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OBX Chevrolet

(520 reviews)

Reviews

(520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of OBX Chevrolet from DealerRater.

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Service people were prompt, courteous, and knowledgeable.

Service people were prompt, courteous, and knowledgeable. Vehicle was done at time it was promised. All service work was done satisfactorily.

Service people were prompt, courteous, and knowledgeable.

Service people were prompt, courteous, and knowledgeable. Vehicle was done at time it was promised. All service work was done satisfactorily.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The whole team is wonderful and full of knowledge.

The whole team is wonderful and full of knowledge. Very down to earth. I have purchased several vehicles from them and will continue to do so in the future!

The whole team is wonderful and full of knowledge.

The whole team is wonderful and full of knowledge. Very down to earth. I have purchased several vehicles from them and will continue to do so in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The sales guy was great.

The sales guy was great. His name was Austin. Very honest very diligent. Just a nice guy. Also very helpful in showing me how the car features worked. The dealership has a lot of junk fees high prep fees (895) on preowned vehicles and their processing fees are almost $1000. I realize they said these are not negotiable but they were $150 higher than Lexus of Towson, Maryland. They will lowball you on the amount they will offer for your car on trade and are not willing to drop the price of their vehicles very much to make a deal. I’m hopeful that when I need service that they will provide excellence. I’m going to give them a try.

The sales guy was great.

The sales guy was great. His name was Austin. Very honest very diligent. Just a nice guy. Also very helpful in showing me how the car features worked. The dealership has a lot of junk fees high prep fees (895) on preowned vehicles and their processing fees are almost $1000. I realize they said these are not negotiable but they were $150 higher than Lexus of Towson, Maryland. They will lowball you on the amount they will offer for your car on trade and are not willing to drop the price of their vehicles very much to make a deal. I’m hopeful that when I need service that they will provide excellence. I’m going to give them a try.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
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Very easy to get an appointment.

Very easy to get an appointment. Work completed quickly Will definitely use their service department in the future.

Very easy to get an appointment.

Very easy to get an appointment. Work completed quickly Will definitely use their service department in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent Very polite.

Excellent Very polite. Kept me informed. Very honest. I thought there was a temp/coolant problem and his diagnostics convinced me it didn't exist. I would be happy to do business with him any time and any place.

Excellent Very polite.

Excellent Very polite. Kept me informed. Very honest. I thought there was a temp/coolant problem and his diagnostics convinced me it didn't exist. I would be happy to do business with him any time and any place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone at OBX Chevy is great to work with.

Everyone at OBX Chevy is great to work with. David in sales and Bob in service are always accommodating.

Everyone at OBX Chevy is great to work with.

Everyone at OBX Chevy is great to work with. David in sales and Bob in service are always accommodating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service department at OBX Chevrolet is top notch.

Service department at OBX Chevrolet is top notch. Courteous, friendly and fair. The Service Department was one of the primary reasons I bought another vehicle from them.

Service department at OBX Chevrolet is top notch.

Service department at OBX Chevrolet is top notch. Courteous, friendly and fair. The Service Department was one of the primary reasons I bought another vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a great experience with my recent purchase at OBX

I had a great experience with my recent purchase at OBX Chevy! David, Austin and Marc go way beyond to make the transactions smooth and deliver exactly what I am looking for. Even going as far as getting the vehicle from another dealership that fit my needs.

I had a great experience with my recent purchase at OBX

I had a great experience with my recent purchase at OBX Chevy! David, Austin and Marc go way beyond to make the transactions smooth and deliver exactly what I am looking for. Even going as far as getting the vehicle from another dealership that fit my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I have never experienced such good care at any dealership

I have never experienced such good care at any dealership before! The Saleslady, Kathy, the whole staff, including management and financial department, went way beyond normal activity to help me drive away in my new car. It included cooperation with ending my lease at another dealership. Incredible!

I have never experienced such good care at any dealership

I have never experienced such good care at any dealership before! The Saleslady, Kathy, the whole staff, including management and financial department, went way beyond normal activity to help me drive away in my new car. It included cooperation with ending my lease at another dealership. Incredible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service visit.

Excellent service visit.. Vehicle was taken at the appointed time and completed quickly. Staff is friendly, helpful, and very profession.

Excellent service visit.

Excellent service visit.. Vehicle was taken at the appointed time and completed quickly. Staff is friendly, helpful, and very profession.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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