cares about $$$, not customer satisfaction. Sit in the waiting area and just listen to people complain and that will tell you all you need to know. Terrible terrible terrible experience with completely arrogant and unethical management.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

I went last to Volkswagen dealer last week first no one...

I went last to Volkswagen dealer last week first no one change the oil because they don't know how to replace the drain plug second they gave me a cost estimation if you wanna compare it with the same place you will see the problem, I hope the president can see this and fix the problem I have the paper with me

I went last to Volkswagen dealer last week first no one...

I went last to Volkswagen dealer last week first no one change the oil because they don't know how to replace the drain plug second they gave me a cost estimation if you wanna compare it with the same place you will see the problem, I hope the president can see this and fix the problem I have the paper with me

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Great customer care

Patric at the Service Department showed a genuine interest and focus on the service issue of my Atlas. Would definitely recommend this facility to every one.

Great customer care

Patric at the Service Department showed a genuine interest and focus on the service issue of my Atlas. Would definitely recommend this facility to every one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Service manager tried to deceive me actually three times....

Service manager tried to deceive me actually three times. Firstly, he said that the spare key's price is $250+programming, which is not true. It costs $191+prgrmn'. Secondly, when he already was programming the key for more then 1.5 hours, he came back to me and said that i should pay additional ~$150 for battery replacement, otherwise he can't complete programming. I said that I'll be back for programming other day with my battery already replaced. Then he said that if i replace the battery myself or other place I should pay for programming twice: for his unsuccessful attempt today, and for second trial when I am back. I couldn't believe his words. I asked him: really, you guys charge people for services which were not actually provided? he answered: we normally do so. I asked second time: do you really want me to pay for what you didn't do? He was back in a minute and said that they used different source of energy to complete programming. BTW, it took only another 10 minutes. I can infer that then he realized he can't cheat further, the service was done faster and properly. I added two stars because I finally have my key. However, I will never go there again. And I strongly recommend never go there if you expect honesty and decency from your dealership.

Service manager tried to deceive me actually three times....

Service manager tried to deceive me actually three times. Firstly, he said that the spare key's price is $250+programming, which is not true. It costs $191+prgrmn'. Secondly, when he already was programming the key for more then 1.5 hours, he came back to me and said that i should pay additional ~$150 for battery replacement, otherwise he can't complete programming. I said that I'll be back for programming other day with my battery already replaced. Then he said that if i replace the battery myself or other place I should pay for programming twice: for his unsuccessful attempt today, and for second trial when I am back. I couldn't believe his words. I asked him: really, you guys charge people for services which were not actually provided? he answered: we normally do so. I asked second time: do you really want me to pay for what you didn't do? He was back in a minute and said that they used different source of energy to complete programming. BTW, it took only another 10 minutes. I can infer that then he realized he can't cheat further, the service was done faster and properly. I added two stars because I finally have my key. However, I will never go there again. And I strongly recommend never go there if you expect honesty and decency from your dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
Show full review
See all 168 reviews