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OBX Chevrolet

(528 reviews)

Reviews

(528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of OBX Chevrolet from DealerRater.

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Staff professional and helpful.

Staff professional and helpful. Tok my car in for service on time and finished quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bob K is great!

Bob K is great! Easy to work with and very accommodating. His efforts are much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience at OBX Chevrolet.

I had a great experience at OBX Chevrolet. I will highly recommend it to everyone . they need to stop by and take a look at the cars. Chevy has a really great v vehicles. I purchased my truck and I’m very happy with my Silverado.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

There was zero hassle and zero pressure during this

There was zero hassle and zero pressure during this entire transaction. Every person along the process was pleasant and helpful. This is our second purchase with them in one year. Our salesman, David, was very down to earth and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The entire staff is awesome!

The entire staff is awesome! They will go out of their way to make sure you have a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I bought this truck 3 years ago and have always received

I bought this truck 3 years ago and have always received great service and courtesy from every employee at OBX Chevrolet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

From my email that I sent with no response back.

From my email that I sent with no response back. Good morning, my wife picked up our 2024 suburban yesterday that we brought it in for some recalls and a couple other issues. While the one vibration issue seems to be resolved, the rearview mirror camera has not been and I really am not sure why. I told your guys that it’s something that happens EVERYTIME when it’s dark and the camera is not useable. It’s not one of those intermittent issues. My other Chevy with the same feature is crystal clear so I know what it’s supposed to look like. I included a picture of the issue. I’m very unhappy with the lack of effort. I dropped this vehicle off on Dec 30. This was more than enough time to have someone take it on the road at night to “reproduce” the issue. Now we have to schedule another appointment elsewhere and inconvenience us and our 3 kids.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As always a pleasurerable experience.

As always a pleasurerable experience. I was there to have the 5000 mile service on my wife's 2023 Encore GX. Bob in the service department is always a pleasurerable person to greet me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Got vehicle in quickly and resolved recall in timely

Got vehicle in quickly and resolved recall in timely manor and Brandon did a great job on alignment drives perfectly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bob in the service department is always a pleasure to

Bob in the service department is always a pleasure to work with. Appointment was set and completed on time. They do a great job! In the past I've worked with Sean to provide a loaner vehicle, and he is always efficient and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.