Reviews
Taylor got my sorrento right in and diagnosed the
Taylor got my sorrento right in and diagnosed the problem. Excellent service! Quick and easy! Thank you!
Taylor got my sorrento right in and diagnosed the
Taylor got my sorrento right in and diagnosed the problem. Excellent service! Quick and easy! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Visited the dealership to service my Kia sportage 2024.
Visited the dealership to service my Kia sportage 2024. This was second service/maintaince visit. He staff is friendly and polite. Taylor was my service consultant and updated me with various items checked on my car
Visited the dealership to service my Kia sportage 2024.
Visited the dealership to service my Kia sportage 2024. This was second service/maintaince visit. He staff is friendly and polite. Taylor was my service consultant and updated me with various items checked on my car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Taylor is always helpful and informative.
Taylor is always helpful and informative. He is pleasant to work with. Thank you Taylor
Taylor is always helpful and informative.
Taylor is always helpful and informative. He is pleasant to work with. Thank you Taylor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership my next vehicle will be from here again
Great dealership my next vehicle will be from here again service is excellent the waiting room is great
Great dealership my next vehicle will be from here again
Great dealership my next vehicle will be from here again service is excellent the waiting room is great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bridgewater Kia provided an excellent experience from
Bridgewater Kia provided an excellent experience from start to finish! The staff was friendly and professional. Jimmy answered all my questions and never made me feel rushed or pressured. The process was smooth, and I appreciated the transparency during negotiations. I drove away feeling confident in my purchase. I highly recommend bridgewater kia to anyone looking for great service and a reliable vehicle!
Bridgewater Kia provided an excellent experience from
Bridgewater Kia provided an excellent experience from start to finish! The staff was friendly and professional. Jimmy answered all my questions and never made me feel rushed or pressured. The process was smooth, and I appreciated the transparency during negotiations. I drove away feeling confident in my purchase. I highly recommend bridgewater kia to anyone looking for great service and a reliable vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was so surprised, when I brought my KIA Soul in for a
I was so surprised, when I brought my KIA Soul in for a problem with no power in dash. Expected to spend hours and car problem was solved within 1 hr. Very courteous staff.
I was so surprised, when I brought my KIA Soul in for a
I was so surprised, when I brought my KIA Soul in for a problem with no power in dash. Expected to spend hours and car problem was solved within 1 hr. Very courteous staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I wanted to share my bad experience with your service
I wanted to share my bad experience with your service center, staff who tried to bait and switch when I came down for service. I had spoken to Michelle before I scheduled the appointment for 24k mile factory maintenance and the price quoted was $120 for my vehicle, but when I came here for service I was told $139+ for Oil Change only and to replace filters it was $299+. This is clearly bait and switch tactic used. Also, the service person(John Vali) told me to take my vehicle and leave if I wanted. He had the audacity to tell me this after I spent my afternoon to come down to the dealership. I requested to speak to service manager and you, but the service staff refused and told me I could leave if I want. I am have already reported this bad experience and business practice to Kia.
I wanted to share my bad experience with your service
I wanted to share my bad experience with your service center, staff who tried to bait and switch when I came down for service. I had spoken to Michelle before I scheduled the appointment for 24k mile factory maintenance and the price quoted was $120 for my vehicle, but when I came here for service I was told $139+ for Oil Change only and to replace filters it was $299+. This is clearly bait and switch tactic used. Also, the service person(John Vali) told me to take my vehicle and leave if I wanted. He had the audacity to tell me this after I spent my afternoon to come down to the dealership. I requested to speak to service manager and you, but the service staff refused and told me I could leave if I want. I am have already reported this bad experience and business practice to Kia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Ganesh, We take our customer feedback very seriously here at Bridgewater Kia, and I would like to learn more about your interactions with our Service Team. Please feel free to contact me directly so that we can discuss your experience. Thank you, Bob Dempsey rdempsey@bridgewaterkia.com
They take you promptly do the work properly and stand
They take you promptly do the work properly and stand behind their work which is so important
They take you promptly do the work properly and stand
They take you promptly do the work properly and stand behind their work which is so important
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Great experience! Jimmy was great to work with. Super seamless process all around. Love my Kia!
Great experience!
Great experience! Jimmy was great to work with. Super seamless process all around. Love my Kia!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service was completed when promised and the staff is
Service was completed when promised and the staff is extremely courteous! They provided a shuttle to take me to work and kept me informed on the status of my vehicle.
Service was completed when promised and the staff is
Service was completed when promised and the staff is extremely courteous! They provided a shuttle to take me to work and kept me informed on the status of my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair