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Circle Buick GMC

(178 reviews)
Visit Circle Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:30pm 8:00am–3:00pm
Sunday Closed Closed

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New (219) 227-3797 (219) 227-3797
Used (219) 227-3792 (219) 227-3792
Service (219) 227-3838 (219) 227-3838

Inventory

See all 165 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2015.
Circle Buick GMC is a high-volume national dealer known for its strong commitment to world-class customer service and an outstanding selection of new and pre-owned cars, trucks, and SUVs.
Providing The Future of Value Since 1981

Service center

Phone number (219) 227-3838

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Circle Buick GMC from DealerRater.

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I would like to thank Kathy and her team at Circle Buick GMC for making my vehicle purchase a great experience. At first, the process was becoming a little discouraging, but Kathy remained patient, positive, and professional throughout the entire experience. She took the time to answer all of my questions, kept me informed every step of the way, and made sure I felt comfortable with the process. Thanks to Kathy and James dedication and excellent customer service, I was able to drive away in the vehicle I wanted, a brand new 2026 GMC Terrain! Her knowledge, honesty, and positive energy truly made a difference. I was originally referred to Kathy at Circle Buick GMC, and after my experience, I will absolutely be recommending her to anyone looking for a vehicle. Thank you again, Kathy and the entire team, for helping make this happen!

I would like to thank Kathy and her team at Circle Buick GMC for making my vehicle purchase a great experience. At first, the process was becoming a little discouraging, but Kathy remained patient, positive, and professional throughout the entire experience. She took the time to answer all of my questions, kept me informed every step of the way, and made sure I felt comfortable with the process. Thanks to Kathy and James dedication and excellent customer service, I was able to drive away in the vehicle I wanted, a brand new 2026 GMC Terrain! Her knowledge, honesty, and positive energy truly made a difference. I was originally referred to Kathy at Circle Buick GMC, and after my experience, I will absolutely be recommending her to anyone looking for a vehicle. Thank you again, Kathy and the entire team, for helping make this happen!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with Kathy and James during your purchase of the new 2026 GMC Terrain. We are delighted that Kathy’s patience and positive energy made the process comfortable and that you will recommend our team. Congratulations on your Terrain and enjoy every drive.

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Dealt with Bryan and he helped me get the perfect truck! He did not pressure me and walked me through everything and even walked me through how to use all of the features on my new truck! Go see my guy Bryan and you won’t be disappointed!

Dealt with Bryan and he helped me get the perfect truck! He did not pressure me and walked me through everything and even walked me through how to use all of the features on my new truck! Go see my guy Bryan and you won’t be disappointed!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the fantastic review, Sean! We're delighted to hear that Bryan helped you find the perfect truck and made the entire process comfortable and pressure-free. It's great to know he took the time to walk you through all the features so you could drive away feeling confident in your new vehicle. We appreciate you recommending Circle Buick GMC and hope you enjoy your new truck for many miles to come! Regards, The Circle Buick GMC Team

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Elizabeth did an outstanding job making my experience painless. I even called with a question and she took care of my issue right away. I would definitely go back

Elizabeth did an outstanding job making my experience painless. I even called with a question and she took care of my issue right away. I would definitely go back

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful feedback, Greg! We're happy to hear that Elizabeth provided you with such a seamless experience at Circle Buick GMC. It's always our goal to assist our customers promptly and effectively. We look forward to welcoming you back soon! Regards, The Circle Buick GMC Team

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Fast getting back to me and no xx even with finance was waiting for the gotcha that never came thanks Kathy

Fast getting back to me and no xx even with finance was waiting for the gotcha that never came thanks Kathy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Roland! We’re glad to hear that you had a smooth experience with Kathy and had no surprises at Circle Buick GMC. Our team appreciates your feedback and looks forward to assisting you again in the future! Regards, The Circle Buick GMC Team

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If you wanna great deal and a friendly sales staff Circle Buick GMC is your dealership!!! I spoke with a lady on the phone who answered all my questions before I came into the store. Once I arrived the vehicle was already parked outside the showroom all cleaned up and ready for me to test drive. After the test drive we went over numbers, which were the same numbers that we discussed over the phone, couldn’t be happier with my decision to go to Circle Buick GMC for my new car!!!

If you wanna great deal and a friendly sales staff Circle Buick GMC is your dealership!!! I spoke with a lady on the phone who answered all my questions before I came into the store. Once I arrived the vehicle was already parked outside the showroom all cleaned up and ready for me to test drive. After the test drive we went over numbers, which were the same numbers that we discussed over the phone, couldn’t be happier with my decision to go to Circle Buick GMC for my new car!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Melissa! We’re happy to hear that you had such a positive experience at Circle Buick GMC. It’s great to know that our team was able to answer all your questions and have your vehicle ready for you. We appreciate your business and look forward to seeing you again for your next car purchase! Enjoy your new vehicle! Regards, The Circle Buick GMC Team

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Finance dept and sales dept were great to work with. I love my new Sierra I just leased from them. 5 Stars for both depts!!!

