Burke Motor Group

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
534 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 18, 2020

    Had an awesome purchase experience! Chris Paprzycki (sales) and Jeremy Webb were an absolute pleasure to work with. No stress. No worries. We anticipate... having a long term relationship!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much, Keith! We look forward to serving you in the future. Welcome to the Burke Family!

  • 5.0 out of 5
    May 12, 2020

    Excellent process during challenging times. Picked out a car online. Priced to move. Arrived with car waiting and ready to go. Great price and deal. Highly... recommended dealer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much, Brian! Our #1 priority during these challenging times is to get you into the car you love at a price you love, all while keeping yo...u safe. Welcome to the Burke Family!

  • April 4, 2017

    I have purchased several vehicles from Burke Motor Group since 1977. The Burke Motor Group is a very customer oriented dealership. Overall, their friendly... staff makes purchasing and/or leasing a vehicle a very easy process and pleasant experience. Their staff is very professional and knowledgeable. The repair/service facilities and staff is prepared to respond to their customer questions and needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 4, 2020

    What can I say? But Awesome! My recent experience in purchasing a car with Burke Motor Group and Chris Paprzycki was one of the most professional and... comfortable that I have had. I never felt any pressure. They listened to me when we were having discussions about my trade in. There was no run around about pricing. Everything was up front and honest. I purchased my car on the last day you could come into the dealership to buy, due to Covid 19. They did everything they could do to make me feel safe and comfortable with the situation at hand. Chris was just the best. I recommend to anyone who is looking when it is safe to do so again to go to Burke Motors.

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you for your kind words, Meg! We are happy to hear that you had a great car-buying experience at Burke, and most importantly, that you felt safe... and comfortable during these uncertain times. We are excited to have you as part of the Burke Family!

  • 5.0 out of 5
    April 27, 2020

    Outstanding people who went out of their way to locate and deliver the vehicle, quickly and at an exceptional price. I was amazed how easy it was to drive... away.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Matt! We greatly appreciate your kind words and your business, and are happy to welcome you into the Burke Family!

  • 5.0 out of 5
    April 12, 2020

    We had been looking for a Jeep for some time. We purchased a Jeep in these crazy, unsettling times. We were able to test drive the Jeep using social distancing,... discussions over the phone and finally signed paperwork electronically. The dealership made this am easy process in a difficult time, delivering our Jeep and taking our trade.This is our fifth vehicle through Burke.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Barbara, thank you so much for this great review and being a loyal Burke customer. We greatly appreciate your business during these challenging times,... and are glad we could provide a contact-free experience to get to you into a new car. Stay safe!

  • 5.0 out of 5
    March 20, 2020

    I will like to thank Jeidy Serrano for helping me have the suv i was looking for. Excellent services. Is my second car with the dealer

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Damaris! We are happy to have you as part of the Burke Family. Enjoy your new SUV!

  • 3.0 out of 5
    March 10, 2020

    Our family has over the years purchased five vehicles of various makes from Burke always dealing with Al Harris as our salesman. Unfortunately, this... last experience was not on par with our previous dealings. After arriving at the dealership for what my wife and I thought was the appointment time we had set up the previous week with Mr. Harris, we waited for at least 30 minutes for his arrival. After an uncomfortable discussion regarding the “misunderstanding “ of the scheduled meeting that left my wife and I feeling that we were being blamed for the problem, we were able settle in to discussion focusing on the purchase of a new vehicle to replace our lease car. From this point on Al was very helpful and was professionally able to find a new Buick that matched our needs including the acquisition and installation of a trailer hitch package.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We would first like to thank you for being loyal customers of Burke Motor Group! We are sorry to hear that there was some confusion with your appointm...ent time, but we are glad that Al was able to assist you in the purchase of your new Buick. We hope you understand that we are only human and miscommunication happens, as we look forward to serving you again in the future!

  • 5.0 out of 5
    March 10, 2020

    Flew from Michigan and drove back home after purchasing a 2020 Outback from Burke. Both Jeremy and David went above and beyond to work with me and answered... all my questions. Also followed up to make sure I made it home safely. At the end of the day, no regrets what so ever, would do it again. This is my 3rd Subaru and I've dealt with many Subaru dealerships, and non of them even come close to Burke Subaru's customer satisfaction. Thanks again Jeremy and David for everything. Raj

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Raj, thank you so much for your positive comments about Burke Subaru! Please let us know if you have any additional questions about services you re...ceived and thank you again for choosing Burke Subaru!

  • 5.0 out of 5
    March 2, 2020

    Walked in to buy a Lincoln MKC. Coleman Cooper was my salesman, greeted me with a smile. In less than 2 hours, the deal was closed, and I had my beautiful... car in hand. Highly recommended salesman.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Thank you for this awesome review! We are glad to hear that Coleman was able to get you into your new Lincoln MKC in a timely fashion. Welcome to the ...Burke Family!

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