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Was interested in the Chevrolet factory advertised lease program. Took a test drive but when I sat down the dealer would not use the advertised program.... Lease price was much higher than what brought me to them. Was told by the sales person that they don't have to offer the factory program .
Hello Ken, we have seen this review and are concerned with the experience you described. It is not our team's standard quality of service and I would ...like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Logan McShane- General Manager
My experience was excellent! Although I was looking forward to buying a new truck, I was not looking forward to dealing with the sales persons or going... through the whole bartering process. I was pleasantly surprised at the no pressure sales people at Lithia Chevrolet. I must of went there everyday for 2 weeks while I was researching and deciding which truck to get. Steve Fisher ,the salesman that helped me, was always friendly and helpful. Mark Wecker another salesman, also helped me. Both men were incredibly helpful. I felt like they were trying to get me the best deal possible I have had the truck for 2 weeks and every time I go in everybody is friendly and helpful even though the sale is over. I am not very good with technology and when I go in Steve or Mark will come out and explain to me how something works. The whole experience was great from beginning to end. I had done a lot of research and drove down to Sacramento looking at trucks. Save your money. I got the best deal at Lithia Chevrolet.
When I went to Lithia Chevrolet for my Lifetime oil & filter change, the Service was wonderful because I didn't have to wait for two hours(they only took... about 30 minutes to complete the service.
Jerry, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Second vehicle we bought there and they are amazing. James Jay made the process easy and was very professional and knowledgeable.
Melissa, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Lithia Chevrolet of Redding.
Brought my truck in to have accessories installed. Great team. They get you in and out quickly and always do a great job.
Wow, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!
I bought my first car here at lithia, with that same salesman mark! Now I just bought my second one!!
Brittney, thank you for the wonderful star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awes...ome day!
Service was carried out promptly and took care of all faults. Lithia loaned me a 4x4 to use while repair was being done. Lithia service coordinator was... able to get factory to cover repair under extension of factory warranty.
L., we are so happy to read such a great review about Lithia Chevrolet of Redding! We do hope we can be of assistance in the future. Take care!
By far the best salesman i have ever had a privilege of buying a truck from.He was very helpful in getting us a great deal. The dealership was very clean... and had very nice people. But the best part was your friendly salesman David Van Klinken . Great job david.
Thank you, Jerry and Janice! We want all our clients to have a comfortable and stress-free experience with us!
Jason Tracy was wonderful! He was not pushy at all. He helped us look at the Chevy Equinox we were interested in and the following week when we came back... he helped us figure out a payment plan that worked for us. He even came in on his day off when we picked up the car! Lithia Cheverolet price matched the equinox we found online in Folsum and had the color car we wanted driven up to Redding! I was very happy to get the pacific blue color! Customer service was great. My husband bought a truck from Taylor Motors and got terrible customer service. He couldn't even get them to put air in his tire when we were going out of town and the gas stations we went to didn't have the right valve. We were not going back there. I will highly recommend Lithia Cheverolet!
Jeanette, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
Very good and prompt search and find of particular truck I was looking for. All transactions and information very thorough.
Thanks, Raymond! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Lith...ia Chevrolet of Redding!