Bob Howard Buick GMC Hours
Oil, Filter Change
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Went in for a $9.99 oil change asked to change filter than wanted to charge $30 labor just for that. They did take that charge off, but guess they are... just baiting you with the coupon to run up the charges. The girl at the cashier desk was very nice and called the manager because she didn't think the charges were right either!
Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to add...ress your concerns and to earn your business, please contact me at (405) 936-8943. I look forward to speaking with you. Wade Higgins General Manager
We purchased our car here and also purchased the extra warranty took my car in for repairs in late August for the transmission was told they ran a test... on it and nothing was wrong I had 1700 miles left on my warranty I also know that there was something wrong with the transmission they told me to come get my car and now it’s sitting with no warranty and also no transmission the service manager said oh we don’t have any records of that very sad that we buy something that is worth nothing called a warranty we were treated badly and told they are not responsible for this and I say yes they are because I took the car when it still had warranty and they turned me away. And then later find out from the service manager that they never even checked the transmission or I would have been charged for it.
Thank you for bringing this to my attention. I apologize for the inconveniences caused by this oversight. I hope that we will be able to resolve all y...our concerns when you bring in your vehicle. We look forward to having you back. Wade Higgins General Manager Direct (405)936-8943 firstname.lastname@example.org
Excellent service from start to finish. I bought my truck from there as well as have the oil changed there. Everyone was very courteous, kind and caring... in the service department.
Hello, Thank you for your review and kind words. We're pleased with the service you received from our staff. Please come back and see us again!
Great experience overall! Good price, not too much pressure...wanted to sell me a car and worked for it.
Thank you for letting us earn your business!
We were able to get an awesome deal on their last 2017. We made the deal completely by email after taking a very quick test drive earlier in the week.... It was a quick transaction when we went to pick up the vehicle and we are very happy with our vehicle so far.
Thank you Gordy for the kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
Blake Palmer, Service Advisor, has consistently provided me with high quality service and provided me with good advice when explaining any additional work... beyond routine maintenance. I always ask for Blake when I take my car in for any scheduled maintenance or repairs.
Thank you Sam for the kind words! We thank you for your business and look forward to your next visit!
It worked out great for me, because I couldn't get the service where I brought it from so Bob Howard was the one for me.
Sherry, thank you for your kind words for our store! We appreciate your business!
Always a good experience with Bob Howard Buick GMC Service. Missed my David Cahill this time, but he set me up with Blake and he was very nice. Missing... my Larry Palin! What the heck? Didn’t see Tucker either! David, Larry and Tucker always bring upbeat atmosphere to Service Department but Overall good experience
Thank you Niki for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward ...to your next visit!
Excellent service very accommodating nice staff would definitely be back very clean garage and lobby excellent WiFi coffee doughnuts to munch on clean... bathrooms as well
Thank you for being our customer, Machel! We really appreciate your business.
I was very pleased with our service at the service center. The service was very timely and efficient. Car wash was an extra perk that we appreciated!
Thank you Betty for the kind words! We thank you for your business and look forward to your next visit!