Mercedes-Benz of Union

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4.6
(902 reviews)
Visit Mercedes-Benz of Union
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 8:00pm
View all hours
Service Sales
Monday 9:00am–8:00pm 9:00am–8:00pm
Tuesday 9:00am–8:00pm 9:00am–8:00pm
Wednesday 9:00am–8:00pm 9:00am–8:00pm
Thursday 9:00am–8:00pm 9:00am–8:00pm
Friday 9:00am–8:00pm 9:00am–8:00pm
Saturday 9:00am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (908) 956-0606 (908) 956-0606
Used (908) 418-4062 (908) 418-4062
Service (908) 418-4493 (908) 418-4493

Inventory

See all 412 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2014.
Mercedes-Benz of Union offers these amenities for the convenience of our clients. Service is available 6 days a week complimentary car wash weekly with your purchase WiFi lounge with gaming area Cafe and a climate controlled indoor parking area.
For The Best Mercedes-Benz Experience Ever Visit "The Legend In Luxury" - Mercedes-Benz of Union

Service center

Phone number (908) 418-4493

Service hours

Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Meet our employees

View all 22 employees View less employees

Reviews

4.6
(902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Union from DealerRater.

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5.0

Did a great job with my car.

Did a great job with my car. Very fast Service. would def recommend to someone else

5.0

Great customer service.

Great customer service...Lenny went above and beyond for us to get our new 2022 GLE 350. He gave us enough options, answered all of our questions and explained the process step by step. We were just in and out..love the car. Wonderful experience, 5 stars for efficiency. Will be back...

5.0

This Mercedes-Benz dealership offers a luxurious,

This Mercedes-Benz dealership offers a luxurious, superior experience. I highly recommend Christopher Bradfield—he’s an astute MB expert with years of experience and knowledge to assure the best option fits the client’s preference and needs. Throughout the process, Christopher communicates all required details in a timely manner and provides a seamless sales experience. The ambiance and professionalism of the sales department at this location has earned my long-term business with Mercedes-Benz Union. I’m a proud and happy client—thank you!

4.0

impeccable work and treatment.

impeccable work and treatment. Lenny is very Attentive. The dealer from union is very comfortable !

5.0

I would like to thank Lenny Iserra helping me find my new

I would like to thank Lenny Iserra helping me find my new car . He was very kind and knowledgeable . It was enjoyable doing business with him . Thank you Lenny for all your help !

5.0

About dealership: Atmosphere - Professional.

About dealership: Atmosphere - Professional. Clean. Friendly..Very polite. Respectful. Customers treated as part of their own family. Great Job! Christopher J Bradfield, in our opinion, one of the BEST employees of this dealership. He is very knowledgeable, customer oriented, very patient and works with the customer from the beginning to the end, when the sale is finalized. Chris is an ASSET to the company.. Way to go, Chris! Thank you for the great customer experience we had with you! Victor Kaczynski was very impressive as a Manager. He gets involved in the customer interaction and sales process as a knowledgeable and supportive individual. Thank you, Victor, for your great service as well.

5.0

Lenny was very helpful throughout the whole process of

Lenny was very helpful throughout the whole process of the vehicle purchase. He kept me informed on all my updates as the vehicle was ordered new. Once the vehicle arrived the process was very smooth. I highly recommend Lenny, keep up the good work.

1.0

Add my name to list of horrible service.

Add my name to list of horrible service. Left my car there for service already PAID for as recommended by Harold ..called him after waiting 1 1/2 weeks for update bcuz he never called me, I was supposed to get call next day.. hmm next day hasn’t come yet..he has yet to call me with an update..it’s only been 3 week but who’s counting..left message for his supervisor to call me last week call was supposed to be next day. strange next day hasn’t come for her either..now I’m going over her head and send email to her boss and won’t stop until I get satisfaction for mistreatment I recvd.

5.0

We took up a lease for a Mercedes through this dealership

We took up a lease for a Mercedes through this dealership a year ago. The car was not fitting our lifestyle anymore, so we went to talk to Lenny. He was very professional, he even let me test drive the car to show my wife. We drove the GLC out of the showroom the same day. This is a dealership where salesmen are not pushy, but think along and make it happen. I would recommend Lenny & colleagues from Ray Catena as we have a very good service.

1.0

This place is so poorly managed I don't know where to

This place is so poorly managed I don't know where to start. We made an appointment for our car to go into service and dropped it off on time almost 2 weeks ago. As of this writing, the car has not been worked on. In a call with a service advisor, he takled about staff shortages. There was never any communication about extended wait times when we dropped off the car. I recently have had Toyota, Dodge and Honda service with other dealers go in and out. Not at Ray Catena. Now they can't be bothered with getting our car back to us. I will not be bringing my business back to this dealer.

See all 902 reviews