Greenway Hyundai Orlando

I'm always satisfied with the service at Greenway Hyundai Orlando. My service advisor Logan Campbell very professional and friendly. I took my 2019 Hyundai Kona in for routine maintenance but I also had a concern about an unusual vibration while the engine was running. Logan knew right away it was the engine mounts. Logan told me since I am the original owner the replacement would be covered by the warranty. I am totally delighted with my service experience and will continue using Greenway Hyundai Orlando as my service dealership.

Angelia was so great to work with. Totally understood what I wanted and expedited the process. My best car buying experience ever!

I am a repeat happy customer of Greenway Hyundai. I moved an hour away but still only go to Greenway to get service on my car or buy cars. The owner Ken is so friendly and helpful, he actually talks to customers and listens if they need help. Managers like Berk also go above and beyond to help if you have any issues. When you shop there you feel like family and they do whatever it takes to make sure you are happy and get the best deal. My newest car is the 2025 Santa Fe Calligraphy Hybrid and I love it. The service department is top notch and I highly recommend them! Jorge in the finance department will help you get the best deal and is always available if you have a question or concern, even if it isn’t finance related. Woody is the man to see to get you in the car you want if you are buying . He is friendly, knowledgeable, and not at all pushy. He works with you to get you exactly what you want at the price you want. The awesome ladies who get you a loaner if you have your car serviced are also so helpful and friendly and they put out great snacks if you are waiting or shopping. If you are looking for a car or need your car serviced give them a try, you will be a return customer!

I loved the service, Logan was very knowledgeable and took the time to explain what was needed in my car. Forever grateful to you!!

Repeat satisfied customer. Scheduling service via phone was easy and efficient via phone. Service advisor Tyrone was friendly and knowledgeable; he recommended a repair for safety sake. Dealer waiting area was clean and comfortable/accommodating. All repairs were done in the same day. And, I’m back on the road again. Thanks team!

This place is ridiculous. Not sure why I bought four cars from them, but it is poorly run and the service department is pure chaos too. While I like the cars, the dealer experience is one of the worst.

As a documented domestic violence survivor who has legally rebuilt my life with a new protected identity (issued by Social Security Administration) my experience at Greenway Hyundai Orlando was not just deceptive - it was traumatizing. I had a perfectly functioning vehicle and NO intention of buying a car. I only visited due to their promotional mailer promising "EVERYONE GETS APPROVED" with "NO DOWN PAYMENT NEEDED." What followed was calculated manipulation: Without authorization, they ran my credit 8 times during my first visit using third-party representatives, not dealership employees. After seeing my distress, they used my situation of having new credit to pressure me into a deal, claiming 8.19% was a "really good rate." Only because of this perceived "opportunity" did I surrender my working vehicle and sign with Hyundai Motor Finance. Between December 6-20, they damaged my newly established credit with 14 unauthorized hard inquiries, many to the same lenders multiple times. This significantly impacted my credit score, making it harder to rebuild my financial life as a survivor. Two weeks later, they called claiming I needed to "resign registration paperwork" but instead took the car, saying Hyundai Motor Finance needed identity verification. Everything was approved to my knowledge - I'd even paid for new tints. There was never any mention of conditional approval. If I'd known, I would have never given up my previous car. The sales manager acknowledged poor communication from Finance Manager Aaron and arranged an Enterprise rental under my name, paid by the dealership (I covered the deposit). On December 20, while awaiting Aaron's call, I received alerts of 6 more unauthorized credit pulls. When questioned, Aaron said the owner Ken was responsible. If I was already approved pending verification, why seek new approval? They then offered a new deal at 16% interest with Ally Bank (who they'd already submitted to without authorization on December 6). Most disturbing was their Finance Director falsely accusing me of fraud despite having documentation proving my legitimate identity change through proper legal channels. He treated me with hostility, made threatening gestures, and created a public spectacle - retraumatizing someone they knew was a protected individual. They still haven't returned all my personal belongings from the vehicle and wrongfully detained an Enterprise rental in my name and on my credit card. This experience was particularly troubling as they exploited my situation of rebuilding credit under a protected identity. They damaged my credit with unauthorized inquiries, pressured me into surrendering my working vehicle, then made baseless fraud accusations despite having documentation of my legal identity change. Every account on my credit profile was legitimately opened after receiving my new Social Security number through proper channels. Their actions violated consumer protection laws and potentially compromised safety measures put in place by law enforcement and the State Attorney's office. The dealership's conduct shows a pattern of deceptive practices, unauthorized credit pulls, and hostile treatment - but worse, they revictimized someone trying to rebuild their life legally and safely. I have filed formal complaints with victim protection agencies, BBB, CFPB, and FTA. Besides leaving me carless, I was humiliated, mistreated, victimized, and wrongfully accused by Finance Director Riadh Elksibi. I will seek justice and bring lots of awareness through my social media outlets as I refuse to be revictimized or falsely accused because they want to cover their fraudulent mistakes.

Anthony helped me doing the service for my car, fast and reliable service, I am grateful

Tyrone in the Service Dept. was very courteous with my car needs. Got oil changed and took care of a recall that came up for my car. Tyrone made sure I got everything taken care of and sent me on my way very happy. Thanks for the great work. Happy customer 😊

Tyler was very friendly and polite and explained everything that was being done and was able to answer any questions