Skip to main content

R. J. Burne Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 8:00am–5:00pm 8:00am–4:30pm
Saturday 9:00am–4:00pm Closed
Sunday Closed Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (34 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I have owned many many cars in my lifetime and have never

I have owned many many cars in my lifetime and have never ever had such a great experience as I had here. Professional, knowledgeable, friendly, honest, affordable are just a few words I can say about this dealership. David Wert was our salesman and he’s just the best! Our trade in was amazing getting a fantastic price and quick! Like seriously we traded in and came home with our new car in a couple of hours! We get not only our caddy serviced here but our Chevy truck and they are thorough and honest and fast! A highly recommended place from me! 💯

I have owned many many cars in my lifetime and have never

I have owned many many cars in my lifetime and have never ever had such a great experience as I had here. Professional, knowledgeable, friendly, honest, affordable are just a few words I can say about this dealership. David Wert was our salesman and he’s just the best! Our trade in was amazing getting a fantastic price and quick! Like seriously we traded in and came home with our new car in a couple of hours! We get not only our caddy serviced here but our Chevy truck and they are thorough and honest and fast! A highly recommended place from me! 💯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much for the glowing review, Angela! We are thrilled to hear about your exceptional experience at Burne Cadillac. It's fantastic to know that our team, especially David Wert, provided professional and friendly service. We are delighted that you found our dealership to be knowledgeable, honest, and affordable. We greatly appreciate your recommendation and look forward to welcoming you back for all your vehicle needs. Drive safely! 🌟 #BurneCadillacExcellence The Burne Cadillac Team

Show full review

Fact Not Fiction : Attn. Consmer Reports !

Burne Cadillac has been one of the most professional, helpful, dealerships with TRUE, ACCURATE, RELIABLE Service knowledge that I have ever dealt with . I have even brought cars in for service that I've bought elsewhere to straighten out problems. Saleswise, they are one of the lowest pressure sales dealerships which is a welcome relief from the Slam, Bang, Sales tactics I've encountered elsewhere. I always figured I could never get into a car as nice as a Cadillac because of the cost , but found out it wasn't true !? In fact , a Ceritied Used Cadillac from Burne could put you in a super nice car, with a better warranty than buying something new elsewhere ...!? Reliability is something everyone complains about with GM, Ford, and domestic cars in general .... Basically, not always true ..... GM 2.0 4 cylinder turbos are holding much better than comparable Hyundias .... And The Caddy's don't seem to be having a problem with oil dilution or putting out adequate heat in the winter on short hops like the Honda 1.5 Turbos .....! My 1st Caddy ATS came with a 5 year wrap around warranty from GM ..... It had 9000 mi. I had to save between 8 and 10k .... It needed I major electronic repair ... ( warranty) And one fluid change upgrade..... ( warranty ) So for 6 years I had a great performance car with all the amenities, AWD, basic service .... I'm sorry but that's just a no Brainer.... !!! In sales I worked with Mark .... And we understood what we both wanted and how it would work ... First of all, you have to have realistic expectations.... These are $40k and $50k+ cars, suvs ..... Are you really going to dicker over 3 or $5 hundred bucks... Get real !!! Mark and Brain hunted for the car, found it , and the trade and price was better than what I expected !? So 6 yrs. Later, I'm ready to snoop around again. This time for an SUV ..... XT4's just came off lease and were on the lot.... Call Mark ..... Yeah come down, drive one around..... take it home overnight.....See if the wife likes it ....! No big deal... So I drive new comparable Mazda CX5 , well over 40k when you're done, Rav 4 , looks like and feels like 4 different companies put it together .... well over 40k ..... And a Honda CRV ..... 3k over sticker in our current insane market ....!!! I almost drove home, went to Burne , cars were still there, talked to Mark. Yeah I'll get you the keys.... As soon as I took off , the XT4 was so refined all the way around, not even counting the superior materials inside and out . It was the best performing, outfitted , looking vehicle for 40k !!! 20k..... miles is nothing for a 19, and if anything serious was going to show up, it normally would have been recorded in the Service Record.... and there was Nothing . Took it home.... got wife seal of approval.... Numbers were good .... Done ! One final point inside the sales floor. The sales people actually work together... ! And not just to be Nice .... I spent time talking to Pete, Joey and Ed from Service, and Billy . All gave honest, valuable info on the XT4. True assessments of the engine, transmission, handling, etc...and in general they ALL sold the car ! Which is pretty much the way it SHOULD BE ! Bottom line ..... It's a VERY Professional Dealership ... If you're reading this review , check it out, even for a different brand car on the lot .... Their Service is Spot On .... I don't care what you bring in .....! ( Although they would not love a heater core replacement in a Land Rover !!! 😉 )

Fact Not Fiction : Attn. Consmer Reports !

Burne Cadillac has been one of the most professional, helpful, dealerships with TRUE, ACCURATE, RELIABLE Service knowledge that I have ever dealt with . I have even brought cars in for service that I've bought elsewhere to straighten out problems. Saleswise, they are one of the lowest pressure sales dealerships which is a welcome relief from the Slam, Bang, Sales tactics I've encountered elsewhere. I always figured I could never get into a car as nice as a Cadillac because of the cost , but found out it wasn't true !? In fact , a Ceritied Used Cadillac from Burne could put you in a super nice car, with a better warranty than buying something new elsewhere ...!? Reliability is something everyone complains about with GM, Ford, and domestic cars in general .... Basically, not always true ..... GM 2.0 4 cylinder turbos are holding much better than comparable Hyundias .... And The Caddy's don't seem to be having a problem with oil dilution or putting out adequate heat in the winter on short hops like the Honda 1.5 Turbos .....! My 1st Caddy ATS came with a 5 year wrap around warranty from GM ..... It had 9000 mi. I had to save between 8 and 10k .... It needed I major electronic repair ... ( warranty) And one fluid change upgrade..... ( warranty ) So for 6 years I had a great performance car with all the amenities, AWD, basic service .... I'm sorry but that's just a no Brainer.... !!! In sales I worked with Mark .... And we understood what we both wanted and how it would work ... First of all, you have to have realistic expectations.... These are $40k and $50k+ cars, suvs ..... Are you really going to dicker over 3 or $5 hundred bucks... Get real !!! Mark and Brain hunted for the car, found it , and the trade and price was better than what I expected !? So 6 yrs. Later, I'm ready to snoop around again. This time for an SUV ..... XT4's just came off lease and were on the lot.... Call Mark ..... Yeah come down, drive one around..... take it home overnight.....See if the wife likes it ....! No big deal... So I drive new comparable Mazda CX5 , well over 40k when you're done, Rav 4 , looks like and feels like 4 different companies put it together .... well over 40k ..... And a Honda CRV ..... 3k over sticker in our current insane market ....!!! I almost drove home, went to Burne , cars were still there, talked to Mark. Yeah I'll get you the keys.... As soon as I took off , the XT4 was so refined all the way around, not even counting the superior materials inside and out . It was the best performing, outfitted , looking vehicle for 40k !!! 20k..... miles is nothing for a 19, and if anything serious was going to show up, it normally would have been recorded in the Service Record.... and there was Nothing . Took it home.... got wife seal of approval.... Numbers were good .... Done ! One final point inside the sales floor. The sales people actually work together... ! And not just to be Nice .... I spent time talking to Pete, Joey and Ed from Service, and Billy . All gave honest, valuable info on the XT4. True assessments of the engine, transmission, handling, etc...and in general they ALL sold the car ! Which is pretty much the way it SHOULD BE ! Bottom line ..... It's a VERY Professional Dealership ... If you're reading this review , check it out, even for a different brand car on the lot .... Their Service is Spot On .... I don't care what you bring in .....! ( Although they would not love a heater core replacement in a Land Rover !!! 😉 )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. The Burne Cadillac Team

Show full review

Great experience True professional dealership!!!

Stopped in met with Peter Mooney told him I wanted to make this quick because of time. We explain to Peter we would like a SRX and we’re going to buy it if he made the right deal. Peter was professional give us the keys while he looked at our trade. We went for a ride came back and he was ready to go to work. Peter brought RJ in and they made it happen! The team made it clear they wanted to sell a car and gain a new customer which they did. I know my next car I will be going here before anywhere else. The dealership has all the special little details That’s separate them from the rest.

Great experience True professional dealership!!!

Stopped in met with Peter Mooney told him I wanted to make this quick because of time. We explain to Peter we would like a SRX and we’re going to buy it if he made the right deal. Peter was professional give us the keys while he looked at our trade. We went for a ride came back and he was ready to go to work. Peter brought RJ in and they made it happen! The team made it clear they wanted to sell a car and gain a new customer which they did. I know my next car I will be going here before anywhere else. The dealership has all the special little details That’s separate them from the rest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Cadillac SRX purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Best, The Burne Cadillac Team

Show full review

Buyer Beware

Approximately 2 years ago I stopped into Burne Cadillac looking to buy an SUV. After test driving one I liked the sales person and the person evaluating trade ins took my vehicle for a test drive. Upon returning I found out they went through my glove box and got all the information about my vehicle to include where i had it financed. When I confronted them about this they pretty much gave a lame excuse as to how they got it. At that point i left and contacted GM regarding this. They had a manager from Burne contact me regarding this. They offered to take care of me, and that was a quote. Well that was 2 years ago and never heard from them. I would suggest anyone going to that dealership lock there glove box and keep the key for it or make sure you go with them on any test drives. My biggest concern is they got my personally identifiable information without me making a purchase.

Buyer Beware

Approximately 2 years ago I stopped into Burne Cadillac looking to buy an SUV. After test driving one I liked the sales person and the person evaluating trade ins took my vehicle for a test drive. Upon returning I found out they went through my glove box and got all the information about my vehicle to include where i had it financed. When I confronted them about this they pretty much gave a lame excuse as to how they got it. At that point i left and contacted GM regarding this. They had a manager from Burne contact me regarding this. They offered to take care of me, and that was a quote. Well that was 2 years ago and never heard from them. I would suggest anyone going to that dealership lock there glove box and keep the key for it or make sure you go with them on any test drives. My biggest concern is they got my personally identifiable information without me making a purchase.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Our team has received this review and it's been acknowledged.

Show full review

2011 Tahoe

They never even got back to me ! Guess they were too busy !

2011 Tahoe

They never even got back to me ! Guess they were too busy !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

great service

quick service very prompt no problems great dealership very friendly and courteous If you are not buying your cars here, you should check it out.

great service

quick service very prompt no problems great dealership very friendly and courteous If you are not buying your cars here, you should check it out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Their Great !

Communicate great , fast service ! Suggestion :There should be a word limit on this ! All I wanted to type was perfect as it summed up my experience. Extra words where not needed !

Their Great !

Communicate great , fast service ! Suggestion :There should be a word limit on this ! All I wanted to type was perfect as it summed up my experience. Extra words where not needed !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great Sevice

Always accommodating, never any issues with dealership. I can count on Burne Cadillac to work with me and my crazy schedule to take care of my prize possession

Great Sevice

Always accommodating, never any issues with dealership. I can count on Burne Cadillac to work with me and my crazy schedule to take care of my prize possession

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Friendly knowledgeable sale and service

i work a continuing changing schedule, i have been accommodated on more that one occasion. From oil change to when i hit a deer. its been fast dependable service.

Friendly knowledgeable sale and service

i work a continuing changing schedule, i have been accommodated on more that one occasion. From oil change to when i hit a deer. its been fast dependable service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Great Cadillac Dealership

Great buying experience with Bobby Gabello and RJ Burne. Nice Service personnel and waiting lounge. Will be back to purchase in the future.

Great Cadillac Dealership

Great buying experience with Bobby Gabello and RJ Burne. Nice Service personnel and waiting lounge. Will be back to purchase in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 34 reviews