Reynolds Subaru

The service department was awesome. I came in with an 05 Legacy GT Limited, with the intention of restoring it. The Master Tech worked through the entire quote with us, and gave us reallt great insight. We ended up having the service department work on all major service items for the car. Overall, great experience. The body shop, was the opposite experience. They were unprofessional, and didn't want the job in the first place. I would have spent 17 grand at this dealership, but they only got 8, because the body shop was unwilling to even sit down to discuss a way to work it for both parties. DO NOT take your car here for anything other than general repair, as the service department is phenomenal. If you need any body work done, I suggest finding real professionals instead.

I hav e nothing but good things to say about this dealership. I had an easy, enjoyable experience. See Chris!

The dealer has taken more than twice the time we were told to give us any money for the vehicle we sold them. The salesman has misrepresented his conversations with us and the discussion with the owner was the most condescending experience imaginable. The only person we dealt with there that had integrity is Tracy. Recommend taking your business anywhere else. We will.

I planned to by my 3rd Suburu in 2023. I could have gone to a dealership closer to home. I chose Reynolds Suburu because the I received not only answers and to my questions but background information on the possibility of buying a Crosstrek hybrid. The representative was forthcoming, pleasant, knowledgeable, and helpful. I ordered a new Crosstrek. My representative kept me apprised on the status of my order until it arrived. While I was picking up my new Crosstrek, I met the entire Reynolds team. What an amazing experience. I was given a great orientation of all the car's features. The financing representative was freiendly and efficient. I wanted to hug the entire staff by the time I drove off. I will steer all my friends and family to this wonderful dealership.

They are a really reputable dealer and just all around good people i would recommend them to friends and family looking for a vehicle they will treat you right

I got into a car accident and was stranded in Albemarle County (I live in Virginia Beach), I found the car of my dreams for an amazing price online. When I got there we realized that I had 5 different address on 5 different forms of ID. There was quite a few hoops I had to jump through to buy my car, including becoming an official VA resident (I'm originally from Ohio). The manager, Tracy, was absolutely amazing through it all making sure I had the easiest experience possible. The salesman, Chris, was also extremely helpful throughout the process. I was able to leave in the perfect car and everything figured out from my plates, insurance, license, loan, etc. Extremely happy with the way they handled it because it definitely could have been a miserable experience with the amount of hoops.

These folks are great! Super kind and informative! Making an appointment was fast and easy. Close to other shopping and dinning in a great downtown location.

John Reynolds, Lynn Frye, Logan and Don were the most amazing folks to deal with they went above and beyond to get me into my new car! If you are looking for a Subaru, Chevy, GMC, Cadillac make sure you go here!

We saw a car online that we were interested in and when it sold before we got there, we decided to look at a few others. Had a great experience with our salesman and I feel like he really listened to us, which in turn, helped us find what we really were willing to buy! I would recommend Reynolds to anyone looking for a car or truck. And Lynne..you are a rockstar!! Kris and Chris

I found a particular vehicle online that was at Reynolds Subaru. Johnny responded to the message I sent in less than a day. Over the course of a week Johnny and Tracie helped me hammer out all the details of the sale. They were friendly and helpful and never pushy. The buying experience was smooth which was nice since I drove 3.5 hours to get there. John even helped me find rubber floor mats after the purchase. Even though I’m 250 miles away I’ll still buy my next car from them.