BMW Encinitas

Gerald at BMW of Encinitas is a Jem. He comunicates effectively, kept me informed the entire time my vehicle was in for repairs.

Took car in for a smog test. Done in a timely manor and came back nice and clean.

Always the best experience at BMW Of Encinitas. Jeremy in sale is the guy to go to for the best deal and the best service ever. Bought 6 cars in less then... 2 years. Every time exceed the previous time. I don't get it how he can do it every time. I am a picky crazy guy and it amaze me how he continues to exceed my expectations. Thanks Jeremy. Recommending few friends for him this week.

I had called to inquire about two used pre-certified 400 Series BMW's with Craig. When he said they were still available, we made an appointment to... meet up with him four days later to test out the vehicles. Not only did our our appointment time start as planned, both vehicles were waiting and clean to be test driven. We chose the one we liked and the paperwork got started and we were done!!!!! We were in and out in less than 3 hours because everything was handled so perfessionally and quickly yet we didn't feel rushed. Thank you again to Craig our salesman who was so knowledgeable, patient, very professional, and most of all friendly!!!!! He truly helped make the difference in our transaction go very smoothly. In fact, all the staff were very friendly to us! Thank you again BMW of Encinitas for all of your help. We will be sure to return to your dealership in the future even though we have other dealerships located closer to us. ��

Friendly and excellent service all the way around.

customer service on the phone is not friendly but the rest is great

Been looking for a x3 for months and found what I was looking for at BMW Encinitas. My sales person was a young lady named Karen. Was friendly and listened... to my needs and wants. Once the cars I was looking for was found and I went on a test drive, Karen was so informative and knew the product very well. I'm happy with my purchase.

They will steal your money! They even tried to sell me a BMW where the A/C wasn't working! I purchased a CPO BMW i3 back in Feb 2017. I was pressured... into purchasing their extended maintenance warranty. They said I could cancel whenever I wanted for a full refund. I started down the quest of canceling the extended warranty just a couple weeks later. It is now August 2018 and I have been trying to get my refund ever since. I've call them and went into the dealership countless times and each time they say they'll look into it and make sure I get refunded. Eventually I wrote a letter asking for the refund, otherwise, I'll see them in small claims court. Crickets! Unfortunately now I have to waste more of my time trying to get my money through the courts. Avoid this dealership like the plague!

My car is still in the shop, so I did not comment on Quality of Repairs. The loaner program is convenient. It allows me to not worry about transportation... to and from work. This service is essential! It also allows me to test drive a car for an extended period of time...wish they had higher end units however. Joey Cruz is doing a great job at keeping me updated as recalls and repairs are underway.

We purchased our first new BMW here. I was initially attracted to the location because they have the most of the M line when running searches. Adham was... our sales person. He was very attentive to our needs and was able to answer all questions or find a way to get the answer if he did not have it. He made our experience a very enjoyable one. Overall, if you are looking for the higher-end BMWs, this seems to be the location for San Diego. Other dealerships when I inquired did not have the M line. One, not to mention, even told me it would be a special order.