Reviews
I live in Utah but recently bought an Escalade from
I live in Utah but recently bought an Escalade from Halladay Cadillac in Cheyenne and honestly, I was just super impressed with everyone. You can tell these guys know how to treat people right and run a solid, honest dealership. They picked me up at the Denver airport and drove me up to Cheyenne. After the sale, on my way home I noticed that the USB and HDMI ports in the vehicle did not work. It was unexpected, but the way they handled it really meant a lot. The repair wasn't cheap but they didn’t make excuses, they just took care of it and made things right. That kind of service is rare, and it meant a lot. It was clear they stood behind what they sold, and that goes a long way. I’d absolutely buy from them again and recommend them to anyone who wants to work with good people who actually care about doing the right thing. Special thanks to Bryon the salesman who was super helpful and never pushy and John the sales manager who was a pleasure to work with in getting the issue resolved after the purchase and Shawn Smith the GM for standing behind the sale and being willing to take care of it. If I could give more than 5 stars I would.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Chris, for your wonderful review! We're thrilled to hear that your experience with Halladay Motors was so positive, especially with your Escalade purchase. It's fantastic to know that our team, including Bryon, John, and Shawn, provided the support and service you deserve. We pride ourselves on taking care of our customers and ensuring everything is right, and your feedback reaffirms our commitment. We can't wait to assist you again in the future—thank you for recommending us! Safe travels, and enjoy your Escalade! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
Friendly, hard working staff.
Friendly, hard working staff. Kline was professional and personable. Kline is the MAN! John was also very friendly and flexed with his ability to get me financing. Niko was also a pleasure to deal with. Overall a seamless and painless deal. We never felt pressured but we did feel welcomed. Everyone was very friendly. We would gladly make the drive up from Brighton, CO again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! Your business is truly important to us. We will continue giving you great reasons to keep driving up from Colorado. Shawn Smith General Manager
First, I purchased a new 1500 SIERRA from you and the
First, I purchased a new 1500 SIERRA from you and the sales people were helpful and answered all our questions and found us the pickup we were looking for. The service manager told me what engine he thought was a good one and having my vehicle's serviced at Halladay's for the last 18+ years l purchased the pickup with the 2 7L and really liked it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Your business is truly appreciated. Shawn Smith General Manager
they did exactly what i asked for in a timely manner very
they did exactly what i asked for in a timely manner very satisfied with the work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Darrell! We appreciate you taking the time to share your experience with Halladay Motors. It's great to hear that you were satisfied with our timely service. We look forward to assisting you again in the future! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
Bryan Miller was very Polite, friendly and knowledgeable.
Bryan Miller was very Polite, friendly and knowledgeable. The gentleman finalizing the deal and Neko were also polite and friendly. We will for sure seek Bryan out again in the future for our vehicle needs. We will definitely refer him and the dealership to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Ronald! We're thrilled to hear that Bryan, Neko, and our team provided you with such a positive experience at Halladay Motors. We appreciate your willingness to refer us to your friends and family, and we look forward to assisting you with your vehicle needs in the future. Thank you for choosing Halladay Motors! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
Everyone was super friendly, even the sales staff I was
Everyone was super friendly, even the sales staff I was not dealing with directly. Manager and Finance staff were very friendly and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Lance! We’re thrilled to hear that you found our team at Halladay Motors to be friendly and professional. It’s our goal to provide a welcoming experience for everyone. We hope to see you again soon! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
Appointment was started as scheduled and finished in
Appointment was started as scheduled and finished in timely manner. Vehicle was washed prior to returning
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind review, Fred! We appreciate your feedback regarding the timely service at Halladay Motors and are glad to hear your vehicle was washed before returning. We strive to provide the best experience for our customers! We look forward to seeing you again next time! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
Friendly service explain what is wrong or happening to
Friendly service explain what is wrong or happening to repairing your vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, Brian! We're glad to hear you experienced friendly service at Halladay Motors. We believe in keeping our customers informed about their vehicle repairs, so it's great to know that resonated with you. We appreciate your feedback and look forward to assisting you again! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
Contacted Halladay because they had the best price in the
Contacted Halladay because they had the best price in the entire nation for the truck I wanted. Called Bryon up and made the sale in minutes! I was there a few days later to pickup the truck for about 5 minutes and out the door with my new truck. Did not have to endure any upselling or extensive paperwork. Truly a breeze!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Tim, for your fantastic review! We're thrilled to hear that you found the best price for your truck with us and that Bryon was able to make the process so quick and easy. At Halladay Motors, we strive to provide a seamless experience for our customers. Enjoy your new truck, and we look forward to seeing you again soon! Sincerely, Jim Casey | (307) 634-1511 | jcasey@halladaymotors.com
Ease of appointment scheduling.
Ease of appointment scheduling. However, service center not sure software update was temp or long term for trans valve issue.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your business is truly important to us. Shawn Smith General Manager