[{"id":387355,"personPtyId":39449166,"firstName":"Lenny","lastName":"Inserra","titleText":"Sales & Leasing Consultant","shortBioText":"My name is Lenny Inserra, December of 2016 I joined Ray Catena\u001as Mercedes-Benz team prior to that I was a Porsche Certified Brand Ambassador with Ray Catena since September of 2014. My passion for cars began at an early age and included all types, makes, and models. I have been fortunate enough to own and drive many high-performance brands over the years, one being Mercedes-Benz. What Porsche is to performance Mercedes-Benz is the equivalent in safety and eloquence. \r\nI know, first-hand, the type of buying experience one receives when they step into and purchase a vehicle from a Ray Catena dealership. You deserve the same exceptional purchasing experience I enjoyed, so if you are in the market for an iconic, luxurious, high-performance vehicle, look no further than Ray Catena Mercedes-Benz. Stop by and see me, Lenny Inserra, or one of my fellow Certified Brand Ambassadors, today.","emailTxt":"linserra@raycatenaunion.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/258f9b82dad8.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1480550400","industryStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":273289,"personPtyId":39464988,"firstName":"Stanley","lastName":"Baum","titleText":"Sales & Leasing Consultant","emailTxt":"sbaum@raycatenaunion.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":162,"imageUrl":"https://cdn-user.dealerrater.com/images/c2d9d230848c.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236177,"firstName":"Victor","lastName":"Kaczynski","titleText":"Sales & Leasing Consultant","emailTxt":"v.kaczynski@raycatenaunion.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":38,"imageUrl":"https://cdn-user.dealerrater.com/images/b58d6f72267f.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236179,"firstName":"James","lastName":"Castello","titleText":"General Sales Manager","emailTxt":"jcastello@raycatenaunion.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/439b6c9d5d5c.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":66484,"personPtyId":39436229,"firstName":"Bill","lastName":"Zimmerman","titleText":"Pre-Owned Manager","emailTxt":"bzimmerman@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/e3c766fd29e5.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387348,"personPtyId":39451174,"firstName":"Burton","lastName":"Henson","titleText":"BDC manager","emailTxt":"bhenson@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/caa1c0ea63e3.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515573,"personPtyId":41526474,"firstName":"Christopher","lastName":"Bradfield","titleText":"Sales","emailTxt":"cbradfield@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/b0f1d130562d.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236172,"firstName":"Richard","lastName":"Kazdan","titleText":"Sales & Leasing Consultant","emailTxt":"rkazdan@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/5f8d4dfeba25.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101838,"personPtyId":39438244,"firstName":"Mia","lastName":"Conti","titleText":"Sales Representative Master Certified","emailTxt":"mia.conti@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/53779f26c5bc.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101940,"personPtyId":41635499,"firstName":"Edward","lastName":"Moravek","titleText":"Sales Representative","emailTxt":"ed.moravek@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/2892dbcd1bc6.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101939,"personPtyId":41635030,"firstName":"Joe","lastName":"Natale","titleText":"Sales Representative","shortBioText":"come by and see me for a low pressure sale!","emailTxt":"jnatale@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/c2a72f508bdc.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1175385600","industryStartDtUtc":"670464000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236178,"personPtyId":39442571,"firstName":"Daniel","lastName":"Liguori","titleText":"General Manager","emailTxt":"dliguori@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/8118cd59c746.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1383264000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236169,"personPtyId":41490989,"firstName":"Brett","lastName":"Gardner","titleText":"Sales & Leasing Consultant","emailTxt":"bgardner@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/e98a71f6b476.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1385856000","industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101943,"personPtyId":39464797,"firstName":"Jim","lastName":"Wiecenski","titleText":"Sales Representative Master Certified","emailTxt":"jim.wiecenski@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/1b116b0f6733.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":273288,"firstName":"John","lastName":"Farrell","titleText":"Sales & Leasing Consultant","emailTxt":"jfarrell@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/27c8b7c3e968.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101839,"personPtyId":41602876,"firstName":"John","lastName":"Weber","titleText":"Sales Representative Master certified","emailTxt":"john.weber@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/84f443f1a2ad.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1141171200","industryStartDtUtc":"1007164800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101938,"firstName":"Randy","lastName":"Grill","titleText":"Sales Representative","emailTxt":"randy.grill@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/82745c894eae.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515574,"personPtyId":41528471,"firstName":"Nicholas","lastName":"Bradfield","titleText":"Sales","emailTxt":"nbradfield@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/131e2a1cf4d0.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1288569600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101949,"firstName":"Tom","lastName":"Ryder","titleText":"Sprinter Sales Representative","emailTxt":"tryder@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/30e040738b53.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236170,"firstName":"Brian","lastName":"Walsh","titleText":"Sprinter Sales & Leasing","emailTxt":"bwalsh@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/3338c9d0125d.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515637,"personPtyId":41526645,"firstName":"Thomas","lastName":"Tzimoulis","titleText":"Sales & Leasing Consultant","shortBioText":"My name is Thomas and I have been with Mercedes for over 5 Years. I am excited to share my enthusiasm and knowledge for the brand. I love cars, cooking, cycling, the NY GIANTS and of course my Wife and Sons!\r\n\r\nCome join me at the dealership for a great experience. Let me prove to you I am the friendliest and most upfront salesman you will ever meet.","emailTxt":"ttzimoulis@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d22982b48108.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1078099200","certifiedEmployee":false,"deptDscrp":"Sales"}]

