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Stop by and see me, Lenny Inserra, or one of my fellow Certified Brand Ambassadors, today.","emailTxt":"linserra@raycatenaunion.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/258f9b82dad8.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1480550400","industryStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":273289,"personPtyId":39464988,"firstName":"Stanley","lastName":"Baum","titleText":"Sales & Leasing Consultant","emailTxt":"sbaum@raycatenaunion.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":162,"imageUrl":"https://cdn-user.dealerrater.com/images/c2d9d230848c.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236177,"firstName":"Victor","lastName":"Kaczynski","titleText":"Sales & Leasing 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Certified","emailTxt":"jim.wiecenski@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/1b116b0f6733.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":273288,"firstName":"John","lastName":"Farrell","titleText":"Sales & Leasing Consultant","emailTxt":"jfarrell@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/27c8b7c3e968.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101839,"personPtyId":41602876,"firstName":"John","lastName":"Weber","titleText":"Sales Representative Master certified","emailTxt":"john.weber@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/84f443f1a2ad.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1141171200","industryStartDtUtc":"1007164800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":387348,"personPtyId":39451174,"firstName":"Burton","lastName":"Henson","titleText":"BDC manager","emailTxt":"bhenson@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/caa1c0ea63e3.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101938,"firstName":"Randy","lastName":"Grill","titleText":"Sales Representative","emailTxt":"randy.grill@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/82745c894eae.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515574,"personPtyId":41528471,"firstName":"Nicholas","lastName":"Bradfield","titleText":"Sales","emailTxt":"nbradfield@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/131e2a1cf4d0.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1406851200","industryStartDtUtc":"1288569600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":101949,"firstName":"Tom","lastName":"Ryder","titleText":"Sprinter Sales Representative","emailTxt":"tryder@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/30e040738b53.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":236170,"firstName":"Brian","lastName":"Walsh","titleText":"Sprinter Sales & Leasing","emailTxt":"bwalsh@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/3338c9d0125d.jpg","drDealerId":19239,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":515637,"personPtyId":41526645,"firstName":"Thomas","lastName":"Tzimoulis","titleText":"Sales & Leasing Consultant","shortBioText":"My name is Thomas and I have been with Mercedes for over 5 Years. I am excited to share my enthusiasm and knowledge for the brand. I love cars, cooking, cycling, the NY GIANTS and of course my Wife and Sons!\r\n\r\nCome join me at the dealership for a great experience. Let me prove to you I am the friendliest and most upfront salesman you will ever meet.","emailTxt":"ttzimoulis@raycatenaunion.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/d22982b48108.jpg","drDealerId":19239,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1078099200","certifiedEmployee":false,"deptDscrp":"Sales"}]

Mercedes-Benz of Union

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 9:00 AM - 8:00 PM

Mercedes-Benz of Union Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2014

Mercedes-Benz of Union offers these amenities for the convenience of our clients. Service is available 6 days a week, co

...

mplimentary car wash weekly with your purchase, WiFi, lounge with gaming area, Cafe and a climate controlled indoor parking area.

"For The Best Mercedes-Benz Experience Ever, Visit "The Legend In Luxury" - Mercedes-Benz of Union"

Service

Oil, Filter Change

$9.95 and up*

Wheel Alignment (4WD)

$79.95 and up*

Wheel Alignment (AWD)

$79.95 and up*

New Battery

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
733 lifetime reviews. Includes reviews of Mercedes-Benz of Union from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 3, 2018

    We got our new GLC from Ray Catena recently and were very happy with the overall experience. From setting up time for the test drive to the actual decision,... the service was professional, friendly and very customized. We worked with Lenny, who was brilliant. Very knowledgeable and responsive, and not at all intrusive like so many other car salespeople. 5 stars from us!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Thank you so much for telling us about your positive experience with Lenny during your entire the sales process. We're so happy to hear how well L...enny treated you and that his knowledge helped in your experience. Please feel free to contact us if you have any other questions or concerns. Thank you for visiting Mercedes-Benz of Union.


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 54 reviews

  • 5.0 out of 5
    October 31, 2018

    My experience was excellent at Ray Catena of Union!! I was unsure what I wanted from a new to pre-certified Mercedes but after searching for about a week... both online and at other dealerships I knew who I wanted to buy car from....Chris Bradfield. Chris was professional, knowledgeable and always listened to my questions and understood my goals. He politely took me out for test drives and while I didn't buy the brand new Mercedes I did end up buying a pre-owned vehicle which was better suited for my budget. I think Chris is a great representation of the dealership and while I know he was fairly new, he was trained very well and if he didn't know the answers, he knew where to go to get them. I applaud the managment of Ray Catena Union for identifying good talent and giving young professionals (like his brother Nick) an opportunity to grow in the organization. Chris is a real asset to the dealership and I can see him continuing to grow and assume further managment/leadership at some point. Thank you!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Patti! Thank you so much for the kind words about your positive experience with Chris. We are so proud and happy to hear how great Chris treated y...ou throughout every step of the way. If there is anything else we can assist you with, please don't hesitate to contact us. Thank you for visiting Mercedes-Benz of Union!


