Reviews
Write a reviewOk service, no loaner or rental reimbursement
Not bashing the dealer, a few other dealers looked at the vehicle without a long term fix. Would prefer to see rental reimbursement as an option; especially after coming in 4 times with appx a month total out of not having a vehicle for for the same fault.
Ok service, no loaner or rental reimbursement
Not bashing the dealer, a few other dealers looked at the vehicle without a long term fix. Would prefer to see rental reimbursement as an option; especially after coming in 4 times with appx a month total out of not having a vehicle for for the same fault.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2019 Silverado service
Great service. Everyone ready to help you with your problem
2019 Silverado service
Great service. Everyone ready to help you with your problem
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Great professional service for the start. Premium true hospitality from all at Enterprise Chevrolet. Summer was great as well as the manager and finance manager. I was truly treated like family. Great price and a quick buying process. Will not hesitate to buy another truck, SUV or car from this dealership.
Great Service
Great professional service for the start. Premium true hospitality from all at Enterprise Chevrolet. Summer was great as well as the manager and finance manager. I was truly treated like family. Great price and a quick buying process. Will not hesitate to buy another truck, SUV or car from this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
POOR SERVICE - TECH CRACKED DASH-WILL NOT FIX IT!!
Have a 2013 Silverado that had a safety recall for the passenger air bag to be replaced - They cracked the dash when doing the recall work and WILL NOT replace it!!!!! Said GM would not cover it - the dash was not cracked until they replaced the air bag --Very disappointed with the service!!!!!
POOR SERVICE - TECH CRACKED DASH-WILL NOT FIX IT!!
Have a 2013 Silverado that had a safety recall for the passenger air bag to be replaced - They cracked the dash when doing the recall work and WILL NOT replace it!!!!! Said GM would not cover it - the dash was not cracked until they replaced the air bag --Very disappointed with the service!!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Run a CarFax
We had found the perfect truck for us at Enterprise Chevrolet in Enterprise, Alabama. It had everything on it that you could imagine. We contacted the dealership and came to an agreement on price. The sales representative provided us with the Auto Check. It was clean. No accidents. No damage. Serviced regularly. We decided to purchase the truck, had the agent run our credit, we were approved. We set up the next day for delivery of the truck to our home. We decided to run a Carfax report. Come to find out, the truck HAD been wrecked and over $20K’s worth of damage was done. The one owner then sold the truck and Enterprise Chevrolet purchased it and attempted to and are still attempting to sell the truck WITHOUT any damage reported. When we contacted the dealership, the sales rep told us that the Carfax was WRONG, that their report was right. They KNEW they were WRONG! In addition, we were NEVER told that our credit would be ran through more than 5 different banks. As you are probably aware that every time your credit is ran it brings down your credit score. Ours is in the upper 850’s and we were denied by PNC Bank due to fact that we pay off our loans too quickly if you can believe that! Do yourself a HUGH favor and run a Carfax, do your HOMEWORK on vehicle and MAKE SURE you ask how many banks your credit will be ran through.
Run a CarFax
We had found the perfect truck for us at Enterprise Chevrolet in Enterprise, Alabama. It had everything on it that you could imagine. We contacted the dealership and came to an agreement on price. The sales representative provided us with the Auto Check. It was clean. No accidents. No damage. Serviced regularly. We decided to purchase the truck, had the agent run our credit, we were approved. We set up the next day for delivery of the truck to our home. We decided to run a Carfax report. Come to find out, the truck HAD been wrecked and over $20K’s worth of damage was done. The one owner then sold the truck and Enterprise Chevrolet purchased it and attempted to and are still attempting to sell the truck WITHOUT any damage reported. When we contacted the dealership, the sales rep told us that the Carfax was WRONG, that their report was right. They KNEW they were WRONG! In addition, we were NEVER told that our credit would be ran through more than 5 different banks. As you are probably aware that every time your credit is ran it brings down your credit score. Ours is in the upper 850’s and we were denied by PNC Bank due to fact that we pay off our loans too quickly if you can believe that! Do yourself a HUGH favor and run a Carfax, do your HOMEWORK on vehicle and MAKE SURE you ask how many banks your credit will be ran through.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Manager
I liked it was very nice to see all of them cars and the clean car station
Manager
I liked it was very nice to see all of them cars and the clean car station
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase