The whole process was great and everyone was very helpful.
I am really disappointed with this dealership. Yesterday I purchased a Ram 1500 from Texan Dodge, including giving them a deposit. I was told the truck... was in tip-top condition and that I could drive the truck away that night. Things all changed after they had my deposit, though. After the deal was agreed on and they had my money, I was told that I could take the truck the next day. What? I'd negotiated in good faith that I could have the truck immediately. Oh well, it's just one night. The next morning came and there was no contact from the dealership. So I call my sales guy, Bashar Naghi. No answer. So I text him. No answer. After hours of this, I finally get a call back saying I can't have the truck because it needs servicing. W.T.F. I was told the truck was in perfect condition! And I needed a truck that day, not at some distant time. I'm really angry that Texan Dodge dealership makes promises to its customers and once it has our money it does whatever it wants. Buyer Beware! Shop elsewhere!
The service department was great! Fast, friendly, attentive staff. Even without an appointment. Very happy with my service and look forward to returning... to Texan for all my service needs.
Went in for a basic repair, ac controller replacement. Left with 2 holes poked in my leather dash. Service writer said they?d fix it but haven?t heard... from them in days. Tried leaving message for service manager and no call back.
My experience was great and it was a pleasure working with David and Erick.
They showed me, the Exact vehicle I was looking for. The purchased of my 2020 Sierra Texas edition SLT , was very smooth and painless. The Price was right... and the Financing went smooth. Aaron and Brian was much help. I love my new Texas edition 2020 Sierra SLT. Go get you one .You Earned it !!!
The entire process was a Wonderful experience. I would definitely recommend and or purchase form them again.
5 stars, sales and most especially the service department headed by Mr Lazaro Rivera
Great Service Department! They were fast but thorough. They finished my oil change in next to no time.
I found a used Audi that was priced fairly. The sales team was easy to deal with and helped make buying a car 8 hours from home painless.