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Courtesy Auto & Truck Center

(161 reviews)
Sales hours: 8:00am to 12:00pm
Service hours: 8:00am to 12:00pm
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Sales Service
Monday 8:00am–5:30pm 7:30am–5:30pm
Tuesday 8:00am–5:30pm 7:30am–5:30pm
Wednesday 8:00am–5:30pm 7:30am–5:30pm
Thursday 8:00am–5:30pm 7:30am–5:30pm
Friday 8:00am–5:30pm 7:30am–5:30pm
Saturday 8:00am–12:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

(161 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very Pleased with Courtesy Ford.

Very Pleased with Courtesy Ford. The folks here are awesome. No games, no added fees, now days it’s unusual when ownership is involved in sales it was very refreshing to sit with ownership to work out the deal. Sales done right! KD in finance is a pleasure to work with. Jon in sales was so helpful. Scott is very good at solving issues. Also really like my truck. I would recommend Courtesy Ford to anyone especially friends and family!

Very Pleased with Courtesy Ford.

Very Pleased with Courtesy Ford. The folks here are awesome. No games, no added fees, now days it’s unusual when ownership is involved in sales it was very refreshing to sit with ownership to work out the deal. Sales done right! KD in finance is a pleasure to work with. Jon in sales was so helpful. Scott is very good at solving issues. Also really like my truck. I would recommend Courtesy Ford to anyone especially friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Buying was quick and easy.

Buying was quick and easy. They listened to my needs and what I expected for financing and delivery. They took the time to explain everything and there was no pressure at all.

Buying was quick and easy.

Buying was quick and easy. They listened to my needs and what I expected for financing and delivery. They took the time to explain everything and there was no pressure at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

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The mobile service was amazing!

The mobile service was amazing! Had a tire issue, Bob came out and was so professional and got the job done quickly, so I able to get to my afternoon appointment.

The mobile service was amazing!

The mobile service was amazing! Had a tire issue, Bob came out and was so professional and got the job done quickly, so I able to get to my afternoon appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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great staff helping us with the purchase of our new car.

great staff helping us with the purchase of our new car. The purchase was wonderful from our initial contact to our final purchase

great staff helping us with the purchase of our new car.

great staff helping us with the purchase of our new car. The purchase was wonderful from our initial contact to our final purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Great service by Kim and Alfredo. Caring and informational Great to work with us

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Everything from shopping for a vehicle, maintaining a

Everything from shopping for a vehicle, maintaining a vehicle or just stopping in to visit is always so positive and satisfying with the crew at Courtesy Auto & Truck Center. I highly recommend giving them a chance to find, maintain or repair your automobile, you’ll be glad you did!

Everything from shopping for a vehicle, maintaining a

Everything from shopping for a vehicle, maintaining a vehicle or just stopping in to visit is always so positive and satisfying with the crew at Courtesy Auto & Truck Center. I highly recommend giving them a chance to find, maintain or repair your automobile, you’ll be glad you did!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Exceptional customer service.

Exceptional customer service. Very Ethical , honest and pleasant people to deal with . I will recommend to everyone that wants to get the best deal and the greatest buying experience visit Courtesy Ford where they treat you like family!

Exceptional customer service.

Exceptional customer service. Very Ethical , honest and pleasant people to deal with . I will recommend to everyone that wants to get the best deal and the greatest buying experience visit Courtesy Ford where they treat you like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The auto body department is a JOKE!

The auto body department is a JOKE! To family, friends and strangers. Don't walk, run from this auto body shop. If you like your vehicle we recommend not to take it here. If you don't care about your vehicle, take it here because they don't care about your vehicle either. Unexperienced staff and leadership in over their head. To many mistakes made to list. Customer completed unfinished body work at home in garage. This body shop is highly NOT recommended.

The auto body department is a JOKE!

The auto body department is a JOKE! To family, friends and strangers. Don't walk, run from this auto body shop. If you like your vehicle we recommend not to take it here. If you don't care about your vehicle, take it here because they don't care about your vehicle either. Unexperienced staff and leadership in over their head. To many mistakes made to list. Customer completed unfinished body work at home in garage. This body shop is highly NOT recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you if we still can. Please give us a call to KD Stokes at (715) 669-5517 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

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So far.

So far. Wipers needed to be replaced. Windshield wash was empty. Android Auto cuts out constantly. Ambient lighting not working right.

So far.

So far. Wipers needed to be replaced. Windshield wash was empty. Android Auto cuts out constantly. Ambient lighting not working right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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Ford Explorer purchase

We knew we either wanted to buy our lease or buy new. It was better for us to buy new and the process went smoothly.

Ford Explorer purchase

We knew we either wanted to buy our lease or buy new. It was better for us to buy new and the process went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mary, thank you for leaving such a great review and high star rating. Safe travels!

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I am very happy with the professionalism and ease of

I am very happy with the professionalism and ease of working with Courtesy Auto. I would highly recommend them.

I am very happy with the professionalism and ease of

I am very happy with the professionalism and ease of working with Courtesy Auto. I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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