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We are from out of state and were vacationing near the Boundary Waters up the Gunflint Trail. My husband realized that the brakes on our Dodge Ram truck... needed attention before we left for home. He also noticed that the power steering wasn't functioning well. We asked for a recommendation at the campground where we were staying (Nor'wester). Both the owner of the campground and a long-time return visitor recommended Grand Marais Motors, Inc. We were extremely pleased with our experience. Both the brake and power steering issues were resolved, and the mechanic explained how the power steering issue was somehow connected to the brake issue and how it was an easy fix. We were expecting something more involved, and a correspondingly high price. We were very pleasantly surprised at the final cost. Being one-time customers from out of state, your staff could easily have taken advantage of us and recommended or given repairs that we didn't need. We VERY much appreciated your staff's integrity. Travelers like us are always in a vulnerable position when they need work done on their vehicle. It is very reassuring to know that there are honest, fair, and competent car repair facilities like yours which efficiently addressed the problem, did what was needed, and kept in communication with us during the process. Thank you!
Jason was honest and fair and we love our "new" car. GREAT dealer! I was impressed with the time he spent answering our questions with no pressure and... helping us find our perfect "fit" on out car selection. Definitely recommend and very happy from start to finish. This won't be out last car purchase from Grand Marais Motors!