    Worked with:
    Christopher Bradfield

    Sales

    (5.0) 5 reviews

  • March 17, 2017

    Good customer service starts at customer first call. I call and ask for the price for a complete brake service, they can provide you a clear and reasonable... quotation in just a minute for those parts and labor costs that they will charge you with the work hours . They sent emails and text message to remind you the appointment details, excellent job. That's what we want.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Louisann, thanks for the positive review. we are here for all of your future Mercedes-Benz needs.

  • 5.0 out of 5
    October 30, 2018

    We had a wonderful experience dealing with Lenny. He was very professional and helpful in putting us into our new 2019 C300. We were unable to pick up... the car in person. Lenny arranged for Jordy to deliver the car to us. He demonstrated the new features of the car and took the time to make us comfortable with the car. Lenny and Jordy are two employees you can be very proud to have representing your dealership. Carol and Frank Moran

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Carol and Frank! Thank you for telling us about your great experience with both Lenny and Jordy. We are so happy to hear how comfortable they made... you during the sales and delivery process. If you have any questions or concerns, please don't hesitate to contact us! Thank you for visiting Mercedes-Benz of Union.


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 54 reviews

  • 5.0 out of 5
    October 19, 2018

    My wife and I have bought many cars through the years and have never had a salesman like Christopher Bradfield. If he was to be rated on a scale from 1-10... ( 10 being the highest ), we would rate him a 15. Chris was knowledgeable,polite,patient,thorough,comforting, to name a few of his attributes.He went above and beyond to help us with the process of buying a car. We will highly recommend Chris to you, our family and friends! It was pleasure to work with him. The staff was great also, especially Bill Zimmerman and Burton Henson.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Ray and Andrea! Thank you so much for leaving such a great review for all involved in making this experience the best it could possible be for you.... We are ALWAYS here to help so if there's any questions or concerns, please don't hesitate to contact us. Thank you for visiting Mercedes-Benz of Union!


    Worked with:
    Christopher Bradfield

    Sales

    (5.0) 5 reviews

    Bill Zimmerman

    Pre-Owned Manager

    NOT RATED

    Burton Henson

    BDC manager

    NOT RATED

  • 5.0 out of 5
    October 9, 2018

    Working with Lenny on the purchase of our fourth Mercedes-Benz was an absolute pleasure. He truly had our best interests at heart and made us feel totally... comfortable and not pressured. He was flexible with our timing and made sure everything was in perfect order. Would recommend him to anyone who is shopping for a car because he will make it a great experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Thank you for telling us about your positive experience with Lenny. We are so happy to hear how comfortable and at ease him made you feel.If any q...uestions or concerns, please feel free to reach out. Thank you for visiting us and we hope to see you again in the near future.


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 54 reviews

  • 5.0 out of 5
    October 7, 2018

    My experience with this dealership was great. Lenny Inserra (sales consultant) was professional, courteous & prompt in responding to my questions. It was... a quick & easy transaction.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Thank you for telling us about your experience with Lenny. We're so happy to hear how helpful and easy going Lenny was throughout the entire sales... process. If there's anything else we can do for you, please feel free to contact us! Thank you for visiting Mercedes-Benz of Union.


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 54 reviews

  • 5.0 out of 5
    October 3, 2018

    From the second we walked in, the customer service was top notch. All our questions were answered and it was pretty easy for us to realize that this was... the place we wanted to get our from. Lenny was quick to return phone calls and to work with us to make this process as smooth as possible.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Thank you for letting us know about your positive experience with Lenny. We're so happy to hear how smooth he made the sales process for you. If y...ou have any other questions or concerns, please feel free to contact us. Thank you for visiting Mercedes-Benz of Union!


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 54 reviews

  • 5.0 out of 5
    September 25, 2018

    Working with Lenny throughout this whole process was an absolute pleasure. An experienced salesman who puts no pressure on you but instead equips you with... all the knowledge needed to make an educated decision that's best for you. Complete honesty and transparency throughout the whole process, and was always there for any questions or concerns I might have. I look forward to doing business with him again in the near future.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi! Thank you for sharing your positive experience with Lenny. We're so happy to hear how helpful he was throughout the entire sales process and was s...omeone you could trust during this time! If there's any other questions or concerns, please feel to contact us. Thanks for visiting us and we look forward to seeing you again in the future.


    Worked with:
    Lenny Inserra

    Sales & Leasing Consultant

    (5.0) 54 reviews

  • 5.0 out of 5
    August 26, 2018

    We had the pleasure of having Chris Bradfield. He was transparent and that made the experience that much better. My wife told Chris what she was looking... for 20 min later BADA BOOK BADA BOOM done. Never had an experience like this a car dealership. We spent the rest of time doing paperwork and cleaning out trade in. It took 3hrs tops wth test drive. Something my wife and I notice was the family type atmosphere at a car dealership. Great experience overall. Good Luck to Chris and his future wife.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Nasir! Thank you for leaving such a great review about your experience with Chris. We're so happy to hear how easy he made the whole process for y...ou and your wife while being able to get you exactly what you wanted. If you have any questions or concerns, please feel to reach out to us. Thank you for visiting Mercedes-Benz of Union.


    Worked with:
    Christopher Bradfield

    Sales

    (5.0) 5 reviews

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Mercedes-Benz of Union

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