Approximately 2 years ago I stopped into Burne Cadillac looking to buy an SUV. After test driving one I liked the sales person and the person evaluating... trade ins took my vehicle for a test drive. Upon returning I found out they went through my glove box and got all the information about my vehicle to include where i had it financed. When I confronted them about this they pretty much gave a lame excuse as to how they got it. At that point i left and contacted GM regarding this. They had a manager from Burne contact me regarding this. They offered to take care of me, and that was a quote. Well that was 2 years ago and never heard from them. I would suggest anyone going to that dealership lock there glove box and keep the key for it or make sure you go with them on any test drives. My biggest concern is they got my personally identifiable information without me making a purchase.
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They never even got back to me ! Guess they were too busy !
quick service very prompt no problems great dealership very friendly and courteous If you are not buying your cars here, you should check it out.
Always accommodating, never any issues with dealership. I can count on Burne Cadillac to work with me and my crazy schedule to take care of my prize possession
Great buying experience with Bobby Gabello and RJ Burne. Nice Service personnel and waiting lounge. Will be back to purchase in the future.
i work a continuing changing schedule, i have been accommodated on more that one occasion. From oil change to when i hit a deer. its been fast dependable... service.
Communicate great , fast service ! Suggestion :There should be a word limit on this ! All I wanted to type was perfect as it summed up my experience.... Extra words where not needed !
Joey the service writer and Service manager are true professionals they went above and beyond to make my visit a pleasure
Friendly dealership. Keeps you informed. Work done in a timely fashion. Waiting area is clean and comfortable. Coffee and water is available
I feel very welcomed at your dealership. The service department ladies are fabulous, they get me in quick and have it dropped off at my office when it... is finished. First class operation!