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McCoy Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My experience at McCoy Auto went very well.

My experience at McCoy Auto went very well. Justin was very helpful and despite a couple of computer issues got out paperwork done and had us out the door quickly. Overall a great experience and would definitely recommend them to others!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Place

They have a really nice selection of vehicles that are priced reasonably. I would buy from them again. I didn't feel pressured to buy like most places.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Very satisfied customer! They don't charge any extra fees like the big dealerships. The price of the vehicle is what you pay. Very clean and organized operation, you can tell they have been in business for a long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Go somewhere else

No honor, I recommend going somewhere else unless you want a vehicle that's ready to break down. I will never purchase anything from them again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great selection of vehicles in my price range

great selection of vehicles in my price range (under $10,000). They made everything very easy, I was driving away in less than an hour with all of my financing done. Thanks! Will buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

After searching for over 3 weeks and test driving a dozen vehicles at over a half dozen car lots, I was extremely pleased with the selection and pricing of all of the vehicles at McCoy's. The sales reel that took care of me, Justin, went above and beyond anything I could hope for. He even hired me up with a credit union to finance my newer Nissan Rogue when every other bank said no. I will tell everyone I know about how well they treated me and I will be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best used auto dealer in Springfield

Very good selection of cars, trucks and SUV's. After shopping around at the other "credit repair" dealerships in town, McCoy stood out not only in their pricing but also in their professionalism. You can tell these guys have been doing this for a long time. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great place to buy a car!

me and my family have bought many cars from Mccoys. Great people to work with and never had any problems with any of our vehicles. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great, honest dealership. Would buy again.

Very nice auto dealership. Very professional, but laid back enough that I didn't feel pressured. Everyone there was very nice, including my salesperson Brad. They do financing, but I was looking to pay cash and I got a great deal!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I am not too happy with this dealership

I am not an very happy customer with this dealership. I had purchased a vehicle well over 6 months ago and I had returned the vehicle 6 times with in a 4 month period the problem started 4 days after purchased and here it is 8 months later and nothing was never done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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