Doug Henry Buick, and GMC Goldsboro

Thank you so much for your kind words! We strive for 100 percent Satisfaction from all of our clients. It is certainly true that you will have a vehi...cle serviced much more often than you buy one! We are glad to hear that our Service Department always gives you 5 Star service! Once again, thank you so much for reaching out to us about your most recent visit and allowing us the opportunity to earn your business. If there is anything else that we can do for you do not hesitate to ask! We hope to see you again at your next service interval and we hope you have a great day!

Thank you again for taking the time to reach out to us and let us know about your experience. We do put in every effort to ensure that all of the info...rmation we display on our site, as well as our third party affiliates is accurate but again absolute accuracy cannot be guaranteed. Upon looking up your deal and information submitted to lenders when you spoke with our finance manager you were submitted to lenders and approved on an amount of 19K and not 16K any and all payments quoted were based off of the selling price of 19K and the approved structure of the lender including any cash down and or trade (if applicable). Fuel for pre-owned vehicles again is an amount of $10 regardless of current fuel level. Any amount above this does require approval of management as policy is $10. Your sales rep is responsible for notifying management about a request for additional fuel. You, the customer, should never have to speak management in this situation, it should be handled by your sales rep. The dent and stain in the seat are both clearly visible when looking at the vehicle in person prior to and during your test drive offered by your sales rep that afternoon. After our customers test drive a vehicle and are presented with their finance/payment options it is up to the customer whether or not the deal makes sense to them and if they want to finalize the deal and complete the purchase. We never force a customer to buy a vehicle. We simply allow them to drive the vehicle and provide them with the financing/payment options based on the information we receive back from the lenders after submitting. Again, we do greatly appreciate your business and thank you again for allowing us to earn it.

Thank you so much for taking the time to reach out to us and letting us know about your experience with us. We are happy to have you as a member of th...e Doug Henry Family! Let us know if there is anything we can do for you! Have a great day.

Thank you for taking the time to leave us this review. We do regret to hear that your experience was less than a positive one and that the vehicle you... were interested in sold prior to your arrival. Our vehicles are listed on our website and multiple third party sites such as cars.com and are available until they sell. Some vehicles do hold a higher interest than others and may have multiple appointments for the same vehicle for the same day. We do have to treat all vehicle purchases on a first come, first served basis. Again, we do thank you for taking the time to let us know about your experience and we do regret to hear that your vehicle of interest sold prior to your arrival which resulted in less than a positive experience. If there is anything else we can do for you in the future please do not hesitate to reach out to us.

Thank you for taking the time to leave a review about a recent visit you had. We hate to see that your visit was less than perfect. We do hope that ...all of your future visits meet you with a more positive experience. We do want to also point out that we do not have a Brandon Parker employed in any department at Doug Henry Buick GMC located in Goldsboro North Carolina. [Doug Henry of Goldsboro] Again, we are still unhappy that your last visit to a dealership was unpleasant, but we do not believe your visit was to Doug Henry of Goldsboro. Again, thank you for taking the time to leave a review, and we are sorry that your experience was not a more positive one. Please feel free to visit Doug Henry of Goldsboro for your next service visit and allow us the opportunity to give you a positive visit like those that you are accustomed to.

Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We're glad to hear we delivered such a gr...eat experience. If there's anything further we can do for you, we are happy to help!

Congratulations on your new car! We are very glad that we were able to make your vehicle buying process one that was calming and without fear or worry... and quick to boot! Thank you so much for your business and for taking the time to write and leave us your review. We take your words to heart and are very grateful for them. Once again congratulations, enjoy your new car, and thank you so much for your business! If you need anything just let us know.

Your satisfaction is important to us, so we want to sincerely thank you for choosing Doug Henry Buick GMC and we hope to see you again soon! We would ...also like to apologize for your wait time being longer than expected. We value your opinion and will strive to use your comments to make improvements here at Doug Henry Buick GMC. Once again, thank you for your visit and taking the time to leave a review!

We are happy to be of service to you!

We are glad to be your dealership just as much as we are glad to have you as our customer!