Reviews
Very helpful and knowledgeable staff .
Very helpful and knowledgeable staff . Especially Brad is a gem of this place very responsible and caring person
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much! We truly appreciate your business and your wonderful review of Brad. Enjoy your new GMC and welcome to the Ed Martin family!
Brad Pier went above and beyond for me.
Brad Pier went above and beyond for me. He helped me on his day off. I had just crashed my car in a recent ice storm and everything was so stressful. But the least stressful thing was finding a new car with the help of Brad. I found a car I liked at a different Ed Martin and he took the time to come meet me there and make sure it was the right car for me. I am so glad for him being there and will recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your business and your wonderful review of Brad and our dealership. We look forward to working with you for many years to come and want to welcome you to the Ed Martin family.
First time trading and buying with this dealership ,We
First time trading and buying with this dealership ,We were offered a very fair trade value on both vehicles that we traded.Everyone was friendly!Tony is an awesome salesman goes above and beyond!!!Will differently recommended Ed Martin’s and Tony to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business and your wonderful review of Tony and our dealership team, Sherri. We look forward to working with you for many years to come, welcome to the Ed Martin family!
Great customer service.
Great customer service. Easy no-hassle experience when purchasing my new 2022 GMC Yukon XL.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your business and your wonderful review of Tony and our dealership team, Drew. We look forward to working with you for many years to come, welcome to the Ed Martin family, and enjoy your new Yukon!
THE PEOPLE AT ED MARTIN IS THE BEST THEY WORK TO MAKE YOU
THE PEOPLE AT ED MARTIN IS THE BEST THEY WORK TO MAKE YOU HAPPY WITH YOUR PURCHASE YOU MAKE YOU FEEL GOOD KNOWING YOU GOT TO PAY FOR SUV ARE TRUCK ARE CAR EVERY MONTH KNOWING YOU MAKE A GOOD CHOICE
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We appreciate your business and look forward to working with you for many years to come. Enjoy your new GMC SUV!
Nice location and welcoming staff.
Nice location and welcoming staff. Service department has always taken good care of my vehicle. My most recent lease experience was by far better than the first.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We truly appreciate your loyalty and continued business and look forward to working with you for many years to come!
Delaership
Everyone was great.
Everyone was great. I called in the morning and they had the truck ready for me when I arrived after work. Thank you very much to the sales and finance team members! Especially my direct sales professional Arthur.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and your wonderful review of Arthur and our dealership sales team! Enjoy your beautiful new GMC truck and welcome to the Ed Martin family!
Warranty and service
Truck was done with service for a day and nobody called to let me know. Warranty repair is waiting on parts
- Customer service 2.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Timothy; I am sorry for the delay on your truck repairs. We were able to do the maintenance on the day you brought it in, however, it was another 2 days to diagnose and order parts for one of your warranty issues. It was my understanding that you picked your vehicle up that same day. I will contact you today to confirm the situation and update you on the parts delay. Jerd K Cameron Service Manager Ed Martin Buick/GMC 317-872-9896 jcameron@edmartin.com
ricawley@gmail.com
The service department went above and beyond when I brought my car in for what I had thought would be an easy repair. They looked at my car. I had hit the median with my front tire and damaged the frame or my car while driving to warmer weather for vacation. They were unable to repair the issues as it was more body work they volunteered to drive me to pick up a rental and let me use the garage to move my vacation stuff to the rented car. The service department made the issue a non issue no one was hurt and by helping me see that we continued on our way to vacation. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Richard! We truly appreciate your business and your wonderful review of our service team. We look forward to working with you for many years to come. Enjoy your vacation!
Easy process.
Easy process. Incredibly kind salesman and business manager. Pleased to do business with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much! We truly appreciate your business and your review of our dealership sales team. Enjoy your new Buick!