Reviews
Great Service and great experience.
Great Service and great experience. Joe and the service department provide excellent customer service. Very impressed.
Great Service and great experience.
Great Service and great experience. Joe and the service department provide excellent customer service. Very impressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership very attentive to all details made sure
Great dealership very attentive to all details made sure everything that needed to be completed was done.
Great dealership very attentive to all details made sure
Great dealership very attentive to all details made sure everything that needed to be completed was done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was smooth and efficient.
Service was smooth and efficient. Great explanation of procedure and good updates. Loaner car was clean and ready
Service was smooth and efficient.
Service was smooth and efficient. Great explanation of procedure and good updates. Loaner car was clean and ready
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
“Outstanding experience at the Maserati dealership!
“Outstanding experience at the Maserati dealership! Impeccably clean, friendly staff, and warm, welcoming people. The service was top‑notch—I couldn’t ask for more!”
“Outstanding experience at the Maserati dealership!
“Outstanding experience at the Maserati dealership! Impeccably clean, friendly staff, and warm, welcoming people. The service was top‑notch—I couldn’t ask for more!”
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service was fast and easy.
The service was fast and easy. I appreciated how quick the repair to my vehicle was.
The service was fast and easy.
The service was fast and easy. I appreciated how quick the repair to my vehicle was.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealerships service & sales department is the best !
The dealerships service & sales department is the best ! They tack care of my vehicle like it was their own. AAAAAAAAA ++++++++++++++++++. Thank you for doing a great job .
The dealerships service & sales department is the best !
The dealerships service & sales department is the best ! They tack care of my vehicle like it was their own. AAAAAAAAA ++++++++++++++++++. Thank you for doing a great job .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael Troedel provided outstanding customer service
Michael Troedel provided outstanding customer service from start to finish. I first contacted Michael two weeks prior to my visit after purchasing my Ghibli from a private seller in Fort Lauderdale (I am from Michigan). I am a retired Police Sergeant and US Army Command Sergeant Major. Having that background, I was seeking someone who shared my "attention to detail" and work ethic as this was my first Maserati (my dream car that I had planned to buy once I retired from two long awarding careers, the US Army and Troy Police) and wanted to make sure my new car received the best care and safety inspection for the 1,400 mile drive back to Detroit. Michael and I spoke several times before I arrived in Fort Lauderdale and while at the dealership, enjoyed several discussions about the service being provided. I felt like I was visiting family with the trust and care he and the entire staff displayed during my visit. In addition to the great service and professionalism that Michael showed, my Technician/Shop Foreman (Brian), also displayed care and a high level of competence that exceeded my expectations, which is what I had hoped for as I planned this visit. I had the utmost trust and confidence in all the work he performed, and I'm happy to report that my 19.5-hour (1400-mile trip) back to Michigan was successful and without any mechanical issues!! I am so happy and would highly recommend both this dealership, the amazing service staff (Michael and Brad), and the amazing Technician/Foreman (Brian) to work on your vehicle with total confidence!! I also appreciate the follow-up call from Haylie (customer service) on my way home. I enjoyed sharing with her that I had driven approximately 800 miles at that point and all was going well. Very nice lady, very sincere and caring! Great Job, Crew! Keep up the amazing work, I am a Maserati customer for life, and thanks for your support and care of our Police/Military, it's appreciated more than you know! Be Safe, Joseph Haddad (US Army Command Sergeant Major and Retired Troy Police Sergeant).
Michael Troedel provided outstanding customer service
Michael Troedel provided outstanding customer service from start to finish. I first contacted Michael two weeks prior to my visit after purchasing my Ghibli from a private seller in Fort Lauderdale (I am from Michigan). I am a retired Police Sergeant and US Army Command Sergeant Major. Having that background, I was seeking someone who shared my "attention to detail" and work ethic as this was my first Maserati (my dream car that I had planned to buy once I retired from two long awarding careers, the US Army and Troy Police) and wanted to make sure my new car received the best care and safety inspection for the 1,400 mile drive back to Detroit. Michael and I spoke several times before I arrived in Fort Lauderdale and while at the dealership, enjoyed several discussions about the service being provided. I felt like I was visiting family with the trust and care he and the entire staff displayed during my visit. In addition to the great service and professionalism that Michael showed, my Technician/Shop Foreman (Brian), also displayed care and a high level of competence that exceeded my expectations, which is what I had hoped for as I planned this visit. I had the utmost trust and confidence in all the work he performed, and I'm happy to report that my 19.5-hour (1400-mile trip) back to Michigan was successful and without any mechanical issues!! I am so happy and would highly recommend both this dealership, the amazing service staff (Michael and Brad), and the amazing Technician/Foreman (Brian) to work on your vehicle with total confidence!! I also appreciate the follow-up call from Haylie (customer service) on my way home. I enjoyed sharing with her that I had driven approximately 800 miles at that point and all was going well. Very nice lady, very sincere and caring! Great Job, Crew! Keep up the amazing work, I am a Maserati customer for life, and thanks for your support and care of our Police/Military, it's appreciated more than you know! Be Safe, Joseph Haddad (US Army Command Sergeant Major and Retired Troy Police Sergeant).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service.
Excellent service. Expensive but worth it. I have been working with Luis for over 10 years and he is the best there is in the business.
Excellent service.
Excellent service. Expensive but worth it. I have been working with Luis for over 10 years and he is the best there is in the business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joe Esquerra was amazing and an outstanding customer
Joe Esquerra was amazing and an outstanding customer service. Always on top of things and keeping me informed all the time. Completely recommend it, and looking forward to continuing to be their customer for years to come, both from the purchaser perspective, but also for service related items.
Joe Esquerra was amazing and an outstanding customer
Joe Esquerra was amazing and an outstanding customer service. Always on top of things and keeping me informed all the time. Completely recommend it, and looking forward to continuing to be their customer for years to come, both from the purchaser perspective, but also for service related items.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This service department is AAA++++ Thats why i will
This service department is AAA++++ Thats why i will always purchase my vehicles thru them. Luis my service consultant is top notch very professional and attentive to my needs on my vehicle.
This service department is AAA++++ Thats why i will
This service department is AAA++++ Thats why i will always purchase my vehicles thru them. Luis my service consultant is top notch very professional and attentive to my needs on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair