BMW Encinitas

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

4.5
(1,301 reviews)
Visit BMW Encinitas
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–9:00pm
Tuesday 7:00am–7:00pm 9:00am–9:00pm
Wednesday 7:00am–7:00pm 9:00am–9:00pm
Thursday 7:00am–7:00pm 9:00am–9:00pm
Friday 7:00am–7:00pm 9:00am–9:00pm
Saturday 8:00am–4:00pm 8:30am–9:00pm
Sunday Closed 10:00pm–7:00pm
New (888) 447-0921 (888) 447-0921
Used (877) 214-8719 (877) 214-8719
Service (888) 284-1254 (888) 284-1254

Inventory

See all 236 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since December 2006.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Service center

Phone number (888) 284-1254

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.5
(1,301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
3.0

Well you asked (three times!

Well you asked (three times!) so here it is... I've been coming to this dealer and service center in Encinitas for 15+ years. It is typically very good but it is clearly trending downwards lately. Brought it in a couple weeks ago for STANDARD maintenance (oil change?) and it took over a week and a half. Now Keith furnished me with a loaner which is fine, but why is it taking that long to begin with? Then, when my service advisor called and told me it was ready, I told him I'd be there RIGHT at 11:30am and to please have my car ready. He said okay. I get there RIGHT at 11:30, and THEN they "start the process" of finalizing the paperwork and getting my car out of the thousand-deep parking lot. Translation? 22 minutes later, my car finally comes out. Wow. What more can I do as a customer?? Finally, when I did get the car back, I immediately notice that several things inside the car had been moved, adjusted, displaced, etc. Not cool. In addition, the car was NOT cleaned (or at least not that day), and all of my radio pre-set stations (30+?) were gone! This latest visit adversely impacts my overall opinion of not only the car but BMW as a whole. Hope you get this fixed asap. My lease is up soon and I may look elsewhere. HTH

5.0

Great service and staff

I live in San Diego but I drive to Encinitas to get my car serviced. My service writer, Omar, has really gone above and beyond to take care and address all of my concerns and needs regarding cost and quality of service to my car. Best customer service I have experienced from compared to any other BMW dealer I have been at. This is why I keep coming back, totally worth the drive.

5.0

I live in San Diego but I drive to Encinitas to get my

I live in San Diego but I drive to Encinitas to get my car serviced. My service writer, Omar, has really gone above and beyond to take care and address all of my concerns and needs regarding cost and quality of service to my car. Best customer service I have experienced from compared to any other BMW dealer I have been at. This is why I keep coming back, totally worth the drive.

5.0

Easy to make a service appointment, service staff is

Easy to make a service appointment, service staff is professional. overall good experience, except the car cleaning part was not done very well.

5.0

Friendly staff and you get in and out quickly.

Friendly staff and you get in and out quickly. They are very thorough and take the time to explain what’s going on with your car.

5.0

It was a great experience, I got the car I really want.

It was a great experience, I got the car I really want. Juan helped me a lot and Justin got it done. Thank you team.

3.0

I used to love this dealer.

I used to love this dealer. But last two times I brought my M5 they scraped my front lip and this last time it's completely crushed. I even asked them to be extra careful this time when I dropped it off. They offered to replace it but I'm not sure I'll be coming back now. Service person offered great service and was friendly. It's the people that are handling my car I'm worried about.

Dealer response

Hi, we appreciate you taking the time to respond. The staff at BMW Encinitas take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 335-6124. We hope to hear from you.

5.0

Great service and customer service as always!

Great service and customer service as always! Even without an appointment the service was done fast.

Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

5.0

Great service experience.

Michelle was extremely helpful and communicative throughout the process.

Dealer response

Hi Kevin, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

5.0

I recently bought my 2013 Honda Pilot from Juan

I recently bought my 2013 Honda Pilot from Juan (21Jan23). The whole process was relatively quick. Everyone I met with was polite and willing to answer in questions I may have had. The car runs great with no issues at all.

Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Dealer response

Hi, we are happy you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

See all 1,301 reviews