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Enterprise Chevrolet, Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (6 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ok service, no loaner or rental reimbursement

Not bashing the dealer, a few other dealers looked at the vehicle without a long term fix. Would prefer to see rental reimbursement as an option; especially after coming in 4 times with appx a month total out of not having a vehicle for for the same fault.

Ok service, no loaner or rental reimbursement

Not bashing the dealer, a few other dealers looked at the vehicle without a long term fix. Would prefer to see rental reimbursement as an option; especially after coming in 4 times with appx a month total out of not having a vehicle for for the same fault.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2019 Silverado service

Great service. Everyone ready to help you with your problem

2019 Silverado service

Great service. Everyone ready to help you with your problem

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

Great professional service for the start. Premium true hospitality from all at Enterprise Chevrolet. Summer was great as well as the manager and finance manager. I was truly treated like family. Great price and a quick buying process. Will not hesitate to buy another truck, SUV or car from this dealership.

Great Service

Great professional service for the start. Premium true hospitality from all at Enterprise Chevrolet. Summer was great as well as the manager and finance manager. I was truly treated like family. Great price and a quick buying process. Will not hesitate to buy another truck, SUV or car from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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POOR SERVICE - TECH CRACKED DASH-WILL NOT FIX IT!!

Have a 2013 Silverado that had a safety recall for the passenger air bag to be replaced - They cracked the dash when doing the recall work and WILL NOT replace it!!!!! Said GM would not cover it - the dash was not cracked until they replaced the air bag --Very disappointed with the service!!!!!

POOR SERVICE - TECH CRACKED DASH-WILL NOT FIX IT!!

Have a 2013 Silverado that had a safety recall for the passenger air bag to be replaced - They cracked the dash when doing the recall work and WILL NOT replace it!!!!! Said GM would not cover it - the dash was not cracked until they replaced the air bag --Very disappointed with the service!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Run a CarFax

We had found the perfect truck for us at Enterprise Chevrolet in Enterprise, Alabama. It had everything on it that you could imagine. We contacted the dealership and came to an agreement on price. The sales representative provided us with the Auto Check. It was clean. No accidents. No damage. Serviced regularly. We decided to purchase the truck, had the agent run our credit, we were approved. We set up the next day for delivery of the truck to our home. We decided to run a Carfax report. Come to find out, the truck HAD been wrecked and over $20K’s worth of damage was done. The one owner then sold the truck and Enterprise Chevrolet purchased it and attempted to and are still attempting to sell the truck WITHOUT any damage reported. When we contacted the dealership, the sales rep told us that the Carfax was WRONG, that their report was right. They KNEW they were WRONG! In addition, we were NEVER told that our credit would be ran through more than 5 different banks. As you are probably aware that every time your credit is ran it brings down your credit score. Ours is in the upper 850’s and we were denied by PNC Bank due to fact that we pay off our loans too quickly if you can believe that! Do yourself a HUGH favor and run a Carfax, do your HOMEWORK on vehicle and MAKE SURE you ask how many banks your credit will be ran through.

Run a CarFax

We had found the perfect truck for us at Enterprise Chevrolet in Enterprise, Alabama. It had everything on it that you could imagine. We contacted the dealership and came to an agreement on price. The sales representative provided us with the Auto Check. It was clean. No accidents. No damage. Serviced regularly. We decided to purchase the truck, had the agent run our credit, we were approved. We set up the next day for delivery of the truck to our home. We decided to run a Carfax report. Come to find out, the truck HAD been wrecked and over $20K’s worth of damage was done. The one owner then sold the truck and Enterprise Chevrolet purchased it and attempted to and are still attempting to sell the truck WITHOUT any damage reported. When we contacted the dealership, the sales rep told us that the Carfax was WRONG, that their report was right. They KNEW they were WRONG! In addition, we were NEVER told that our credit would be ran through more than 5 different banks. As you are probably aware that every time your credit is ran it brings down your credit score. Ours is in the upper 850’s and we were denied by PNC Bank due to fact that we pay off our loans too quickly if you can believe that! Do yourself a HUGH favor and run a Carfax, do your HOMEWORK on vehicle and MAKE SURE you ask how many banks your credit will be ran through.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Manager

I liked it was very nice to see all of them cars and the clean car station

Manager

I liked it was very nice to see all of them cars and the clean car station

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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