Reviews
They were all fantastic to work with, including helping
They were all fantastic to work with, including helping me find fantastic financing. Highly recommend.
They were all fantastic to work with, including helping
They were all fantastic to work with, including helping me find fantastic financing. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I've been trying to get my hands on a dream car of mine
I've been trying to get my hands on a dream car of mine for awhile now & lucked out incredibly at this dealership. Grant Pilman, my salesman, went above & beyond to work out a deal for me & make sure everything was taken care of so I could drive off the lot with this car, & continuously followed up with me throughout the entire process & overall displayed stellar communication & professionalism.
I've been trying to get my hands on a dream car of mine
I've been trying to get my hands on a dream car of mine for awhile now & lucked out incredibly at this dealership. Grant Pilman, my salesman, went above & beyond to work out a deal for me & make sure everything was taken care of so I could drive off the lot with this car, & continuously followed up with me throughout the entire process & overall displayed stellar communication & professionalism.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service and Staff
Great experience with working with the team! Columbia Chevrolet really cares about their customers, they listen and they have the professional expertise to make sure that their customers are happy ?
Excellent Service and Staff
Great experience with working with the team! Columbia Chevrolet really cares about their customers, they listen and they have the professional expertise to make sure that their customers are happy ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We had the best experience with our test drive and
We had the best experience with our test drive and leasing process with Columbia Chevrolet. We used Michael Cantrell for the process and he was incredible to work with. He answered all of my 1,000 questions and was so patient as I decided on a vehicle. He never rushed me or pressured me into a car. And overall it was probably the best experience I’ve ever had at a dealership. Everyone we met with was amazing. The paperwork took less than 20mins and they were quick and efficient. When my lease is up in 3 years I will be coming back to either buy or lease again from Michael/Columbia Chevrolet.
We had the best experience with our test drive and
We had the best experience with our test drive and leasing process with Columbia Chevrolet. We used Michael Cantrell for the process and he was incredible to work with. He answered all of my 1,000 questions and was so patient as I decided on a vehicle. He never rushed me or pressured me into a car. And overall it was probably the best experience I’ve ever had at a dealership. Everyone we met with was amazing. The paperwork took less than 20mins and they were quick and efficient. When my lease is up in 3 years I will be coming back to either buy or lease again from Michael/Columbia Chevrolet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New 2022 Chevrolet Colorado WT
At the beginning of the year, we started looking for a new Chevy Colorado 2 DR WT, a truck that seemed to be as rare as a unicorn. Columbia Chevrolet in Cincinnati, OH listed one for sale online in early March, 2023. We are located in Columbus, OH, 100 miles away. I messaged Columbia on a Sunday morning & a salesperson responded later in the day. After discussing what we wanted, including financing options, I told him we'd try to come down the next day, but weren't sure our schedule would permit the trip. We did go the next morning & sales had the vehicle in the showroom, ready for inspection. Sales also had financing options ready for review. We executed the deal & were back on the road to Columbus in less than an hour & a half. PERFECT!!!
New 2022 Chevrolet Colorado WT
At the beginning of the year, we started looking for a new Chevy Colorado 2 DR WT, a truck that seemed to be as rare as a unicorn. Columbia Chevrolet in Cincinnati, OH listed one for sale online in early March, 2023. We are located in Columbus, OH, 100 miles away. I messaged Columbia on a Sunday morning & a salesperson responded later in the day. After discussing what we wanted, including financing options, I told him we'd try to come down the next day, but weren't sure our schedule would permit the trip. We did go the next morning & sales had the vehicle in the showroom, ready for inspection. Sales also had financing options ready for review. We executed the deal & were back on the road to Columbus in less than an hour & a half. PERFECT!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Columbia Chevrolet - service department
Inept service department unable to diag an issue that GM already has a published tech bulletin on.
Columbia Chevrolet - service department
Inept service department unable to diag an issue that GM already has a published tech bulletin on.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
A great team to work with!
We were treated like family. The whole process was just simple. No pressure to buy extras, just a straightforward deal. Michael Cantrell was so professional and at the same time down to earth.
A great team to work with!
We were treated like family. The whole process was just simple. No pressure to buy extras, just a straightforward deal. Michael Cantrell was so professional and at the same time down to earth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
4 years of great service
I?ve had my equinox about 4 years. I always bring my car to Columbia Chevrolet for service. They keep my car in tip top shape. They are honest, on time, and the facilities are very clean.
4 years of great service
I?ve had my equinox about 4 years. I always bring my car to Columbia Chevrolet for service. They keep my car in tip top shape. They are honest, on time, and the facilities are very clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rick Crable
Joe Becker walked me through the buying process professionally and explained everything to me where I felt very comfortable making my buying decision. Highly recommend them to everyone!!
Rick Crable
Joe Becker walked me through the buying process professionally and explained everything to me where I felt very comfortable making my buying decision. Highly recommend them to everyone!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
GREED. trying to decieve a customer taking away there...
GREED. trying to decieve a customer taking away there warranty at the end just so they dont have to give you a CPO warranty that came with the car. Greed will backfire on you.
GREED. trying to decieve a customer taking away there...
GREED. trying to decieve a customer taking away there warranty at the end just so they dont have to give you a CPO warranty that came with the car. Greed will backfire on you.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car