Chevrolet GMC of Fairbanks

Chevrolet Gmc of Fairbanks is the best car dealership in the business and Isaac Hairston epitomizes customer service. I highly recommend this dealership and I also highly recommend Mr. Hairston as a dealer.

Jeff the sales Rep was very professional and was keen to reason I purchased two vehicles from you guys. He was straight forward with all questions I asked and did not try to beat around the bush. Very professional.

Isaac is always a huge help! I tell him what I’m looking for in a vehicle and he finds the one to suite our needs. Appreciate this guy!

Review Title: Disappointed with Post-Sale Support and Warranty Handling I purchased a used truck from Chevrolet GMC of Fairbanks in November with around 74,173 miles and added an extended warranty through Zurich at the time of purchase. After only 3–4 months of normal use, the vehicle began misfiring and is now undergoing diagnostics at the dealership. Despite having warranty coverage, I’ve repeatedly been asked to pay out-of-pocket for services that should clearly be handled through the warranty. This has caused unnecessary frustration and delays. I expected a higher level of professionalism and support from a dealership associated with Lithia Motors. At this point, there has been a serious lack of communication, accountability, and effort to resolve the issue in a timely manner. If this isn’t addressed soon, I will have no choice but to consider legal options. I hope the dealership takes this feedback seriously and works toward restoring customer trust.

I honestly couldn?t have asked for a better team to work with. Jordan was fantastic from the get go! Personable and knowledgeable. Jordan, Justin and Spencer went above and beyond and I can?t tell you how thankful I am! I love my new car. We now have 1 Equinox and 1 Canyon and we are sold on the GM brands!

The purchasing process went smoothly. Jeff helped me to find the right truck and got me out of the door in about 2 hours. I’m very satisfied with my new Canyon.

Would recommend this dealership to friends super professional and willing to help you out no matter the circumstances

They make it so easy to get my car and was so helpful!! I appreciate Issac he had made sure to get my windshield replaced after I got the car!!! I really wasn’t expecting to go home the next day with my car!!!

Micheal has helped with my Quicklane preventive maintenance needs for several years. Consistently Micheal is courteous, meticulous, and communicative when helping my family members. A good human!

Honest up front & Professional. Jeff Hull is great salesmen and the finance team was easy to work with.