Bridgewater KIA

The service area at this dealer is exceptional. Whatever type of problem I had it was handled very quickly and efficiently . That’s why I like going there for service.

Everyone was professional and efficient. Service was performed in a timely manner. Waiting area was pleasant and comfortable. Great job by all.

Jimmy is really amazing person. He tried to help me all angels. Appreciate him lot.

Bridgewater Kia staff members are very accommodating, professional, personable, polite, and welcoming. Let’s just say that if I got my last car from here (as opposed to Gateway), I’d still have it. They are thorough with their services and straight forward. You can definitely feel confident that they’re being honest and fair.

Tony Persaud, the gentleman I dealt with was most courteous and helpful. A perfect gentleman, a pleasure to work with. Also, the financial gentleman, Anthony Szaraz was definitely helpful, courteous and also a perfect gentleman in assisting me with my paperwork. Both are an asset to the Bridgewater dealership!!

From the very first interaction, Jimmy genuinely focused on helping us find the right vehicle -not just make a sale. He patiently answered all the questions with clarity and went beyond to ensure that we understood the features , options and pricing. Appreciate his honesty & transparency . We are extremely happy and satisfied for his services. We highly recommend Jimmy to anyone looking to buy a vehicle at Kia Bridgewater, NJ location. . . ….. Deven & Bhavisha.

Beyond incompetent. Bought a car and a platinum warranty. My horn died, brought it in for warranty work. Called ahead to get a loner. Denied it despite promising they were always ready if i needed them for warranty work. Asked them to pick a day that wont be busy and I can wait instead. They picked 2pm on a friday. Get there- wait over an hour. Service woman was basically excited to tell me my car wasn't under warranty and all the costs would be out of pocket. My car was pulled out and back in the lot before we spoke. I explained that before i even brought the car in- it had the platinum warranty. She didn't care. I had to go upstairs, find the dude in finance that sold it to me, bring him down to service and have him explain it was covered. She said oh, well.. your car is out in the lot and other people are in for service now. You have to wait. Its now 2+ hours. I was xxxxxx, because if they checked the warranty or listened to me- they would still have the car in the service bay. I had to go find a sales guy to advocate for me to get a loaner car. They finally gave me one and told me that none of this was their fault. The GM of the dealership called me that night, apologized and promised it would be fixed FIRST THING Monday. Monday rolls around 9, 10 ,11, 12, 1, 2pm... Not even touched. According to them, they are stil waiting to see if the warranty is approved- despite knowing IT IS FROM YOUR FINANCE DEPARTMENT. I need a $20 part replaced under a $3500 extended warranty. Why is this so insanely difficult. If anyone did their job like they were supposed to, Id have my car. instead I have a $3500 warranty no one can honor, i have a car in a kia dealer lot and a stupid PIECE OF CRAP kia sportage loaner car. I hate you kia. I fully understand why people now say kias are good cars, but their dealers ruin them.

I came into the dealership needing to get into a new lease and Hunter was fantastic. He was knowledgeable and patient (I am very indecisive!) and made me feel very comfortable. I never felt pressured or rushed. He worked with me and my budget and I am in love with beautiful new Kia K4! This is my second vehicle from Kia, and this Bridgewater dealership, and I will most certainly be returning when this lease is up.

The staff were all courteous & welcoming. Service was over all excellent but I was told there was nail on 1 of the tires & the tire need to be replaced . Went to good- year dealer to compare prices but was told there was no nail, no need to buy a new tire .

Crystal is an awesome representative service, she was very informative to let me know what services if I needed right away. The time frame of finishing my service was in a great time Thank you 😊