Mercedes-Benz of Union

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 9:00 AM - 8:00 PM

Mercedes-Benz of Union Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2014

Mercedes-Benz of Union offers these amenities for the convenience of our clients. Service is available 6 days a week, co

...

mplimentary car wash weekly with your purchase, WiFi, lounge with gaming area, Cafe and a climate controlled indoor parking area.

"For The Best Mercedes-Benz Experience Ever, Visit "The Legend In Luxury" - Mercedes-Benz of Union"

Service

Oil, Filter Change

$9.95 and up*

Wheel Alignment (4WD)

$79.95 and up*

Wheel Alignment (AWD)

$79.95 and up*

New Battery

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
729 lifetime reviews. Includes reviews of Mercedes-Benz of Union from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 9, 2018

    Working with Lenny on the purchase of our fourth Mercedes-Benz was an absolute pleasure. He truly had our best interests at heart and made us feel totally... comfortable and not pressured. He was flexible with our timing and made sure everything was in perfect order. Would recommend him to anyone who is shopping for a car because he will make it a great experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Union

    Hi! Thank you for telling us about your positive experience with Lenny. We are so happy to hear how comfortable and at ease him made you feel.If any q...uestions or concerns, please feel free to reach out. Thank you for visiting us and we hope to see you again in the near future.


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 52 reviews

  • 5.0 out of 5
    October 7, 2018

    My experience with this dealership was great. Lenny Inserra (sales consultant) was professional, courteous & prompt in responding to my questions. It was... a quick & easy transaction.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Union

    Hi! Thank you for telling us about your experience with Lenny. We're so happy to hear how helpful and easy going Lenny was throughout the entire sales... process. If there's anything else we can do for you, please feel free to contact us! Thank you for visiting Mercedes-Benz of Union.


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 52 reviews

  • March 17, 2017

    Good customer service starts at customer first call. I call and ask for the price for a complete brake service, they can provide you a clear and reasonable... quotation in just a minute for those parts and labor costs that they will charge you with the work hours . They sent emails and text message to remind you the appointment details, excellent job. That's what we want.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Louisann, thanks for the positive review. we are here for all of your future Mercedes-Benz needs.

  • 5.0 out of 5
    October 4, 2018

    From the second we walked in, the customer service was top notch. All our questions were answered and it was pretty easy for us to realize that this was... the place we wanted to get our from. Lenny was quick to return phone calls and to work with us to make this process as smooth as possible.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Union

    Hi! Thank you for letting us know about your positive experience with Lenny. We're so happy to hear how smooth he made the sales process for you. If y...ou have any other questions or concerns, please feel free to contact us. Thank you for visiting Mercedes-Benz of Union!


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 52 reviews

  • 5.0 out of 5
    September 25, 2018

    Working with Lenny throughout this whole process was an absolute pleasure. An experienced salesman who puts no pressure on you but instead equips you with... all the knowledge needed to make an educated decision that's best for you. Complete honesty and transparency throughout the whole process, and was always there for any questions or concerns I might have. I look forward to doing business with him again in the near future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Union

    Hi! Thank you for sharing your positive experience with Lenny. We're so happy to hear how helpful he was throughout the entire sales process and was s...omeone you could trust during this time! If there's any other questions or concerns, please feel to contact us. Thanks for visiting us and we look forward to seeing you again in the future.


