Reviews
Write a reviewLoved the help.
Loved the help. Camden Hendrix was the most helpful! He was very professional as well as understanding! Thank you.
Loved the help.
Loved the help. Camden Hendrix was the most helpful! He was very professional as well as understanding! Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This is the second car I purchased from this dealership.
This is the second car I purchased from this dealership. All of the people I have worked with - Robert Reck, Kathy, Carla Lewis were professional and knowledgeable. I live several hours from the dealership and have worked with them entirely through the phone and messages! They knew what I was looking for and were able to deliver! I will be back the next time I need to purchase a vehicle. And - if I am in Hearne, I will stop by to meet them in person! Thank you, Robert, Kathy & Carla for your professionalism and hard work!
This is the second car I purchased from this dealership.
This is the second car I purchased from this dealership. All of the people I have worked with - Robert Reck, Kathy, Carla Lewis were professional and knowledgeable. I live several hours from the dealership and have worked with them entirely through the phone and messages! They knew what I was looking for and were able to deliver! I will be back the next time I need to purchase a vehicle. And - if I am in Hearne, I will stop by to meet them in person! Thank you, Robert, Kathy & Carla for your professionalism and hard work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst service ever.
Worst service ever. My salesman left a few days after I bought my truck and it has been xxxx since that time. The girls answering calls are extremely unprofessional and not at all knowledgeable about ANYTHING and also act as gatekeepers so that you can never reach the department you need. Even now the only thing i need from the dealership is contract information for my gap insurance and again this has been days of phone calls trying to get past the front desk to speak with someone who actually knows what gap insurance is. For example I called in to ask for the number for the company handling the gap insurance. The girl put me on hold, I’m assuming she googled The Gap and proceeded to give me the number to “The Gap” store…. I can’t make this stuff up it’s too ridiculous. Never do business here.
Worst service ever.
Worst service ever. My salesman left a few days after I bought my truck and it has been xxxx since that time. The girls answering calls are extremely unprofessional and not at all knowledgeable about ANYTHING and also act as gatekeepers so that you can never reach the department you need. Even now the only thing i need from the dealership is contract information for my gap insurance and again this has been days of phone calls trying to get past the front desk to speak with someone who actually knows what gap insurance is. For example I called in to ask for the number for the company handling the gap insurance. The girl put me on hold, I’m assuming she googled The Gap and proceeded to give me the number to “The Gap” store…. I can’t make this stuff up it’s too ridiculous. Never do business here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
They listen!
The people at this dealership are awesome! They listened and they HEARD what I was saying. I got what I wanted and more. We bought 2-2024 Chevy Trax and couldn't be happier with our purchase. Here's a shoutout to Carla, Mike and Ron, thank you for listening.
They listen!
The people at this dealership are awesome! They listened and they HEARD what I was saying. I got what I wanted and more. We bought 2-2024 Chevy Trax and couldn't be happier with our purchase. Here's a shoutout to Carla, Mike and Ron, thank you for listening.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Allen Samuels Cheverolet Buick GMC
Robert and everyone at the dealership were great from the ordering process to the delivery. The only gripe we have is that we asked for the dealer name and logo to be left off of the vehicle and is was still put on.
Allen Samuels Cheverolet Buick GMC
Robert and everyone at the dealership were great from the ordering process to the delivery. The only gripe we have is that we asked for the dealer name and logo to be left off of the vehicle and is was still put on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great
Everyone was awesome! Car was clean and ready to go when I arrived.
Great
Everyone was awesome! Car was clean and ready to go when I arrived.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase
It was a great experience. Would definitely recommend.
Purchase
It was a great experience. Would definitely recommend.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, Our staff is committed to providing each of our clients with the best automotive experience! Thanks for the recommendation, and have an amazing day!
Great day
This was a long time ago but a very nice place to find what u need. And great customer service to. I would recommend going if u are in the market for a new car or truck.
Great day
This was a long time ago but a very nice place to find what u need. And great customer service to. I would recommend going if u are in the market for a new car or truck.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Warranty Service
The work was discussed, parts ordered, service completed, and truck returned.
Warranty Service
The work was discussed, parts ordered, service completed, and truck returned.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change
The service department was prompt and thorough with the oil change and tire rotation.
Oil Change
The service department was prompt and thorough with the oil change and tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase