[{"id":438098,"personPtyId":32595370,"firstName":"Art","lastName":"Capron","titleText":"Sales","shortBioText":"Just celebrated 47th wedding anniversary with my wife. 3 grown children, many grandchildren. Enjoy hunting, fishing, and spending time with my family. Served in the US Marine Corp.","emailTxt":"artcapron@yahoo.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36544,"dealerEmpStartDtUtc":"1204329600","industryStartDtUtc":"136598400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438095,"personPtyId":32542004,"firstName":"Margaret","lastName":"Tompkins","titleText":"Service","shortBioText":"Mother of 2 daughters; one in high school and one in middle school. Passion for horses, fourwheeling, snowmobiling, and most anything to do with outdoors and family.","emailTxt":"mtlabchick1@msn.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/8e96456ff15b.jpg","drDealerId":36544,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1443657600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":463900,"personPtyId":35083337,"firstName":"Edgar","lastName":"Colon","titleText":"Sales Manager","shortBioText":"","emailTxt":"ecq7789@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/e0532985b7de.jpg","drDealerId":36544,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1188604800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":438094,"personPtyId":32540027,"firstName":"Joe","lastName":"Gilligan","titleText":"Finance","shortBioText":"4 Children: 3 daughter and 1 son. 2 grandchildren: twins! (boy and girl). Love spending time with my family and selling JR Watkins Products on the side. My church (Crosscreek) is in Palmyra, NY.","emailTxt":"jgillig2@rochester.rr.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36544,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"862444800","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":438096,"personPtyId":32541215,"firstName":"Michael","lastName":"Colegrove","titleText":"Sales","shortBioText":"I have 3 wonderful children, I am a US Army veteran with 2 overseas tours, and I want to sell you your next car, truck, or van.","emailTxt":"colegrove3@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36544,"dealerEmpStartDtUtc":"1272672000","industryStartDtUtc":"1272672000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":463908,"personPtyId":35341398,"firstName":"RICK","lastName":"NEUBAUER","titleText":"OWNER","emailTxt":"RICKNEUB@GMAIL.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":36544,"certifiedEmployee":false,"deptDscrp":"Management"}]

Cavallaro-Neubauer Chevrolet-Buick

Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:30 AM - 6:30 PM

Cavallaro-Neubauer Chevrolet-Buick Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:30 PM

Tuesday

7:30 AM - 6:30 PM

Wednesday

7:00 AM - 6:30 PM

Thursday

7:30 AM - 6:30 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since December 2015

When was the last time you really enjoyed buying a car?

...



Was your salesperson really concerned about helping you find the right vehicle to fit your particular needs and budget?
Were you given all the information about the product's features and benefits to make an informed decision?
Did you feel like you got a great deal and the process was smooth and hassle-free?
Were you confident that the service after the sale was going to be professional, courteous, and handled by knowledgeable and skilled technicians?
Most of all, did you have fun?
We think you should!
At Cavallaro Neubauer, we want you to say "Yes!" to all of the above!

"We'll take away your buying fears and keep you coming back for years."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
25 lifetime reviews. Includes reviews of Cavallaro-Neubauer Chevrolet-Buick from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    April 14, 2018

    Stay away! Drove nearly 2 hours to look at a used truck. After 10 minutes of "negotiations" without them moving one cent from their asking price I left.... Surprisingly, Art Capron, my "salesman" called me next day and said he still hoped to make a deal. I immediately came up $500. Took him 24 HOURS to reply... When he finally returned my call, they had dropped $500. I immediately came up another $1500. Thinking the ball was rolling now. He told me he'd call me back...THAT WAS FOUR DAYS AGO.. Looks like these guys are willing to deal with saps who pay asking price and don't mind giving away their trade-ins. They have certainly lost the "Art" of negotiating....and my potential business.....

    1.0 out of 5
    Customer Service
    Not Applicable
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    1.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Art Capron

    Sales

    NOT RATED

  • 1.4 out of 5
    February 9, 2018

    I bought a used truck from Cavallaro Neubauer.I will never go back. Took it to another - friendly Ford. All the tires need replacing, the speakers do not... work. It needs an alignment bad. And the Chevy dealer will not look at my paperwork from getting a second opinion. Art and the owner will not even look at the truck.They took advantage of me and my daughter. All I wanted was New tires, an alignment, and speakers that work. All my tires failed the inspection.. Art also swore at my elderly father and my little girl. I was horrified.. I asked them to not do that. Then my daughter said to Art to stop swearing and Art swore at my daughter. That was it. No one should talk that way. They need to fix my truck. They are people with no values. I need to be safe for my family.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Art Capron

    Sales

    NOT RATED

  • May 12, 2017

    Awesome small town dealership very wonderful place to have repairs or to purchase would recommend in a heartbeat to everyone!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mae, Thank you for taking the time to review us! We appreciate your time and always love to help in any way that we can!

  • 5.0 out of 5
    November 29, 2017

    Great Dealership ! Salespeople are very knowledgeable, and helpful! Service Dept is fantastic! I highly recommend Them to everyone!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2017

    I have bought two new vehicles from them and would go back to buy another one. I also get all my service done there. I can't say enough good things, I... love this dealership. The people are friendly and are willing to help with anything. The body shop also has great people. Margaret always comes over to say hi and asks how things are going, if she isn't busy with another customer.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Margaret Tompkins

    Service

    NOT RATED

  • 5.0 out of 5
    May 12, 2017

    Love this dealership! Awesome small town dealer that goes above and beyond to help you out in the sales and the service department. Always refreshing to... come in to smiling faces and happy people. I would recommend this dealership to everyone!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Cavallaro - Neubauer Chevrolet Buick

    Thank you for your kind words! We appreciate the opportunity to assist those who choose us! Transparency and sincerity are what we strive for, and i...t is rewarding to be able to help those inside and outside our community.

  • 5.0 out of 5
    November 12, 2016

    went in for oil change great friendly service even was given cookies by rick him self thank you guys for every thing

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kim, Thanks so much for the great review! We appreciate you using our service department, and if at any time we may be of any assistance please don't ...hesitate to contact us!

  • 5.0 out of 5
    September 21, 2016

    What an easy, great transaction! I purchased my 2015 Buick Enclave from Art and he was friendly, efficient and easy to work with. I am a demanding customer... and very specific and picky with what I want (and don't want). I want straight numbers, no run around with back and forth numbers, etc. Art was helpful, the dealership fixed a few minor blemishes on the vehicle and the transaction was smooth! The owner was on site, friendly and very helpful! The finance person was efficient and helpful. Overall - great experience!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    MAR, We very much appreciate you taking the time to review us, and also for the opportunity to earn your business! If we can help in any way going for...ward, please let us know. Thanks again!

  • 5.0 out of 5
    February 12, 2016

    Friendly, Clean, Great Service.....I needed an Oil Change. I didn't need an appointment, I was gotten right in. Was informed of services that I will need... in the future and will be back! No hard sell, no pressure to have it done, just recommended.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 28, 2015

    I was visiting friends in Wolcott, NY when my check engine light went on. Cavallaro Neubauer's expert service staff quickly determined that there was no... problem - while I was there I upgraded my Impala to a brand new one! The process was so eazy JimDavern and Rick Neubauer made the process so easy...it was like doing business with old friends. I would encourage anyone to make the drive to Wolcott, NY. You'll save a lot of time and money!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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