Capitol City Buick GMC

4.7
(45 reviews)

Reviews

4.7
(45 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Decent inventory for the time, great salesman

Karl, our salesman, was very honest and fair while we weighed our options. They gave us a great deal on our trade and put us in a fair priced vehicle. Highly recommend working with Karl.

5.0

Best car buying experience ever!

When you're looking to trade in or trade up your current vehicle be sure to stop at this dealership. They gave me a great value for my vehicle and I left with a lower payment and a car that I am so happy with! Friendly service and I feel confident going to them for my vehicle needs. They're right in the heart of Vermont, near Montpelier and are amazing folks to work with.

1.0

One star is over rating our experience

We are beyond frustrated and disappointed after purchasing our first GMC truck. We have been getting the run around from Capital City with our New 2017 GMC Sierra being in the service bay 7 times for electrical issues in the last 14 months.  This truck has been so unreliable we have not been able to trust driving it more than 2hrs from home. We are being told that the truck "is running as designed" and we can trade it in but for a higher monthly payment since we have negative equity in the truck we have owned for just over a year (of course we have negative equity in it!).  Capital City has not shown us any sign of goodwill to acknowledge the frustration and inconvenience with all our visits to the Service Center. From our standpoint they clearly do not stand by the trucks they sell.

5.0

Excellent and professional team

Kind and skilled professionals. They made me feel comfortable and explained everything so that I understood the process and felt confident in my decisions. I highly recommend these people. They checked in after the sale and made sure I knew they were there for me if I needed anything to do with the car. Excellent dealership.

1.0

WORST EXPERIENCE TRYING TO BUY A CAR EVER!!

Warning to anyone looking to buy a car from these folks at capital city GMC. They advertise the ?Big deal? but when it comes to making that big deal they offer you much less for your trade. When I finally agreed on a price with them it took them two days to get back to me then to just say that someone else put a deposit on it. I tried calling him several times with no answer and no call back. Strange way to do business in my opinion. I wouldn?t recommend these guys to any of you and I will never go back myself.

5.0

Great Dealership

Everybody is very friendly and helpful. The work is timely and complete.

5.0

Travis Preston

Mike Salvalty was extremely helpful in getting us in a new truck at what we wanted to have for a monthly payment. He took care of us while working with another couple picking up a vehicle and still gave us great service. I would highly recommend anyone to visit Mike at Capitol for a new car. Travis & Pam Preston

5.0

Karl worked really hard to get me in my new truck

I had a wonderful experience. Karl worked really hard to get me in my new truck. Great guy to work with.

5.0

We love the new car

We love the new car and how easy the process was..

5.0

Capitol City

Always a great expierence. Pat Reilly and Carl Prius always make us feel welcome. It was indeed a busy day but did not feel left out or ignored. Other people on the team (even with no affiliation with the sale, sorry bud, don't recall your name) even stepped up. Showed my son some 'really cool cars' while we did some paper signing. Being 5, that was great. We go by 12 other dealerships on the way, but these folks make it an easy choice to pass them all. Third time back! Capitol City is top notch.

Read all 45 reviews