Cardinale GMC

Reviews

3.7
(22 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Fast and Friendly

Fast and friendly didn't over charge me on buying my truck was in at 4pm and out by 6pm

Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5.0

Great experience!!

Definitely professional grade!! awsome staff, easy to do business with.

Dealer response

Hi Dave, thank you for your kind review; we are happy to pass along your comments to the team here at Cardinale GMC! Thank you, and have a fantastic day!

1.0

Rude and very bad customer service

I call these guys on a vehicle they're trying to sell which is BMW, i have never / ever seen or talked to someone as rude as they are they are the worst believe me. Dont do business with these guys for sure

Dealer response

Hi Al, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (831) 275-0929 to speak to our manager directly.

5.0

New truck purchase

Would definitely recommend anyone looking for a new truck

Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

1.0

They hide fees. Be careful with them

The sales man was hiding all the paper work and didn’t show us the fees. Turns out $23,999 went to $31,000 and on top of that they lied to us about the bank we were approved by. He was giving us a blank piece of paper for all his estimates and when I asked to see number he said “finance will show you”. Also my down payment was going into their pockets and not towards the car, I financed more than what the car was worth. I canceled everything .They act like if they’re not doing anything illegal.

Dealer response

Hi Adrianaaaa, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please contact us at (831) 275-0929 so we can understand your situation better in order to try and turn your experience around. Thank you, Cardinale GMC

1.0

Mal Agencia

Muy mala agencia mal personal por favor chequeo bien antes de comparar en esta agencia nunca volvería a esta agencia hay mejores agencia de GMC

1.0

Buyer beware never shop/buy car at Cardinale GMC!

If I could rate Cardinale GMC a ZERO I would. I would never buy another vehicle at Cardinale GMC. They sadly are liars. They put an undercoat on supposedly and then charge you for it. I didn't ask for it. We agreed to a price that removed the undercoat price. When I went to sign the paperwork I was exhausted from them taking hours to finalize the paperwork on their end. I was told that I have 48 hours to return the vehicle if I changed my mind. I did change my mind. They ended up charging me for the undercoat which was not agreed to. They failed to inform me they charge a $250 fee for the 48 hour right to rescind along with a $500 restocking fee. This was not agreed to, nor mentioned. When I went to return it they took several hours again to do so, almost putting me past the 48 hours, and then charged me $750! Outrageous! This was never mentioned, nor did I agree to something I wasn't informed about. I retired the vehicle and never will do business with them again! I talked to other dealerships in the area, and none of them do that! They said if we had something like that it would be only a $200 fee for the right to the 48 hours right to rescind, but if someone rescinds, and doesn't want the vehicle, we never charge them the $200! WARNING!! DO NOT BUY FROM CARDINALE GMC!!! I ended up buying the same vehicle from another dealership with 11,000 miles less and 2 years newer than the one from Cardinale GMC! That new purchase was $1500 less than the one from Cardinale GMC. I went from a 2017 Hyundai Tuscon with 36,000 miles to a 2019 Hyundai Tuscon with 24,000 miles and still saved $1500 going to the other dealership! Lesson learned what a rip off Cardinale GMC really is. I've made sure to inform family and friends to stay clear of Cardinale GMC.

5.0

GMC Acadia Denali

Salesperson was knowledgeable with attention to detail.

5.0

Purchased a new GMC SIERRA SLT

I got the best deal at CARDINALE GMC on my new SIERRA SLT TRUCK!

5.0

service

very satisfied, they did a great job on service to my truck

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