Finance dept and sales dept were great to work with. I love my new Sierra I just leased from them. 5 Stars for both depts!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Delighted to receive such a positive review, Tim! We're pleased to hear that you had a great experience with both our finance and sales departments at Circle Buick GMC. Enjoy your new GMC Sierra, and we look forward to serving you again in the future! Regards, The Circle Buick GMC Team

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Haven't purchased a vehicle yet but the customer service was very good. Not pushy just informative and welcoming

Haven't purchased a vehicle yet but the customer service was very good. Not pushy just informative and welcoming

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your kind words, Evan! We’re glad to hear that you had a positive experience with our customer service at Circle Buick GMC. We strive to provide a welcoming and informative environment for all our customers. When you’re ready to explore your vehicle options, we look forward to assisting you further. Please feel free to reach out anytime! Regards, The Circle Buick GMC Team

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I would recommend client manager/sales person Bryan Druktenis. He is very professional and friendly. He did not pressure me. Lol. Once l purchased my vehicle(s) he was very helpful in showing me how to set up my features and answered any questions l had when l called. Bryan was my sales person for my Acadia that l traded in for the Yukon.

I would recommend client manager/sales person Bryan Druktenis. He is very professional and friendly. He did not pressure me. Lol. Once l purchased my vehicle(s) he was very helpful in showing me how to set up my features and answered any questions l had when l called. Bryan was my sales person for my Acadia that l traded in for the Yukon.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Deborah! We're thrilled to hear about your positive experience with Bryan at Circle Buick GMC. It's great to know that he provided professional and friendly service while helping you with your GMC Acadia and GMC Yukon. We appreciate your recommendation and look forward to assisting you again in the future! Regards, The Circle Buick GMC Team

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Highland circle gmc needs to go out of business. I have been a patron since 2015. No issues until the last few years. There service has declines significantly. They are just another money grab. If you value your money and your vehicle STAY AWAY. They wait until the last minute to tell you your brakes need to be repaired. That 4 point inspection is a JOKE. So then you also need rotors. I’ve got this done multiples times. The last time I noticed a burning smell and a scrubbing and whistling noise obviously not safe to drive my family around in. I take it there they do a “test drive” and tell me nothing is wrong. After I paid over 400$ for brake and rotor repair on just the back brakes. Please save your money and stay away from them. I am a hard working woman that has been scammed by this business. Ps I bought my car from here twice and never go anywhere else for repairs until now. I’m done. Heres your warning folks.

Highland circle gmc needs to go out of business. I have been a patron since 2015. No issues until the last few years. There service has declines significantly. They are just another money grab. If you value your money and your vehicle STAY AWAY. They wait until the last minute to tell you your brakes need to be repaired. That 4 point inspection is a JOKE. So then you also need rotors. I’ve got this done multiples times. The last time I noticed a burning smell and a scrubbing and whistling noise obviously not safe to drive my family around in. I take it there they do a “test drive” and tell me nothing is wrong. After I paid over 400$ for brake and rotor repair on just the back brakes. Please save your money and stay away from them. I am a hard working woman that has been scammed by this business. Ps I bought my car from here twice and never go anywhere else for repairs until now. I’m done. Heres your warning folks.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with us, Christina. We understand your concerns about the service you received at Circle Buick GMC, and we appreciate your feedback. It's important to us that every customer feels confident in their vehicle's safety and repairs. We encourage you to reach out directly so we can address the issues you've mentioned. Your satisfaction is important, and we want to ensure we meet your expectations moving forward. Thank you for being a loyal customer, and we hope to regain your trust. Regards, The Circle Buick GMC Team

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Purchased a 2015 Buick encore check engine light came on the same day supposedly they fixed it the light is back on they won’t cancel the deal of it offer any other vehicle poor salesman vehicle won’t pass emissions sold me lemon

Purchased a 2015 Buick encore check engine light came on the same day supposedly they fixed it the light is back on they won’t cancel the deal of it offer any other vehicle poor salesman vehicle won’t pass emissions sold me lemon

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We understand that you are frustrated about the situation with your 2015 Buick Encore, especially regarding the check engine light and emissions concerns. It's important to us to ensure our customers are satisfied, so we encourage you to reach out to Circle Buick GMC directly so we can address these issues more effectively. Your feedback is appreciated, and we are here to help. Regards, The Circle Buick GMC Team

Consumer response

Dealer isnt cooperating

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