Texan Dodge Chrysler Jeep Ram

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 24, 2020

    The whole process was great and everyone was very helpful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 23, 2020

    I am really disappointed with this dealership. Yesterday I purchased a Ram 1500 from Texan Dodge, including giving them a deposit. I was told the truck... was in tip-top condition and that I could drive the truck away that night. Things all changed after they had my deposit, though. After the deal was agreed on and they had my money, I was told that I could take the truck the next day. What? I'd negotiated in good faith that I could have the truck immediately. Oh well, it's just one night. The next morning came and there was no contact from the dealership. So I call my sales guy, Bashar Naghi. No answer. So I text him. No answer. After hours of this, I finally get a call back saying I can't have the truck because it needs servicing. W.T.F. I was told the truck was in perfect condition! And I needed a truck that day, not at some distant time. I'm really angry that Texan Dodge dealership makes promises to its customers and once it has our money it does whatever it wants. Buyer Beware! Shop elsewhere!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 6, 2017

    The service department was great! Fast, friendly, attentive staff. Even without an appointment. Very happy with my service and look forward to returning... to Texan for all my service needs.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 19, 2020

    Went in for a basic repair, ac controller replacement. Left with 2 holes poked in my leather dash. Service writer said they?d fix it but haven?t heard... from them in days. Tried leaving message for service manager and no call back.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2020

    My experience was great and it was a pleasure working with David and Erick.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2020

    They showed me, the Exact vehicle I was looking for. The purchased of my 2020 Sierra Texas edition SLT , was very smooth and painless. The Price was right... and the Financing went smooth. Aaron and Brian was much help. I love my new Texas edition 2020 Sierra SLT. Go get you one .You Earned it !!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 6, 2020

    The entire process was a Wonderful experience. I would definitely recommend and or purchase form them again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2020

    5 stars, sales and most especially the service department headed by Mr Lazaro Rivera

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 21, 2020

    Great Service Department! They were fast but thorough. They finished my oil change in next to no time.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 6, 2020

    I found a used Audi that was priced fairly. The sales team was easy to deal with and helped make buying a car 8 hours from home painless.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews