Reviews
Jeremy Mgr Subaru told me never contact them bc I didn't buy their car. Very nasty
Jeremy Mgr Subaru told me never contact them bc I didn't buy their car. Very nasty
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us regarding your recent vehicle purchase. First and foremost, I want to sincerely apologize that your experience fell short of the world-class service we strive to provide. Our goal is always a seamless, completely satisfying transition into your new vehicle, and it is clear we did not hit that mark for you. We take your comments seriously, and by no means does this mean the situation couldn't have been handled better on our end. We are absolutely using this as a learning opportunity for our team. That being said, I do want to gently provide a bit more context regarding the complexity of your deal, as there was more to the story than a standard transaction. To secure the exact vehicle you wanted, we had to coordinate a dealer trade. Per the terms we mutually agreed upon, this required us to trade away a highly popular, fast-moving model from our own inventory to convince the other dealership to release your vehicle. We made that sacrifice willingly because we were fully committed to getting you the exact car you had your heart set on. We truly value your business and your feedback. If there is anything further we can do to improve your experience moving forward, or if you would like to discuss this over the phone, please do not hesitate to reach out to me directly. Warm regards, Matthew Slobodjian General Sales Manager Burke Motor Group [email protected] 609-972-3875
Burke had a good selection of trucks on there lot. I called and spoke to Scott who was my salesman. We went over all the question I needed answer on. Scott was informative on the truck i was looking at. We talked numbers where I needed to be and he made it happen. I'm still trying to get use to with todays technology. I think there's to much unnecessary gadgets to learn, but that's me. Overall I'm satisfied with Burke and Scott for a beautiful GMC truck.
Burke had a good selection of trucks on there lot. I called and spoke to Scott who was my salesman. We went over all the question I needed answer on. Scott was informative on the truck i was looking at. We talked numbers where I needed to be and he made it happen. I'm still trying to get use to with todays technology. I think there's to much unnecessary gadgets to learn, but that's me. Overall I'm satisfied with Burke and Scott for a beautiful GMC truck.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Not accredited with BBB BETTER BUSINESS BUREAU Huge service issue , so far unresolved! Waiting for an apology.
Not accredited with BBB BETTER BUSINESS BUREAU Huge service issue , so far unresolved! Waiting for an apology.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Bought a car in March. They messed up the Title. Just have to keep getting paper tags. Called owner and never got a response. Sad service.
Bought a car in March. They messed up the Title. Just have to keep getting paper tags. Called owner and never got a response. Sad service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Made appointment on line , when arrived rep told me they have no record of appointment. When I told him it was done online, response was oh yeah we done get those appointments. My daughter had same issue at Burke with appointment almost a year ago. I?m just glad in need oil Change and it could be done. Why do you have a system that doesn?t work.
Made appointment on line , when arrived rep told me they have no record of appointment. When I told him it was done online, response was oh yeah we done get those appointments. My daughter had same issue at Burke with appointment almost a year ago. I?m just glad in need oil Change and it could be done. Why do you have a system that doesn?t work.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I recently purchased a used 2022 Buick Encore GX from Burke. My salesperson was Merve Camps. I have never had such a great experience with a car salesperson. Her no aggressive approach was the most helpful and welcoming response I have ever had at a dealership. I would recommend this dealer to anyone looking to buy a car.
I recently purchased a used 2022 Buick Encore GX from Burke. My salesperson was Merve Camps. I have never had such a great experience with a car salesperson. Her no aggressive approach was the most helpful and welcoming response I have ever had at a dealership. I would recommend this dealer to anyone looking to buy a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
When you purchase a new car, every nightmare story about such an event is told to you by family, friends and people you work with, leaving you with a cautious pessimism. When we arrived at Burke Motor Group to purchase a premium Outback Subaru, we met Collin Sporl. As a sales consultant, he immediately puts you at ease, no hard sell, great knowledge about Subaru and his role in the process. His knowledge, demeanor and an offer of service after the sale is unique and very appreciated. He realizes the cost of a purchase to an average consumer and treats you as a very important person. I give the highest recommendation to the Burke Motor Group and especially Collin for a great car, great price, all backed up by a person who makes it a pleasurable experience.
When you purchase a new car, every nightmare story about such an event is told to you by family, friends and people you work with, leaving you with a cautious pessimism. When we arrived at Burke Motor Group to purchase a premium Outback Subaru, we met Collin Sporl. As a sales consultant, he immediately puts you at ease, no hard sell, great knowledge about Subaru and his role in the process. His knowledge, demeanor and an offer of service after the sale is unique and very appreciated. He realizes the cost of a purchase to an average consumer and treats you as a very important person. I give the highest recommendation to the Burke Motor Group and especially Collin for a great car, great price, all backed up by a person who makes it a pleasurable experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a good experience working with Colin Sporl at Burke Motor Group. We looked at a few different cars and found one that met our size and budget needs. Colin was very helpful in making suggestions to us.
It was a good experience working with Colin Sporl at Burke Motor Group. We looked at a few different cars and found one that met our size and budget needs. Colin was very helpful in making suggestions to us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I need it service of my Chevy vehicle and I was very pleased with the service I received at Burk?s Chevy in Middle Township. Very courteous and helpful staff
I need it service of my Chevy vehicle and I was very pleased with the service I received at Burk?s Chevy in Middle Township. Very courteous and helpful staff
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quick and easy process. Collin was great to work with and made the 7 hour drive to buy our next family vehicle totally worth it!
Quick and easy process. Collin was great to work with and made the 7 hour drive to buy our next family vehicle totally worth it!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase