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Kocourek Chevrolet

(90 reviews)

Reviews

(90 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kocourek Chevrolet from DealerRater.

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EVERYTHING WAS GREAT SALES PERSON VERY KNOWLEDGEABLE AND

EVERYTHING WAS GREAT SALES PERSON VERY KNOWLEDGEABLE AND HELPFUL WORKED WITH US VERY PATIENTLY AND ANSWERED ALL QUESTIONS WE ASKED WOULD RECOMEND THIS DEALERSHIP TO ANYONE

EVERYTHING WAS GREAT SALES PERSON VERY KNOWLEDGEABLE AND

EVERYTHING WAS GREAT SALES PERSON VERY KNOWLEDGEABLE AND HELPFUL WORKED WITH US VERY PATIENTLY AND ANSWERED ALL QUESTIONS WE ASKED WOULD RECOMEND THIS DEALERSHIP TO ANYONE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service, friendly staff.

Excellent service, friendly staff. We couldn't be more pleased with our experience at kocourek.

Excellent service, friendly staff.

Excellent service, friendly staff. We couldn't be more pleased with our experience at kocourek.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership!

Excellent experience with these folks, no pressure and went above and beyond

Great dealership!

Excellent experience with these folks, no pressure and went above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Marc and Jordan are the greatest!!!

My son recently purchased a Dodge Charger from here and being a typical 18 yr old couldn’t wait to get his car. No fault of Marc or Jordan there was a problem with the title and Marc did everything to expedite the process of getting this fixed. I want to thank Jordan for keeping in touch with Colin through text. Marc bless your heart for always being patient with my phone calls. I advise everyone to purchase their new/used car from Kocourek Chevrolet!!! I walked in to purchase a car and feel like I left with an extended family!!! Thank you, Colin and Janet

Marc and Jordan are the greatest!!!

My son recently purchased a Dodge Charger from here and being a typical 18 yr old couldn’t wait to get his car. No fault of Marc or Jordan there was a problem with the title and Marc did everything to expedite the process of getting this fixed. I want to thank Jordan for keeping in touch with Colin through text. Marc bless your heart for always being patient with my phone calls. I advise everyone to purchase their new/used car from Kocourek Chevrolet!!! I walked in to purchase a car and feel like I left with an extended family!!! Thank you, Colin and Janet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Chevy Tahoe

Great group of people at Kocourek Chevy. Customer Service has always been excellent. All of my questions or concerns get covered. Friendly atmosphere, clean, and cozy lounge area. I've met some amazing people in the lounge area as well!

Chevy Tahoe

Great group of people at Kocourek Chevy. Customer Service has always been excellent. All of my questions or concerns get covered. Friendly atmosphere, clean, and cozy lounge area. I've met some amazing people in the lounge area as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Unable to certify a used car

Attempted to purchase a used porsche boxter from this dealership, its been over 1 week and they been giving me the run around on issues with the navigation. Last Friday they stated they were contacting the porsche dealership, 5 days later I got the same response

Unable to certify a used car

Attempted to purchase a used porsche boxter from this dealership, its been over 1 week and they been giving me the run around on issues with the navigation. Last Friday they stated they were contacting the porsche dealership, 5 days later I got the same response

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Randy, First of all you are working with Kocourek Imports dealership, not the Chevrolet dealership. Secondly we have an appointment at the Porsche dealership later today, Friday June 16th, and will be dropping the car off this morning. I apologize if you feel we haven't communicated this clearly to you but we want to make sure the navigation issue is repaired before you take delivery. Please call me so we can discuss further. Thanks. Matt S, General Manager, Kocourek Imports/Chevrolet

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kfritzheinrich@outlook.com

My bill ended up being almost double what I was told I would pay. I don't think it was a purposeful lie, but a communication issue. I had my brake pads replaced and now my brakes squeal. Why would that be? After my appointment, I noticed that now my exhaust is making a funny sound. I don't think anything was done to it, but often times it seems that when I bring my vehicle in, something else is always wrong with it afterwards. This has happened several times.

kfritzheinrich@outlook.com

My bill ended up being almost double what I was told I would pay. I don't think it was a purposeful lie, but a communication issue. I had my brake pads replaced and now my brakes squeal. Why would that be? After my appointment, I noticed that now my exhaust is making a funny sound. I don't think anything was done to it, but often times it seems that when I bring my vehicle in, something else is always wrong with it afterwards. This has happened several times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Above and Beyond

Excellent as usual. Had my vehicle detailed, oil changed, completely looked over and gone through. Very impressed with the customer service and price of everything!

Above and Beyond

Excellent as usual. Had my vehicle detailed, oil changed, completely looked over and gone through. Very impressed with the customer service and price of everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kocurek Chevy Dealership excellent review

I have only leased two vehicles so far with the Rib Mountain Chevy dealership and with both vehicles I have been completey satisfied. The Trax was a good vehicle but now have a granddaughter and the car seat did not fit well in the Trax. With Ryan Hubacek's assistance, he found a car that would fit the car seat and fit my budget. He went the extra mile to find a vehicle that would work for me and the Trailblazer is awesome. Thank you, Ryan!

Kocurek Chevy Dealership excellent review

I have only leased two vehicles so far with the Rib Mountain Chevy dealership and with both vehicles I have been completey satisfied. The Trax was a good vehicle but now have a granddaughter and the car seat did not fit well in the Trax. With Ryan Hubacek's assistance, he found a car that would fit the car seat and fit my budget. He went the extra mile to find a vehicle that would work for me and the Trailblazer is awesome. Thank you, Ryan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Sales Rep experience Ever!

Our salesman Brian Tesch far exceeded our expectations, even after the purchase of our truck. After a minor complication with the vehicle, he went above and beyond our expectations, for a sales rep, to ensure we had the vehicle back within a timely manner. Jim is a Ford Man Forever!

Best Sales Rep experience Ever!

Our salesman Brian Tesch far exceeded our expectations, even after the purchase of our truck. After a minor complication with the vehicle, he went above and beyond our expectations, for a sales rep, to ensure we had the vehicle back within a timely manner. Jim is a Ford Man Forever!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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