Reviews
Write a reviewFantastic place
I bought a Mercedes Benz Convertible from Ace Motors and love it. The owner Frank was honest with integrity and sold me a really great car. Truly a great place and I recommend it to everyone. Chris The Hobby Guy from YouTube
Fantastic place
I bought a Mercedes Benz Convertible from Ace Motors and love it. The owner Frank was honest with integrity and sold me a really great car. Truly a great place and I recommend it to everyone. Chris The Hobby Guy from YouTube
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
STAY AWAY
Bought a car from him was a problem from the start. He wrote me a reimbursement check and it bounced. This guy is bad news stay away.
STAY AWAY
Bought a car from him was a problem from the start. He wrote me a reimbursement check and it bounced. This guy is bad news stay away.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Owner is a real xxxxxx
Owner does not negotiate and a total Moran making fun of my handicapped daughter that was in a wheelchair and told her to leave .
Owner is a real xxxxxx
Owner does not negotiate and a total Moran making fun of my handicapped daughter that was in a wheelchair and told her to leave .
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Owner is a hot head!
Owner gets offended when you make an offer on a vehicle. Went to look a vehicle listed for sale and they did not state the the entire inside was covered in rust... Owner seemed like he was more into selling the " brand new wheels" he put on the car instead of the actual vehicle itself. Doesn't want to make a deal and that's why the cars sit on the lot for over a year.
Owner is a hot head!
Owner gets offended when you make an offer on a vehicle. Went to look a vehicle listed for sale and they did not state the the entire inside was covered in rust... Owner seemed like he was more into selling the " brand new wheels" he put on the car instead of the actual vehicle itself. Doesn't want to make a deal and that's why the cars sit on the lot for over a year.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Consistently great service experience
I have been a customer of Ace for at least 20 years. Whether it's for routine maintenance or a more involved issue, I have never been disappointed. Marty is always willing to accommodate me whether I schedule a repair in advance or walk in without an appointment. He is up front about pricing, the extent of the repairs and when they'll be completed. If I have to wait for my car he always makes sure I'm comfortable; when I drop it off for service he always makes sure there is someone available to drive me home. Marty does the necessary repairs and never tries to sell you any additional services. He'll even tell you well in advance if a more major maintenance repair is coming due so you can plan for it - from both a timing and budget perspective. His honesty and integrity are what keep me coming back time and time again.
Consistently great service experience
I have been a customer of Ace for at least 20 years. Whether it's for routine maintenance or a more involved issue, I have never been disappointed. Marty is always willing to accommodate me whether I schedule a repair in advance or walk in without an appointment. He is up front about pricing, the extent of the repairs and when they'll be completed. If I have to wait for my car he always makes sure I'm comfortable; when I drop it off for service he always makes sure there is someone available to drive me home. Marty does the necessary repairs and never tries to sell you any additional services. He'll even tell you well in advance if a more major maintenance repair is coming due so you can plan for it - from both a timing and budget perspective. His honesty and integrity are what keep me coming back time and time again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
bought used a cr
excellent reliable nd they back their cars, a pleasure to deal and after a few years of owning car still runs like a gem, thank you to ace, buy from them trustworthy dependable a pleasure to deal with
bought used a cr
excellent reliable nd they back their cars, a pleasure to deal and after a few years of owning car still runs like a gem, thank you to ace, buy from them trustworthy dependable a pleasure to deal with
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great people very pleasant and helpful
We stopped in Ace because we were dragging something under the body of the car. It was part of the bumper which was loose and required only a new screw which was quickly and politely done. no problem.. They also had one of the cleanest toilets I seen.. thanks
great people very pleasant and helpful
We stopped in Ace because we were dragging something under the body of the car. It was part of the bumper which was loose and required only a new screw which was quickly and politely done. no problem.. They also had one of the cleanest toilets I seen.. thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Service In The Area
On a recommendation from a neighbor, we've been going to Ace since we moved to Plainview in 2006. Our contact is almost exclusively with Marty, who is as honest and accommodating a person I've ever known. From oil changes and inspections to more detailed repair work, we have been completely satisfied on every occasion, all work is discussed before it is completed (and invoiced), and Marty is always good for a laugh. We have recommended many people to Ace and they have all been satisfied. Simply, if it is at all convenient, use Ace and ask for Marty.
Best Service In The Area
On a recommendation from a neighbor, we've been going to Ace since we moved to Plainview in 2006. Our contact is almost exclusively with Marty, who is as honest and accommodating a person I've ever known. From oil changes and inspections to more detailed repair work, we have been completely satisfied on every occasion, all work is discussed before it is completed (and invoiced), and Marty is always good for a laugh. We have recommended many people to Ace and they have all been satisfied. Simply, if it is at all convenient, use Ace and ask for Marty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service....
Great Service. I have a 2013 Hyundai Elantra.Marty is great, always takes my car for oil changes. He is very knowledgeable and advised me when i should take care of other servicing to keep my car running great.
Great Service....
Great Service. I have a 2013 Hyundai Elantra.Marty is great, always takes my car for oil changes. He is very knowledgeable and advised me when i should take care of other servicing to keep my car running great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase