R. J. Burne Cadillac

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
32 lifetime reviews.
  • 5.0 out of 5
    December 7, 2020

    Stopped in met with Peter Mooney told him I wanted to make this quick because of time. We explain to Peter we would like a SRX and we’re going to buy it... if he made the right deal. Peter was professional give us the keys while he looked at our trade. We went for a ride came back and he was ready to go to work. Peter brought RJ in and they made it happen! The team made it clear they wanted to sell a car and gain a new customer which they did. I know my next car I will be going here before anywhere else. The dealership has all the special little details That’s separate them from the rest.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your Cadillac SRX purchase incredibly easy and quick.... We look forward to working with you or anyone you might send our way in the future. Best, The Burne Cadillac Team

  • 1.0 out of 5
    January 16, 2018

    Approximately 2 years ago I stopped into Burne Cadillac looking to buy an SUV. After test driving one I liked the sales person and the person evaluating... trade ins took my vehicle for a test drive. Upon returning I found out they went through my glove box and got all the information about my vehicle to include where i had it financed. When I confronted them about this they pretty much gave a lame excuse as to how they got it. At that point i left and contacted GM regarding this. They had a manager from Burne contact me regarding this. They offered to take care of me, and that was a quote. Well that was 2 years ago and never heard from them. I would suggest anyone going to that dealership lock there glove box and keep the key for it or make sure you go with them on any test drives. My biggest concern is they got my personally identifiable information without me making a purchase.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Our team has received this review and it's been acknowledged.

  • 1.0 out of 5
    December 4, 2017

    They never even got back to me ! Guess they were too busy !

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2017

    quick service very prompt no problems great dealership very friendly and courteous If you are not buying your cars here, you should check it out.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2017

    Always accommodating, never any issues with dealership. I can count on Burne Cadillac to work with me and my crazy schedule to take care of my prize possession

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2017

    Great buying experience with Bobby Gabello and RJ Burne. Nice Service personnel and waiting lounge. Will be back to purchase in the future.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2017

    i work a continuing changing schedule, i have been accommodated on more that one occasion. From oil change to when i hit a deer. its been fast dependable... service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2017

    Communicate great , fast service ! Suggestion :There should be a word limit on this ! All I wanted to type was perfect as it summed up my experience.... Extra words where not needed !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2017

    Joey the service writer and Service manager are true professionals they went above and beyond to make my visit a pleasure

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 5, 2017

    Friendly dealership. Keeps you informed. Work done in a timely fashion. Waiting area is clean and comfortable. Coffee and water is available

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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