Mercedes-Benz of Union

Working with Lenny on the purchase of our fourth Mercedes-Benz was an absolute pleasure. He truly had our best interests at heart and made us feel totally... comfortable and not pressured. He was flexible with our timing and made sure everything was in perfect order. Would recommend him to anyone who is shopping for a car because he will make it a great experience.

My experience with this dealership was great. Lenny Inserra (sales consultant) was professional, courteous & prompt in responding to my questions. It was... a quick & easy transaction.

Good customer service starts at customer first call. I call and ask for the price for a complete brake service, they can provide you a clear and reasonable... quotation in just a minute for those parts and labor costs that they will charge you with the work hours . They sent emails and text message to remind you the appointment details, excellent job. That's what we want.

From the second we walked in, the customer service was top notch. All our questions were answered and it was pretty easy for us to realize that this was... the place we wanted to get our from. Lenny was quick to return phone calls and to work with us to make this process as smooth as possible.

Working with Lenny throughout this whole process was an absolute pleasure. An experienced salesman who puts no pressure on you but instead equips you with... all the knowledge needed to make an educated decision that's best for you. Complete honesty and transparency throughout the whole process, and was always there for any questions or concerns I might have. I look forward to doing business with him again in the near future.

We had the pleasure of having Chris Bradfield. He was transparent and that made the experience that much better. My wife told Chris what she was looking... for 20 min later BADA BOOK BADA BOOM done. Never had an experience like this a car dealership. We spent the rest of time doing paperwork and cleaning out trade in. It took 3hrs tops wth test drive. Something my wife and I notice was the family type atmosphere at a car dealership. Great experience overall. Good Luck to Chris and his future wife.

Lenny was awesome and would highly recommend him and your business. He made my experience pleasant smooth and no hassle. I? contact Daniel via email and... told him what I? was looking for and my terms. I? got the deal I? was looking for and I???m very satisfied with my purchase and high quality of service.

This was the best car buying experience EVER!! When I had an accident and my car was totaled but I was okay I knew that I had to get the same car. However... I was not looking forward into having to actually go to a dealer and spend all day! at the dealer as it has happened previously. I called mercedes-Benz of Union and Lenny was very helpful, he emailed me information of the cars that I was looking for within minutes from talking to him, and made an appointment for me. Lenny was awesome! he made the experience easy and not dreadful at all... no long waits, no jumping from one desk to another, people to people. lenny handle to deal from begining to end he made sure that I understood everything I was signing and that I was comfortable at all times, and I trully appreciated that. When the easy transaction was done, I just wanted to hug everyone. I say everyone because everyone at Mercedes-Benz of Union are great! Courteous and Helpful. I drove away with a BIG smile. I am happy with my car and how easy it was to purchase it. To be honest I wouldn't purchase a car from anywhere else!

The best experience one can ask for...! When looking for dealers for my first luxury car purchase, I came across Ray Catena of Union. Their mission statement... "Take care of your life and family and we'll take care of your car" has so much depth and well connected with me to visit them. True to their mission, my first luxury car purchase experience was made awesome by Ray Catena Union and Lenny Inserra who handled our purchase. All staffs here are great, the place gives you the great feel of luxury, and you are treated with full attention and priority. The whole process was so smooth and they offered the best deal for us! I definitely recommend Ray Catena Union and definitely Lenny Inserra! Thank You Ray Catena Union! Thank You Lenny!!!

Being a person who works in the realm of sales and marketing, it's very easy for me to get turned away with sales processes. I was certain that I could... only purchase my vehicle with someone I felt was sincere and real so when I met Lenny, it was like a breath of fresh air. Lenny's energy, positive attitude, honesty, and authenticity provided a level of comfort and relief for me. I was incredibly amazed by his commitment to helping me in, not only making the right purchase but making sure it's done the right way! Additionally, as a first-time car buyer, there were many things I did not know where Lenny made sure that he was able to fill in the gaps. He went to great lengths to ensure that I was knowledgeable of benefits from my employer, aware of what I was signing, pricing, and the list goes. I'm incredibly grateful for him, beyond satisfied with my car and feel 100% confident I made the right choice! A million thank you's!