Lee Buick GMC Trucks

Reviews

5.0 out of 5 5.0
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 6, 2018

    It was a very pleasant experience to have my car serviced at Lee Buick. It is a smaller dealership, but very accommodating, clean, and friendly!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2018

    Lee in Boonville is the best! We buy all our vehicles there!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 10, 2013

    I like Lee's for the convenience. I'm greeted with friendly smile and the coffee is always on. While my car is serviced I can walk into town and shop.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback! We are glad to have the opportunity to have your business!

  • 5.0 out of 5
    November 27, 2012

    I was interested in a GMC Terrain, and I requested information over the internet. I received the info I wanted quickly and then visited the dealership.... My husband and I met with Ian Grenier who was very knowledgeable about the vehicle as well as very friendly and courteous. I had further questions which I emailed to him, and he always had an answer within a short time period. Although we did not end up buying a GMC vehicle, both my husband and I were very impressed with Ian Grenier of Lee Buick.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the opportunity to do business and for your review of the online purchasing process!

  • 5.0 out of 5
    August 30, 2012

    Don't waste your time going to the city or anywhere else. They won't beat Lee's bottom line, and you'll just be wasting your time. Lee's gives you the... best deal without all the hassle. No back room checking with someone in a higher position and keeping you waiting while they jerk you around. Just sit down with your local dealer at Lee's and they will beat the big city dealers bottom line every time. Service is outstanding. They really care.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review! We are proud to offer high quality service that our competitors can’t beat when purchasing and servicing your vehicle. ...

  • 5.0 out of 5
    July 5, 2012

    Dealing with Lee GMC of Boonville NY was a pleasure.There was no high preasure sales. I could look around the lot with no one following me. If I had questions... they answered them. When I found what I wanted they found the right interest rate and payment for me.I have to mention that this is my second new truck purchased from Lee GMC.I would recommend anyone to buy new or used from them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and we are delighted to have been able to do business with you for a second time.

  • 5.0 out of 5
    June 22, 2012

    Excellent customer service,got me the vehicle i wanted and in the color i wanted.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and we are glad that we were offered the opportunity to help you find the vehicle you wanted!

  • 1.0 out of 5
    April 6, 2012

    I find Lee GMC, Boonville NY to be worst dealer I have experienced in my 70 + years. I believe their maintenance to be shoddy and their billing to be atrocious.... I was informed by Randy Lee that the dealership was doing poorly and was on the brink of closing. Being the only car dealer in Boonville, NY, they do sell vehicles. I think town residents would get far better service by driving the short distance to Rome or Utica NY to a far better run business.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello, We’re sorry to hear that you were dissatisfied with your visit at Lee Buick GMC. We encourage you to call us directly at 942-2911 and ask for... Robert or Rodney to express your concerns so we can earn your business in the future. At Lee’s, the owners actively participate in all aspects of the business to serve you better – something that many of our competitors cannot say. We also offer labor rates competitive with other service providers and our technicians have over 50 years of combined work experience. Again, we apologize that you are not completely satisfied with your visit to Lee’s and hope that you will contact us soon so we can correct the problem.

  • 5.0 out of 5
    December 30, 2011

    I have yet to say that I would go anywhere else for a vehicle. The Lee family is so accommodating and sensitive to individual needs. They go above and... beyond with their professional no pressure selling and will treat you like you are the only customer that matters. I cannot say enough about this Car Dealership. Experience talks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words Linda and Joe! We hope that we continue to exceed your expectations in the future!