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Midway Autohaus

(289 reviews)
Visit Midway Autohaus
Sales hours: 10:00am to 6:30pm
View all hours
Sales
Monday 10:00am–6:30pm
Tuesday 10:00am–6:30pm
Wednesday 10:00am–6:30pm
Thursday 10:00am–6:30pm
Friday 10:00am–6:30am
Saturday 10:00am–6:30pm
Sunday Closed
(708) 325-4751 (708) 325-4751

Reviews

(289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Midway Autohaus from DealerRater.

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Great Overall Experience

We worked with Kaya, and our experience with her was great. She was very helpful in suggesting similar cars in our price range that we could look at and test drive. She was a great consultant both on the lot and in the office. The purchase took a little longer than normal because the office's printer was having some issues, but the office staff was friendly and made sure that we were comfortable while we waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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NO WAY

DON'T do it people. Greg (big boss) told me he'll have my car waxed and buffed for when I pick it up..... Good one I got a car wash once I got home.. MINOR thing all good no worries. Car needed some minor paint touch ups (probably bc Greg was driving it everyday) soooooo I had to chase them down till they finally sent my paint they said they would (3 weeks later after I had to reach out, again&again) Bought the car with a little over 27,000 miles.... I knew Greg was driving it everyday till I put down the down payment and could pick up the car on the weekend... Come back car is up another 150miles... with a cigarette burn in the drivers seat and a cigarette (one of those skinny girly ones) in my cup holder Next thing...Everything should be disclosed correct? WELLLLL no one told me my AC doesn't work...Torn hose etc...AKA $700 out of my pocket! Mannnnnnnnnnnnn JUST don't do it.... otherwise if you really like the car go for it but just budget an extra 500-2000$ for needed repairs ONCE you pull off the lot. I don't usually write reviews but when you play with people's hard working money it's just flat out wrong.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Great Experience

I had to opportunity to work with the salesmen REX. He was there to answer any questions I might have had. I was to get the car I wanted.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and professional attitude

These guys were great. Mark was my salesman and he was awesome. We got the car we found via Cars.com, set up an appointment, and left with it. The entire process was easy. I definitely would recommend this dealership to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, quick and easy.

I called in yesterday to view a car. They closed at 6:30pm. I didn't arrive until 6:15pm. I thought I would not be able to buy or test drive the car so late. However Mark was very helpful. They moved several vehicles and stayed after hours to make sure I got what I wanted. I got exactly what I came for a Mazda CX-5. I love my new/used SUV. It feels brand new. Chris T. the finance guy was very friendly and helpful as well. I did not feel pressured at all. They even bought my previous car. It was a nice trade. I recommend you go check out their lot. Great prices for used luxury vehicles! I came in at 6:15 and was out by 8pm. Super fast and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great customer service, good prices

Everyone was very helpful, and I got a great deal on my car. I am very satisfied. It was the best dealer I have been to when I was searching for my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Brought my car in, gave me a fair trade. Had a minor issue, but M.A. was able to rectify swiftly, for which i truly appreciate. Thanks again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly Staff

Extremely friendly staff! They spent a lot of time with us, even recommending a restaurant to visit, rather than sitting in rush hour traffic. They specifically told us if we had any problems to call them right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

This dealer was wonderful very professional and quality customer service was provided

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good deal for my car

I bought the car 3 weeks ago, the car for the year and mileage was a good deal , that's why i pick them , a good test drive nothing wrong with the car the only thing a lose sway bar link , that cost 45$ to fix, they have good Customer service. no problem with them , the only issue was that I don't have credit, i need a co-signer , so yes i would recommend this dealer to anyone,

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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