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Trade Zone Auto Sales

(32 reviews)
Sales hours: 9:30am to 7:00pm
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Sales
Monday 9:30am–7:00pm
Tuesday 9:30am–7:00pm
Wednesday 9:30am–7:00pm
Thursday 9:30am–7:00pm
Friday 9:30am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed

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Reviews

(32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Unbelievable awesome never meet the coolest nice caring professional car dealer in my life 👍👍👍👍 The best in NJ ⭐️ ⭐️⭐️⭐️⭐️definitely recommend this place no stress it was a pleasure doing business ⭐️⭐️⭐️⭐️⭐️

Unbelievable awesome never meet the coolest nice caring professional car dealer in my life 👍👍👍👍 The best in NJ ⭐️ ⭐️⭐️⭐️⭐️definitely recommend this place no stress it was a pleasure doing business ⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased my vehicle 4 weeks ago. I still haven't received the title. My temp tag expires tomorrow. I have been chasing them for the last two weeks for the title. I kept getting the run around. I am an hour away from this dealership. When I called them last week they said they finally had it and I could come pick it up. I told them I am an hour away. They said they would mail it priority mail. I called them today because I still don't have it. I got a bunch of excuses as to why I still haven't received it. None of which they acknowledge that it's their fault. Again, they told me I should've picked it up. They refuse to issue me a new temp tag. And said they'll pay my ticket if I get pulled over. Wow. How often do they do this to people? What lovely customer service! I'll never go there again.

I purchased my vehicle 4 weeks ago. I still haven't received the title. My temp tag expires tomorrow. I have been chasing them for the last two weeks for the title. I kept getting the run around. I am an hour away from this dealership. When I called them last week they said they finally had it and I could come pick it up. I told them I am an hour away. They said they would mail it priority mail. I called them today because I still don't have it. I got a bunch of excuses as to why I still haven't received it. None of which they acknowledge that it's their fault. Again, they told me I should've picked it up. They refuse to issue me a new temp tag. And said they'll pay my ticket if I get pulled over. Wow. How often do they do this to people? What lovely customer service! I'll never go there again.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Overall if your purchasing from out-of-state. If they say it'll pass in Pennsylvania don't believe them. Obviously the laws have changed in New Jersey over the years since I lived there they will pass junk in New Jersey.. You know like rocker panel ROT!! They should have at least cut me a break on some of the repairs.. $3,000 was a bit excessive. I guess I should have got it inspected sooner but you do have two weeks to get it inspected at that time I had to make an appointment to get done. Apparently there was a rash of inspection frauds going on.... My biggest beef is they said it would pass inspection, did not specify what stated would pass.

Overall if your purchasing from out-of-state. If they say it'll pass in Pennsylvania don't believe them. Obviously the laws have changed in New Jersey over the years since I lived there they will pass junk in New Jersey.. You know like rocker panel ROT!! They should have at least cut me a break on some of the repairs.. $3,000 was a bit excessive. I guess I should have got it inspected sooner but you do have two weeks to get it inspected at that time I had to make an appointment to get done. Apparently there was a rash of inspection frauds going on.... My biggest beef is they said it would pass inspection, did not specify what stated would pass.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Overall if your purchasing from out-of-state. If they say it'll pass in Pennsylvania don't believe them. Obviously the laws have changed in New Jersey over the years since I lived there they will pass junk in New Jersey.. You know like rocker panel ROT!! They should have at least cut me a break on some of the repairs.. $3,000 was a bit excessive. I guess I should have got it inspected sooner but you do have two weeks to get it inspected at that time I had to make an appointment to get done. Apparently there was a rash of inspection frauds going on.... My biggest beef is they said it would pass inspection, did not specify what stated would pass.

Overall if your purchasing from out-of-state. If they say it'll pass in Pennsylvania don't believe them. Obviously the laws have changed in New Jersey over the years since I lived there they will pass junk in New Jersey.. You know like rocker panel ROT!! They should have at least cut me a break on some of the repairs.. $3,000 was a bit excessive. I guess I should have got it inspected sooner but you do have two weeks to get it inspected at that time I had to make an appointment to get done. Apparently there was a rash of inspection frauds going on.... My biggest beef is they said it would pass inspection, did not specify what stated would pass.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hi I just want to thank Zack for a great experience. It was absolutely painless. This is my 3rd car from auto zone so they are doing something right. My bf and will be looking an suv for him with in the next few months. Thank 😊 you again .Nancy Righetti

Hi I just want to thank Zack for a great experience. It was absolutely painless. This is my 3rd car from auto zone so they are doing something right. My bf and will be looking an suv for him with in the next few months. Thank 😊 you again .Nancy Righetti

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This place is full of it what he does is the price that you see on the internet is not the real price of the cars he has the real prices on the cars when you get there then when you show him the price on the internet he just suggested it with the dealer fees to make the car be the price he really wants it to be so it's a waste of time going there he's full of s***

This place is full of it what he does is the price that you see on the internet is not the real price of the cars he has the real prices on the cars when you get there then when you show him the price on the internet he just suggested it with the dealer fees to make the car be the price he really wants it to be so it's a waste of time going there he's full of s***

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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STAY AWAY, STAY FAR AWAY Had the car for a few days and only used 1/4 tank of gas . The Check engine light come on. I took to my mechanic. to find out it needs a Catalytic Converter. I have 2n months before I have to have it inspected. THEY KNEW THE CHECK ENGINE LIGHT WAS GOING ON AND OFF. HOW DO THEY SLEEP AT NIGHT. RIP OFF!

STAY AWAY, STAY FAR AWAY Had the car for a few days and only used 1/4 tank of gas . The Check engine light come on. I took to my mechanic. to find out it needs a Catalytic Converter. I have 2n months before I have to have it inspected. THEY KNEW THE CHECK ENGINE LIGHT WAS GOING ON AND OFF. HOW DO THEY SLEEP AT NIGHT. RIP OFF!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Zach was extremely hesitant to provide any information via email regarding the document fee, tax/title/license fee, and any warranty information. This is not. quality you find in reputable dealers who are transparent with their pricing. At one point he specifically stated I would have to call if I wanted to do business with them, before I'd even been provided with basic pricing info that is not vehicle specific. I understand that as an attempted salesman Zach is required to try and take the customer for what they have but a quality sales rep isn't afraid of an informed customer who would like a written record of communication to hold the dealership accountable. Guest that's not their style here, I just wish they had tried harder to serve the customer by just providing the very basic information that was asked. Overall Zach was very upset that he encountered an informed customer who anticipated his desire to have no written record of correspondence, and wasn't willing to put forward the effort required to do his job and make an honest sale, to say nothing of his notable impulse control issues while trying to cease contact with the business. I just wish he had attempted to have a positive interaction with a potential customer but it seems that was not something he was capable of doing.

Zach was extremely hesitant to provide any information via email regarding the document fee, tax/title/license fee, and any warranty information. This is not. quality you find in reputable dealers who are transparent with their pricing. At one point he specifically stated I would have to call if I wanted to do business with them, before I'd even been provided with basic pricing info that is not vehicle specific. I understand that as an attempted salesman Zach is required to try and take the customer for what they have but a quality sales rep isn't afraid of an informed customer who would like a written record of communication to hold the dealership accountable. Guest that's not their style here, I just wish they had tried harder to serve the customer by just providing the very basic information that was asked. Overall Zach was very upset that he encountered an informed customer who anticipated his desire to have no written record of correspondence, and wasn't willing to put forward the effort required to do his job and make an honest sale, to say nothing of his notable impulse control issues while trying to cease contact with the business. I just wish he had attempted to have a positive interaction with a potential customer but it seems that was not something he was capable of doing.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Knowingly sold me a rusted vehicle that is not road worthy and no way to return or get refund stay away from these people they are crooked

Knowingly sold me a rusted vehicle that is not road worthy and no way to return or get refund stay away from these people they are crooked

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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So here is a story, My parents were involved in a bad car accident. A drunk driver hit them and totaled their car. They are in their 80s! My mother is still able to drive and takes care of my father, by taking him to doctor appointments. So after this accident my parents were in need of a car. I was not involved in this transaction. Not a week after getting the car, the check engine light comes on. My mother calls them. the salesman says he is going on vacation, and that he will help her later. A few days later the car died in a parking lot. The battery went dead. So now my mother is asking for my help. So we take it to my mechanic. He reads the code for the check engine light and this may be something covered under the warranty ( they sold my mother for 400 dollars ) which only lasts 3 months. My mechanic looks the car over, it has a bad ball joint , they back tires are bad because they put the front tires on the back because the ball joint was bad. The battery is also shot in the car. He sold the car to my parents who are in their 80s, a car with over 80,000 miles on it for 15,000 dollars. We went to talk to him and the minute i opened my mouth, he started yelling are you threatening me? I just looked at him and did nothing. I knew right away he was not going to help my mother because he was just full of excuses! You sell a used car for 15,000 dollars the least you can do is put a new battery in the car! Let alone the safety factor here! Do not whatever you do deal with this company!!!!!I could tell this man has had other issues with customers right away because he couldn't even handle speaking to me, he went on the defensive right away. What kind of person takes advantage of a senior citizen, like this? You know what kind! DO NOT DO BUSINESS WITH THEM!

So here is a story, My parents were involved in a bad car accident. A drunk driver hit them and totaled their car. They are in their 80s! My mother is still able to drive and takes care of my father, by taking him to doctor appointments. So after this accident my parents were in need of a car. I was not involved in this transaction. Not a week after getting the car, the check engine light comes on. My mother calls them. the salesman says he is going on vacation, and that he will help her later. A few days later the car died in a parking lot. The battery went dead. So now my mother is asking for my help. So we take it to my mechanic. He reads the code for the check engine light and this may be something covered under the warranty ( they sold my mother for 400 dollars ) which only lasts 3 months. My mechanic looks the car over, it has a bad ball joint , they back tires are bad because they put the front tires on the back because the ball joint was bad. The battery is also shot in the car. He sold the car to my parents who are in their 80s, a car with over 80,000 miles on it for 15,000 dollars. We went to talk to him and the minute i opened my mouth, he started yelling are you threatening me? I just looked at him and did nothing. I knew right away he was not going to help my mother because he was just full of excuses! You sell a used car for 15,000 dollars the least you can do is put a new battery in the car! Let alone the safety factor here! Do not whatever you do deal with this company!!!!!I could tell this man has had other issues with customers right away because he couldn't even handle speaking to me, he went on the defensive right away. What kind of person takes advantage of a senior citizen, like this? You know what kind! DO NOT DO BUSINESS WITH THEM!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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