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 52 reviews

  • 5.0 out of 5
    August 26, 2018

    We had the pleasure of having Chris Bradfield. He was transparent and that made the experience that much better. My wife told Chris what she was looking... for 20 min later BADA BOOK BADA BOOM done. Never had an experience like this a car dealership. We spent the rest of time doing paperwork and cleaning out trade in. It took 3hrs tops wth test drive. Something my wife and I notice was the family type atmosphere at a car dealership. Great experience overall. Good Luck to Chris and his future wife.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Union

    Hi, Nasir! Thank you for leaving such a great review about your experience with Chris. We're so happy to hear how easy he made the whole process for y...ou and your wife while being able to get you exactly what you wanted. If you have any questions or concerns, please feel to reach out to us. Thank you for visiting Mercedes-Benz of Union.


    Worked with:
  • 5.0 out of 5
    August 21, 2018

    Lenny was awesome and would highly recommend him and your business. He made my experience pleasant smooth and no hassle. I? contact Daniel via email and... told him what I? was looking for and my terms. I? got the deal I? was looking for and I???m very satisfied with my purchase and high quality of service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Union

    Hi! Thank you for telling us about your experience with Lenny and Daniel. We're so happy to hear that they were able to get you exactly what you were ...looking for at the price that was right for you. If you need anything, please feel free to contact us. Thank you for shopping with Mercedes-Benz of Union.


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 52 reviews

    Daniel Liguori

    General Manager

    NOT RATED

  • 5.0 out of 5
    August 21, 2018

    This was the best car buying experience EVER!! When I had an accident and my car was totaled but I was okay I knew that I had to get the same car. However... I was not looking forward into having to actually go to a dealer and spend all day! at the dealer as it has happened previously. I called mercedes-Benz of Union and Lenny was very helpful, he emailed me information of the cars that I was looking for within minutes from talking to him, and made an appointment for me. Lenny was awesome! he made the experience easy and not dreadful at all... no long waits, no jumping from one desk to another, people to people. lenny handle to deal from begining to end he made sure that I understood everything I was signing and that I was comfortable at all times, and I trully appreciated that. When the easy transaction was done, I just wanted to hug everyone. I say everyone because everyone at Mercedes-Benz of Union are great! Courteous and Helpful. I drove away with a BIG smile. I am happy with my car and how easy it was to purchase it. To be honest I wouldn't purchase a car from anywhere else!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Union

    Hi! Thank you for leaving such a thoughtful review about your experience with Lenny and our dealership. We're glad to hear that you were treat so well... throughout the entire sales process and you left feeling great about your purchase. Please feel free to contact us with anymore questions or concerns, if need be. Thank you for visiting Mercedes-Benz of Union.


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 52 reviews

  • 5.0 out of 5
    August 20, 2018

    The best experience one can ask for...! When looking for dealers for my first luxury car purchase, I came across Ray Catena of Union. Their mission statement... "Take care of your life and family and we'll take care of your car" has so much depth and well connected with me to visit them. True to their mission, my first luxury car purchase experience was made awesome by Ray Catena Union and Lenny Inserra who handled our purchase. All staffs here are great, the place gives you the great feel of luxury, and you are treated with full attention and priority. The whole process was so smooth and they offered the best deal for us! I definitely recommend Ray Catena Union and definitely Lenny Inserra! Thank You Ray Catena Union! Thank You Lenny!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Union

    Hi, Shiv. Thank you for telling us about your experience with Lenny. We're so happy to hear how great he made your first car buying experience and how... well all of Mercedes-Benz of Union treat you and your family. If you have any questions or concerns, please feel free to reach out. Thank you for shopping with us!


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 52 reviews

  • 5.0 out of 5
    August 17, 2018

    Being a person who works in the realm of sales and marketing, it's very easy for me to get turned away with sales processes. I was certain that I could... only purchase my vehicle with someone I felt was sincere and real so when I met Lenny, it was like a breath of fresh air. Lenny's energy, positive attitude, honesty, and authenticity provided a level of comfort and relief for me. I was incredibly amazed by his commitment to helping me in, not only making the right purchase but making sure it's done the right way! Additionally, as a first-time car buyer, there were many things I did not know where Lenny made sure that he was able to fill in the gaps. He went to great lengths to ensure that I was knowledgeable of benefits from my employer, aware of what I was signing, pricing, and the list goes. I'm incredibly grateful for him, beyond satisfied with my car and feel 100% confident I made the right choice! A million thank you's!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Mercedes-Benz of Union

    Thank you for leaving such a great review about your experience with Lenny. We are so happy to hear that Lenny was able to get you the right choice fo...r you while making the sales process so comfortable and easy. If you have any questions or concerns, please feel free to reach out. Thank for visiting us and we hope to see you again in the future!


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 52 reviews

View More Reviews