Reviews
Write a reviewI can always rely getting my vehicles in promptly and
I can always rely getting my vehicles in promptly and serviced, knowing that the technicians use best practices and reliable parts so I can keep driving these higher mileage vehicles. I am always greeted by friendly folks and know that the work will be done promptly and efficiently.
I can always rely getting my vehicles in promptly and
I can always rely getting my vehicles in promptly and serviced, knowing that the technicians use best practices and reliable parts so I can keep driving these higher mileage vehicles. I am always greeted by friendly folks and know that the work will be done promptly and efficiently.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was such a great service experience!
This was such a great service experience! I could not be happier with the customer service provided by Chris. Five stars! I have a Lexus and there isn't a Lexus dealership where we live so Landers Toyota services my Lexus and helps in emergency situations also. The outstanding customer service at Landers Toyota makes me want to buy a Toyota in the future instead of another Lexus.
This was such a great service experience!
This was such a great service experience! I could not be happier with the customer service provided by Chris. Five stars! I have a Lexus and there isn't a Lexus dealership where we live so Landers Toyota services my Lexus and helps in emergency situations also. The outstanding customer service at Landers Toyota makes me want to buy a Toyota in the future instead of another Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, TERRI13! We're thrilled to read your review. We are so glad that Chris and the rest of our service team have taken such good care of you. It's our pleasure to keep your Lexus running smoothly!
The service was great also was the salesman.
The service was great also was the salesman. Landers a great place to buy. KW
The service was great also was the salesman.
The service was great also was the salesman. Landers a great place to buy. KW
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words, wyn6264! We're thrilled that you had an exceptional experience at our dealership. We are always happy to help!
Got my car fixed in less time than expected, looks great,
Got my car fixed in less time than expected, looks great, I’m very satisfied with it.
Got my car fixed in less time than expected, looks great,
Got my car fixed in less time than expected, looks great, I’m very satisfied with it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you were pleased with your recent visit, bshortt_mom1! It's always our pleasure to provide fast and friendly service. Thank you for leaving us a five-star review!
The wrong part was received, and I had to wait a second
The wrong part was received, and I had to wait a second day for pick up. During this time, no one bothered to take the time to wash my car. Why not? That would have been excellent customer service, especially to make up for not confirming the part was correct when the order was received the first time and having myself, as the customer, wait a second day. My son's Kia was in the KiA shop, and their customer service was FAR better than Toyota's. Disappointed. I will not be purchasing my new car next year from you. Absolutely disappointed.
The wrong part was received, and I had to wait a second
The wrong part was received, and I had to wait a second day for pick up. During this time, no one bothered to take the time to wash my car. Why not? That would have been excellent customer service, especially to make up for not confirming the part was correct when the order was received the first time and having myself, as the customer, wait a second day. My son's Kia was in the KiA shop, and their customer service was FAR better than Toyota's. Disappointed. I will not be purchasing my new car next year from you. Absolutely disappointed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Your feedback is very important to us, so thank you for taking the time to write this review. Our goal is to always provide an exceptional experience and top-notch customer service — we’re sorry to hear that you were not satisfied with your recent visit, especially the car wash issue as that should have happened automatically. We will contact you directly, as well. We hope you will give us the opportunity to earn back your trust and deliver the five-star service you deserve."
He did a great job helping us to select a vehicle to
He did a great job helping us to select a vehicle to purchase and answered all of our questions in a courteous and professional manner.
He did a great job helping us to select a vehicle to
He did a great job helping us to select a vehicle to purchase and answered all of our questions in a courteous and professional manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear it, WWFITZ! It was our pleasure to assist you. Thanks for choosing Landers Toyota NWA!
This dealership is most recommended, friendly people,
This dealership is most recommended, friendly people, quick services, good affordable and most reliable cars at your desire.
This dealership is most recommended, friendly people,
This dealership is most recommended, friendly people, quick services, good affordable and most reliable cars at your desire.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the recommendation, Abraham! We're so glad you enjoyed our staff and our speedy service. We hope to serve you again in the future!
Lake Mills seemed knowledgeable.
Lake Mills seemed knowledgeable. I just wish the fix for my low tire pressure indicator light coming on, had been more affordable.
Lake Mills seemed knowledgeable.
Lake Mills seemed knowledgeable. I just wish the fix for my low tire pressure indicator light coming on, had been more affordable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the five star review, tboz700! We're happy to hear that Lake made the experience quick and easy. Be sure to check out our online service coupons for your next visit!
Johnny in your service department is doing a fine job.
Johnny in your service department is doing a fine job. Thank you for meeting all of my needs.
Johnny in your service department is doing a fine job.
Johnny in your service department is doing a fine job. Thank you for meeting all of my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You're welcome, Jim! We are glad that Johnny provided you with top-notch service. Come see us again anytime!
It was an easy experience.
It was an easy experience. Everyone involved was tremendous. I was very glad to had stop by there to take a look.
It was an easy experience.
It was an easy experience. Everyone involved was tremendous. I was very glad to had stop by there to take a look.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for leaving this review, Reece! We're glad you enjoyed our team during your recent visit. Please come by and see us again soon!
