Reviews
Lenny is a pro.
Lenny is a pro. Conscientious, knowledgeable and efficient . The dealer has the customers needs and interests in front of mind.
Lenny is a pro.
Lenny is a pro. Conscientious, knowledgeable and efficient . The dealer has the customers needs and interests in front of mind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All top level staff as well as the overall environment
All top level staff as well as the overall environment throughout the location. Obviously well run dealership with high standards.
All top level staff as well as the overall environment
All top level staff as well as the overall environment throughout the location. Obviously well run dealership with high standards.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a great experience, the people were wonderful
It was a great experience, the people were wonderful especially the front desk staff very professional.
It was a great experience, the people were wonderful
It was a great experience, the people were wonderful especially the front desk staff very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been with John Weber and Ray Catena of Union for
I have been with John Weber and Ray Catena of Union for over 10 years and I have always been treated with respect and like family. John has always listened to me and know exactly what I need when it comes to a vehicle. I love the atmosphere of this dealership and will continue to recommend it to everyone looking to purchase a new or used vehicle from John Weber.
I have been with John Weber and Ray Catena of Union for
I have been with John Weber and Ray Catena of Union for over 10 years and I have always been treated with respect and like family. John has always listened to me and know exactly what I need when it comes to a vehicle. I love the atmosphere of this dealership and will continue to recommend it to everyone looking to purchase a new or used vehicle from John Weber.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience at Ray Catena has consistently exceeded my
My experience at Ray Catena has consistently exceeded my expectations. The dealership is a standout for its professional environment and commitment to quality service. I always feel well supported and valued as a client.
My experience at Ray Catena has consistently exceeded my
My experience at Ray Catena has consistently exceeded my expectations. The dealership is a standout for its professional environment and commitment to quality service. I always feel well supported and valued as a client.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I walked into Mercedes-Benz of Union NJ last weekend and
I walked into Mercedes-Benz of Union NJ last weekend and was greated by two receptionist who were extremely professional and hospitable. The receptionist introduced me to a salesperson by the name of Lenny Inserra. Lenny was excellent. He made my car purchasing experience enjoyable and seamless. His customer service skills are impeccable. The entire process was fast, painless and professional starting from the receptionist, to Lenny, the manager, and the cashier. If you're in the market to purchase a new or Certified Pre-owned Mercedes, I would highly recommend Mercedes-Benz of Union NJ and request Lenni Inserra as your salesperson. You will not be disappointed. Thank you Lenny and the Ray Catena Team! Keith T
I walked into Mercedes-Benz of Union NJ last weekend and
I walked into Mercedes-Benz of Union NJ last weekend and was greated by two receptionist who were extremely professional and hospitable. The receptionist introduced me to a salesperson by the name of Lenny Inserra. Lenny was excellent. He made my car purchasing experience enjoyable and seamless. His customer service skills are impeccable. The entire process was fast, painless and professional starting from the receptionist, to Lenny, the manager, and the cashier. If you're in the market to purchase a new or Certified Pre-owned Mercedes, I would highly recommend Mercedes-Benz of Union NJ and request Lenni Inserra as your salesperson. You will not be disappointed. Thank you Lenny and the Ray Catena Team! Keith T
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service is always top notch.
Service is always top notch. Dawn was my service Consultant. Arranged Ubers for me to make getting my Mercedes GLS service done without any inconvenience. She was to the point and helped me understand things I needed to be aware of or should plan to get fixed in the near future. Loved the gift bag and the car wash and tire polish upon pickup.
Service is always top notch.
Service is always top notch. Dawn was my service Consultant. Arranged Ubers for me to make getting my Mercedes GLS service done without any inconvenience. She was to the point and helped me understand things I needed to be aware of or should plan to get fixed in the near future. Loved the gift bag and the car wash and tire polish upon pickup.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
In mid September 2024 I had my SL55 serviced.
In mid September 2024 I had my SL55 serviced. It was a brilliant experience. Everyone genuinely cared from the moment I arrived, through drop off, and the few days needed to perform all the tasks. I don't know all the Team in the background, but much of the follow through is orchestrated by Dawn D'Argenio. Dawn is a kind, warm, and knowledgeable communicator keeping me up to date on a regular schedule. She also made me aware of special savings that were available. I do recommend the RC Union service team, and for that matter sale team too. I am grateful. Thank you! Thank you!!
In mid September 2024 I had my SL55 serviced.
In mid September 2024 I had my SL55 serviced. It was a brilliant experience. Everyone genuinely cared from the moment I arrived, through drop off, and the few days needed to perform all the tasks. I don't know all the Team in the background, but much of the follow through is orchestrated by Dawn D'Argenio. Dawn is a kind, warm, and knowledgeable communicator keeping me up to date on a regular schedule. She also made me aware of special savings that were available. I do recommend the RC Union service team, and for that matter sale team too. I am grateful. Thank you! Thank you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have had great experience at this dealership.
I have had great experience at this dealership. Especially dealing with Dawn. She is so upbeat and professional!
I have had great experience at this dealership.
I have had great experience at this dealership. Especially dealing with Dawn. She is so upbeat and professional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thumbs up and great assistance from Roni Taha.
Thumbs up and great assistance from Roni Taha. You are the best. Awesome job always.
Thumbs up and great assistance from Roni Taha.
Thumbs up and great assistance from Roni Taha. You are the best. Awesome job always.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair