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Courtesy Ford Auto & Truck

(174 reviews)
Visit Courtesy Ford Auto & Truck
Sales hours: 8:30am to 5:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
New (855) 371-5259 (855) 371-5259
Used (855) 371-5314 (855) 371-5314
Service (866) 233-3929 (866) 233-3929

Inventory

See all 168 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2024.
Learn Why Ford Drivers from Thorp Chippewa Falls Cadott Stanley and Greenwood Choose to do Business with Courtesy Auto & Truck Center Inc.

Let's break down just how much we have to offer here at Courtesy Auto & Truck Center Inc. so you can feel more at home from the second you walk through the doors to our showroom.

Not only do we offer an awesome array of excellent new Ford models on location but we also have a huge inventory of used cars at our dealership as well.
Where common courtesy meets exceptional service.

Service center

Phone number (866) 233-3929

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

(174 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Courtesy Ford Auto & Truck from DealerRater.

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Everyone I dealt with was very professional and

Everyone I dealt with was very professional and knowledgeable! They helped us pick the right vehicle for our needs, right through driving out the door. Highly recommended by our family!

Everyone I dealt with was very professional and

Everyone I dealt with was very professional and knowledgeable! They helped us pick the right vehicle for our needs, right through driving out the door. Highly recommended by our family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

HI Harry, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

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Courtesy really rocks.

Courtesy really rocks. Very happy with dealership. They are very responsive to all my needs. Jon S is a great sales guy. KD in finance rocks! Now if my truck’s quality would match Courtesy’s Quality we would really have something. Less than 9000 miles shock blew and oil spots all over driveway and now rear end pinion seal is bad. Ford needs to pick it up a notch or 2.

Courtesy really rocks.

Courtesy really rocks. Very happy with dealership. They are very responsive to all my needs. Jon S is a great sales guy. KD in finance rocks! Now if my truck’s quality would match Courtesy’s Quality we would really have something. Less than 9000 miles shock blew and oil spots all over driveway and now rear end pinion seal is bad. Ford needs to pick it up a notch or 2.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your thoughtful feedback. We’re delighted our team provided the small-town care and clear communication you deserve. We'll make sure to pass your words along to KD as well!

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My sales person was friendly and knowledgeable.

My sales person was friendly and knowledgeable. I would recommend Courtesy Ford. Check them out.

My sales person was friendly and knowledgeable.

My sales person was friendly and knowledgeable. I would recommend Courtesy Ford. Check them out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the 5 stars and recommendation!

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The team at courtesy Ford have always done a great job

The team at courtesy Ford have always done a great job servicing my trucks and I would recommend them to anyone for there services, thank you !!

The team at courtesy Ford have always done a great job

The team at courtesy Ford have always done a great job servicing my trucks and I would recommend them to anyone for there services, thank you !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for the kind words! It was our pleasure to assist!

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Was easy to deal with.

Was easy to deal with.Very accommodating, good truck for good value. Would recommend them to friends and family.

Was easy to deal with.

Was easy to deal with.Very accommodating, good truck for good value. Would recommend them to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the thoughtful review! We're always happy to give you the value you deserve in our vehicles. Look forward to seeing you again soon!

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Travis Tieman was very helpful on my new truck.

Travis Tieman was very helpful on my new truck. Got me setup with difficult grill guarded issues. Great help! Brian Hanson was also great on follow up issues with my new truck.

Travis Tieman was very helpful on my new truck.

Travis Tieman was very helpful on my new truck. Got me setup with difficult grill guarded issues. Great help! Brian Hanson was also great on follow up issues with my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! I’m glad we could help get those grill guard issues sorted out, and I’ll be sure to pass along your kind words to Brian, he’ll be thrilled to hear about your follow-up satisfaction. If you need anything else, just let us know!

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When I called for an oil change, they asked if I wanted

When I called for an oil change, they asked if I wanted the car picked up at my home. I wash happy to except the offer. The car was picked up, oil changed and brought back to me.

When I called for an oil change, they asked if I wanted

When I called for an oil change, they asked if I wanted the car picked up at my home. I wash happy to except the offer. The car was picked up, oil changed and brought back to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re delighted our complimentary pick-up & delivery service made your oil change hassle-free. It’s our pleasure to bring your car to you—no extra trip required. If there’s ever anything else we can do, just give us a call. Safe travels!

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Worked with John over the phone about buying a new Ranger

Worked with John over the phone about buying a new Ranger Raptor. Got pricing and all worked out. I reached out to my bank got all the approval and just needed to wait 2 Days for the check to be mailed. Because of this delay waiting for the check i asked if I could put some money down while wait for it to come in but they said they don't do that which I thought was a little weird. But John told me to keep in touch with him about timing and I did texting him that the check was being sent that day and here replied with sounds good! About 2 hours after I sent that text I got a call not from John but one of the sales managers not saying the truck was sold but that it was no longer there. But When I asked of it was sold he said yes. So now I have a check on the way for a truck that is no longer available. I'm not so annoyed about it being sold but that if you know someone I on the way to get it and is willing to put money down to hold it for 2 DAYS I would think you wouldn't sell it out from under them. Just seems like some real shady business. Now I have to go back through my bank cancel a check and start this all over again.

Worked with John over the phone about buying a new Ranger

Worked with John over the phone about buying a new Ranger Raptor. Got pricing and all worked out. I reached out to my bank got all the approval and just needed to wait 2 Days for the check to be mailed. Because of this delay waiting for the check i asked if I could put some money down while wait for it to come in but they said they don't do that which I thought was a little weird. But John told me to keep in touch with him about timing and I did texting him that the check was being sent that day and here replied with sounds good! About 2 hours after I sent that text I got a call not from John but one of the sales managers not saying the truck was sold but that it was no longer there. But When I asked of it was sold he said yes. So now I have a check on the way for a truck that is no longer available. I'm not so annoyed about it being sold but that if you know someone I on the way to get it and is willing to put money down to hold it for 2 DAYS I would think you wouldn't sell it out from under them. Just seems like some real shady business. Now I have to go back through my bank cancel a check and start this all over again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Matt, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Courtesy Auto & Truck Center, Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please contact KD Stokes at (715) 669-5517, and we will do our best to make this better. We hope to hear from you soon.

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Very easy to work with, especially from 200 miles away!

Very easy to work with, especially from 200 miles away! The team was very responsive and made it easy to purchase the car I have been searching for for months!

Very easy to work with, especially from 200 miles away!

Very easy to work with, especially from 200 miles away! The team was very responsive and made it easy to purchase the car I have been searching for for months!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Shelly! We’re thrilled to hear how smoothly your purchase went from 200 miles away. Our team takes pride in being responsive and making it easy to find the perfect car—even when you’re not here in person. Enjoy your new ride, and don’t hesitate to reach out if there’s anything else we can do for you!

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Excellent team and staff to do business with.

Excellent team and staff to do business with. For service they always offer convenient times to take care of my ride and even pick it up and deliver while I’m working. Buying a new vehicle is very easy, they do not pressure, and are always patient and work hard to find the deal I need. I 10/10 will but there again and again!

Excellent team and staff to do business with.

Excellent team and staff to do business with. For service they always offer convenient times to take care of my ride and even pick it up and deliver while I’m working. Buying a new vehicle is very easy, they do not pressure, and are always patient and work hard to find the deal I need. I 10/10 will but there again and again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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