Columbia Chevrolet

Service department is very helpful and keeps you posted during service. Handled 3rd party warranty claim in the background and got the part replaced under... warranty. Very knowledgeable on any issue that I have had.

Thank you to the sales team for helping me purchase my new Stingray. This is not the first vehicle I’ve purchased from Columbia, and I had another fantastic... experience! Joe Becker, Gary Grever, and Dave Parker always go above-and-beyond to make sure I leave a happy customer. This time was particularly exceptional. Gary and Joe wanted to make sure I continue purchasing Corvettes from their dealer. Joe gave me a great discount and a fair number for my trade. I worked with Dave to order my next vehicle as well. Moving forward, I won’t even consider going to another Chevy dealer. If you’re looking for a great experience buying a car, especially a Corvette, go see the sales team at Columbia. Thanks again guys! Jason

my wife and i bought a new car (2014) malibu) wednesday march12TH 2014. our salesman was mike davis (this man has the patience of job) and this was the... MOST PLEASANT buying expierence we had. i'm 75 years olds and have been around the block a few times. also past experience with the columbia chevrolet service department is 5 star. i fully recomend columbia montgomery road to everyone! robert lawson

All the workers were friendly and courteous. There is a staff member that frequently checks on the customers in the waiting room and asks if we needed... anything to eat or drink. He does that every time :)

My husband, my three kids (including a 3 month old) were in route (2 hr drive) to buy a car listed on Cars.Com and their dealership website. I called to... let them know we were coming when we were about half way so they could bring the vehicle up. The salesman was very rude and stated he would call me back. After 20 minutes, I called them again and he stated the price listed was wrong and I asked to speak to a manager. The GM strongly lacked customer service skills and stated the price was wrong not on one but on THREE different sources, including their personal webpage. When I explained we were already almost there, he stated he could offer me the vehicle at invoice ($10,500 more than listed!) And he had no other suggestions to remedy the situation. After three and a half hours in the car for no reason, we decided to buy elsewhere. Horrible customer service!

Thank you Columbia Chevrolet for another great purchase experience. I was looking for a deal on a 2017 Corvette Stingray, and Columbia delivered. Joe... Becker, the GSM, worked with me directly and offered a super-competitive price. I had to say yes to the deal. This was the 3rd vehicle I’ve purchased from them and will continue buying from Columbia in the future. They go the extra mile to make sure the customer is happy.

Very helpful explaining what I needed to have done to my truck!

I never leave poor reviews, but I feel like the dealership has been very dishonest with me. I purchased a Tahoe from Columbia Chevrolet and as far as the... vehicle goes, I am very happy with the vehicle itself, I plan on purchasing another in the future. I realize that due to the dealership' s location and clientel, they don't deal with too many customers who are trying to get every dollar off they can. I tried to save as much as possible on the vehicle (which ended up being zero), but I did get a great value for my trade in, which I was happy with. I had been watching similar vehicles sell very quickly in the area so I agreed on what the salesman (Donnie) said was the lowest the used manager (Corey) would let the car go for and not a dollar less than the advertised "internet deal". I understand they have to make money, but there was zero effort to take any money off the price. That aside, Donnie was a nice guy and was very relatable. I test drove the vehicle, they low balled me by $8k on my trade in and I walked. A few days later I called and said I was still interested, but the numbers need to be closer, they ended up coming up $7k on my trade in so I said deal because I didn't want the Tahoe to sell. The buying process was fine, the Tahoe was clean but had hardly any gas in it. I've bought many vehicles and they always at least fill up the tank, but oh well. I was only there a few hours, which I expected and drove off in my Tahoe. That's where the customer service stopped for the most part. My registration on to my trade in expired a week before I traded it in, so I went immediately to the BMV to transfer and renew the tags. The BMV said they couldn't transfer the tags until I had a copy ofnthe title, my mistake. So I renewed them and was told I had 30 days to bring in the title to transfer. No problem I thought. I contacted the dealership and they assured me the copy would be sent soon. A week passed and I contacted the dealership because I was offered a $100 parts certificate from their website, which no one seemed to know anything about or how to process. I kept getting the run around by the salesman and after a lot of back and forth and having to contact the drive,click,sign customer support and speak to several people I was granted my certificate. Donnie mailed me the part I ordered to save me the two hour round trip to the dealership, which I do appreciate, but it took a lot to get that. I felt like a pain, it I felt like I deserve at least that. Another week goes by and I ask about the title, no one knows but promise that it will be there soon. I told them about the 30 days and it was getting close, the title people said I actually have 45 days and not to worry. I then called the bank the financing was going through, who told me the dealership hadn't sent the paperwork yet and I need to contact them. I did and got the runaround again. After almost 40 days from purchase the dealership said they needed a paper signed they forgot to have me sign, so I did. The paper I signed stated that the vehicle was a manufacturer buyback, which I was aware of, but stated the title would be branded that way, which I was told that it would not be. I then spoke to Corey who said he was overnighting the paperwork to the bank and they would overnight it back to me. This was a week ago and I have no title, and driving my vehicle is now considered "illegal". Corey hasn't responded to my emails, and Donnie said there is nothing he can do to expedite the process. I spoke to Donnie yesterday and he said my paperwork has been sent to the bank and I will have it in one week. I bought the vehicle on August 8th, today is September 28th and I still have another week until I can transfer my tags to my new vehicle. I love my Tahoe, but regret buying from this dealership. I was not offered any kind of restitution aside from an apology from Donnie. Again, I hate leaving bad feedback, but this ordeal has left a bad taste in my mouth.

I am looking for a specific car and one on cars.com had no listed price so I sent a message to ask what it was. I received a fast response and the price... was listed promptly.

The staff from the mechanics to the cashier were 100% rude and unprofessional.