Eynon Buick GMC

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
10 lifetime reviews.
  • 1.0 out of 5
    November 4, 2019

    I’m very dissatisfied I purchased a used car at this establishment I was not informed of the rotted out exhaust system nor of the rotten tires that I had... to replace!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 6, 2019

    Very easy process..had the EXACT vehicle I wanted. Worked with me to get the financing I wanted..perfect deal...had truck all prepped and ready to go when... I got there

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2018

    Called before my visit to receive some information regarding their hours and selection and the staff was very helpful. The salamesman who helped me when... I arrived was very informative and did not pressure me at all! I recommend this place to people in the 570 area

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 27, 2018

    Troy at Eynon Buick GMC responded very quickly to my phone call requesting information about their availability and selection. When I visited the lot,... he was very helpful and accommodating. Wouldn't hesitate to purchase a car here.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 20, 2018

    Due to my work schedule I couldn't get my car in for an oil change sooner & I had to do so in a hurry before I went out of town for Father's Day. The... staff and repairmen here are really nice and it's clear they prioritize customer service! Helped me get the change in a flash and I will be going here in the future!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2018

    Something I have noticed when going to other dealerships (especially those with used cars) is that they never feel truly new. That is not the case here.... Never felt pressured to buy a car and the service was professional and prompt. Got a great price & it drives and feels brand new. Love my new GMC!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2018

    Finally saved enough money to purchase my first car and decided to to browse here off the recommendation of a friend and I have to say I was very pleased... with my visit. Very friendly staff that was very helpful and understanding of my situation and were more than happy to assist me as I looked around. Answered all my questions and then some! Definitely recommend this as the first stop of your car search.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 13, 2015

    This morning, our car ran over a truck tire on the Scranton Carbondale Hwy, not far from Eynon Buick GMC. this was an emergency, and our car limped into... their facility with the rear bumper dragging onto the road. Even though we do not own a Buick, they were willing and able to help us out. And we needed all the help we could get! I guess we were a little in shock and didn't think about taking pictures of the damage before they removed the bumper; but they kindly suggested it. So we now have pictures. Then, they removed the bumper, as requested, and carefully wrapped it in a carboard box so as not to dirty the carpet in our hatchback. They also inspected our car and found other damage that they noted so that we could report it to our insurance company. Their service was prompt and professional, their waiting room was clean and inviting, and we highly recommend them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    December 16, 2013

    well, it's bee several months since I wrote the above review, still no problems with my rendezvous. This just goes to show how distrustful Eynon Buick... was in my particular case. The electrical problem listed in the first review was initially estimated to be around 6 or 7 hundred dollars and with research on line I found my vehicle has a common condition with the ABS and Trac Control system that a $30 wiring harness can fix. Again, the dealership should have know that but still estimated what they did. Again, don't trust them to fix your trashcans.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    September 17, 2013

    I have waited two weeks to write this review just to be sure everything I wanted to say would prove to be true in as far as how my vehicle performed. I... took my 2002 Buick Rendezvous to them with a list of things that were not performing correctly, and they included electrical problems, a severe engine miss that started out a minor and turned into a severe problem two days before I took it in. I also told them I had replaced all ignition wires with the exception of one. That ignition wire was on cylinder #1 and I could not get to it. I left the new wire along with a note explaining what ever work they did to please install the new wire. I also told them if possible to look into the fuel gauge, it was not reading correctly. The morning they pulled it into the garage I received a call informing me that the engine had a leaking cylinder head on the #1 cylinder and that was why the engine was missing and running so poorly. To repair or replace the engine would cost around $3000.00 regardless of the method of repair I chose. To their credit they advised men not to put any more money into it as it did have over 150k miles on it. I was also told that even if I put stop leak into the coolant system the problem with the head gasket would persist and the engine would become non repairable. I told them I had not had to replace any coolant fluids so I could not understand how they could state I had a “BLOWN HEAD GASKET”. I told them to stop working in the car and I would pay the inspection fees and come pick it up. I took rather I drove the car to a friend of a friend who does a little work in his home shop. Upon arriving, he put the vehicle on the rack and told me it was not leaking any fluids. I asked him to continue to go over the things I had asked Eynon Buick to look at and he agreed. He ran the vehicle for another 2 hours on his rack and still no leak. He dropped the vehicle down, did the proper way of looking at the spark plug wires by tilting the engine forward and found the ignition wire on cylinder #1 was burned completely through. He pulled the plug; it too was fouled due to the faulty wire so he cleaned it and put it back into the engine. When he restarted the engine he stated it purred like a kitten. He also checked and fixed the faulty electrical problem. Total bill, $100.00, not the $3000.00 quoted by Eynon. No stop leak was placed into the coolant system and I haven’t had to add any coolant to date. Two weeks later my vehicle STILL RUNS GREAT and I saved $2900.00. I hope Eynon figures out who I am and calls me when they see this review. It will be FUN talking to them.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    We have looked to see who you are so we may talk to you as you asked. Our service has built this dealership and we would love to correct any problem y...ou have with our service. We cannot find a town called Lake Ariwel in this state. We would hope you are not making this story up because we are sure if you were honest and did have a problem you would know its Lake Ariel if you really live there. Even then we still can not locate any such problems. Hope your car is running well and good luck with it in the future.