Reviews
Write a reviewI reached out to Huntsville Toyota on 12/20 however the
I reached out to Huntsville Toyota on 12/20 however the dealership was closed until 12/26. I called again and spoke to sales representative Ian and had asked to please send me a video of the car to make sure there were no scratches on the vehicle I was interested. His response was that it was raining and he would send later. Today’s date is 12/30 and still have not received no video. Wasted my time dealing with Huntsville Toyota and decided to purchase my car from Don McGill Toyota. Thanks for nothing!
I reached out to Huntsville Toyota on 12/20 however the
I reached out to Huntsville Toyota on 12/20 however the dealership was closed until 12/26. I called again and spoke to sales representative Ian and had asked to please send me a video of the car to make sure there were no scratches on the vehicle I was interested. His response was that it was raining and he would send later. Today’s date is 12/30 and still have not received no video. Wasted my time dealing with Huntsville Toyota and decided to purchase my car from Don McGill Toyota. Thanks for nothing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
After shopping many dealerships I must say Huntsville
After shopping many dealerships I must say Huntsville Toyota was by far the most pleasant experience I’ve ever had. Ean O’lane was my salesman he had great knowledge of what was on the lot showed me vehicles that was in my budget and on my wish lists. This young man made a 4 hour drive to get paperwork signed and even delivered my new SUV to my door. Folks it doesn’t get much better than that.
After shopping many dealerships I must say Huntsville
After shopping many dealerships I must say Huntsville Toyota was by far the most pleasant experience I’ve ever had. Ean O’lane was my salesman he had great knowledge of what was on the lot showed me vehicles that was in my budget and on my wish lists. This young man made a 4 hour drive to get paperwork signed and even delivered my new SUV to my door. Folks it doesn’t get much better than that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a used car from HT
Bought a used Subaru from HT in Feb 2021. Drove it to California and discovered a leak. Turns out transmission. Even though I had no extended warranty with HT they were willing to help all along and were incredibly responsive. Subaru fixed it for free, but folks at HT were ready to assist in case they didn't. Highly recommended!
Bought a used car from HT
Bought a used Subaru from HT in Feb 2021. Drove it to California and discovered a leak. Turns out transmission. Even though I had no extended warranty with HT they were willing to help all along and were incredibly responsive. Subaru fixed it for free, but folks at HT were ready to assist in case they didn't. Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review, Alex! We appreciate your business.
Toyota Avalon
I have purchased 3 Toyota vehicles. I have been happy with this dealership until this last year. I felt very devalued as a customer. They didn't want to work with me so I purchased my Lexus elsewhere. I live in Huntsville so I wanted to keep my purchase local. Between me and my family, we have purchased 4 vehicles since 2010. We will not be back to the Atkinson Toyota in Huntsville, Texas. Sorry, but your loss. We pay cash.
Toyota Avalon
I have purchased 3 Toyota vehicles. I have been happy with this dealership until this last year. I felt very devalued as a customer. They didn't want to work with me so I purchased my Lexus elsewhere. I live in Huntsville so I wanted to keep my purchase local. Between me and my family, we have purchased 4 vehicles since 2010. We will not be back to the Atkinson Toyota in Huntsville, Texas. Sorry, but your loss. We pay cash.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Not Trustworthy
Saw online pre-owned 2016 Toyota RAV4 Hybrid and after negotiation over the phone decided 23K drive out. I went from Dallas to Huntsville Toyota and found car condition is completely different than the pictures. There were so many scratches :O seems like car recently came from Jungle. Tire were worn out and hardly has 6 months life. Sale representative Greg was nice however his manager - Jeremy was so rude with customers. He was not willing to provide any apology or co-operation. There were so many "NO" in his communication than "YES". Seems so negative person. I finally decided not to buy car with such rude and negative people. I recommend to check car in person before finalizing any deal and have everything documented.
Not Trustworthy
Saw online pre-owned 2016 Toyota RAV4 Hybrid and after negotiation over the phone decided 23K drive out. I went from Dallas to Huntsville Toyota and found car condition is completely different than the pictures. There were so many scratches :O seems like car recently came from Jungle. Tire were worn out and hardly has 6 months life. Sale representative Greg was nice however his manager - Jeremy was so rude with customers. He was not willing to provide any apology or co-operation. There were so many "NO" in his communication than "YES". Seems so negative person. I finally decided not to buy car with such rude and negative people. I recommend to check car in person before finalizing any deal and have everything documented.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase