Reviews
Write a reviewThese 5 Stars are for the vehicle purchased and James in
These 5 Stars are for the vehicle purchased and James in Sales. Logistics prevented me from buying the coolest car ever in person. Delivered 10 days ago in an enclosed trailer. Long distance purchases can be stressful but James, as fine a Sales Rep as I've ever dealt with and a pleasure to talk to, saw me through and the car is phenominal. Traded up fun cars to get ready for retirement from one thats cool and will get you in trouble to one that's really cool and will get you in alot of trouble. Thank you, James DFriesen
These 5 Stars are for the vehicle purchased and James in
These 5 Stars are for the vehicle purchased and James in Sales. Logistics prevented me from buying the coolest car ever in person. Delivered 10 days ago in an enclosed trailer. Long distance purchases can be stressful but James, as fine a Sales Rep as I've ever dealt with and a pleasure to talk to, saw me through and the car is phenominal. Traded up fun cars to get ready for retirement from one thats cool and will get you in trouble to one that's really cool and will get you in alot of trouble. Thank you, James DFriesen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Experience Ever
Best experience I've ever had at a dealership hands down they listen, no hassle no pushiness and pretty much keep their word on getting you into a car. Best part is after listening to me anbout my concerns and not having good credit scores they showed me only cars that they thought that I would get approved for they didn't get my hopes up on the $20,000 , 25,000 dollar car on something that wasn't in my budget that I could not afford they put their heads together and found what would work for everyone as far as finance company and as far as me getting approved into an SUV which is the only thing I can drive and get in and out of because of back issued. never once did I hear no never once did I hear well let's try this on or let's just run your credit a thousand times they put their heads together and they got me approved on the car that I liked so congratulations Ocean Crest you are the best James my salesman Mac in finance and Jason the dealership manager you're all awesome love you guys! I will be back to buy my next vehicle through you and only you if I could give more stars I would. This is the place the only place to go get your next car from. love love love Ocean Crest Warrenton Oregon ~ Christina Quade
Best Experience Ever
Best experience I've ever had at a dealership hands down they listen, no hassle no pushiness and pretty much keep their word on getting you into a car. Best part is after listening to me anbout my concerns and not having good credit scores they showed me only cars that they thought that I would get approved for they didn't get my hopes up on the $20,000 , 25,000 dollar car on something that wasn't in my budget that I could not afford they put their heads together and found what would work for everyone as far as finance company and as far as me getting approved into an SUV which is the only thing I can drive and get in and out of because of back issued. never once did I hear no never once did I hear well let's try this on or let's just run your credit a thousand times they put their heads together and they got me approved on the car that I liked so congratulations Ocean Crest you are the best James my salesman Mac in finance and Jason the dealership manager you're all awesome love you guys! I will be back to buy my next vehicle through you and only you if I could give more stars I would. This is the place the only place to go get your next car from. love love love Ocean Crest Warrenton Oregon ~ Christina Quade
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for this amazing review! We really appreciate your business. - The Ocean Crest Chevrolet Buick GMC Cadillac Team
Very shady business practices.
Very shady business practices. Was told vehicle wasn't ready to be sold, and would be notified when it was so I could go look at it and take a test drive, but then next day recieved a text message at 7am saying that the vehicle was sold to someone that bought it sight unseen.
Very shady business practices.
Very shady business practices. Was told vehicle wasn't ready to be sold, and would be notified when it was so I could go look at it and take a test drive, but then next day recieved a text message at 7am saying that the vehicle was sold to someone that bought it sight unseen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for leaving us this review. We strive to have every customer drive off our lot in a car they love, and it seems like the vehicle you were interested in was no longer available. If you’d like, we would be happy to find another vehicle to suit your needs. Please feel free to contact us if you have any other questions or inquiries. Take care. - The Ocean Crest Chevrolet Buick GMC Cadillac Team
It was a great experience working with Brittany and funny
It was a great experience working with Brittany and funny chit-chat with James who offered us to buy food while waiting to complete the transaction. I'm glad we made it and most of all we love our Honda Ridgeline .
It was a great experience working with Brittany and funny
It was a great experience working with Brittany and funny chit-chat with James who offered us to buy food while waiting to complete the transaction. I'm glad we made it and most of all we love our Honda Ridgeline .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Ocean Crest Chevrolet Buick GMC Cadillac Team
Great Experience
Morgan was a pleasure to work with. Very professional, thoughtful, and no waiting for answers. Great experience. We will be back. See you soon. Thank you
Great Experience
Morgan was a pleasure to work with. Very professional, thoughtful, and no waiting for answers. Great experience. We will be back. See you soon. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. - The Ocean Crest Chevrolet Buick GMC Cadillac Team
2015 Chysler 300
Morgan was great! I went there looking for a nice vehicle that my 14 year old daughter would enjoy me dropping her off in school in!! And we definitely found a pretty pretty 300 that makes us both happy!!! Morgan was very knowledgeable and was quick with details on the 2-3 different cars we were choosing from.. Everything went smooth and pretty quick! I was impressed.. I'd definitely refer Morgan to others! Thanks again guys!!
2015 Chysler 300
Morgan was great! I went there looking for a nice vehicle that my 14 year old daughter would enjoy me dropping her off in school in!! And we definitely found a pretty pretty 300 that makes us both happy!!! Morgan was very knowledgeable and was quick with details on the 2-3 different cars we were choosing from.. Everything went smooth and pretty quick! I was impressed.. I'd definitely refer Morgan to others! Thanks again guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. - The Ocean Crest Chevrolet Buick GMC Cadillac Team
Great sales experience!
Went in to buy one car and left with two. Great sales from Morgan and Alex. They did not pressure me to make a purchase, they let me tell them what I needed and they showed me what was available. Which in this day is refreshing. I was also helped by Brendan the sales Manager, who also not only made me feel welcome, but my mom and brother (who tagged along) as well. These guys deserve some recognition!
Great sales experience!
Went in to buy one car and left with two. Great sales from Morgan and Alex. They did not pressure me to make a purchase, they let me tell them what I needed and they showed me what was available. Which in this day is refreshing. I was also helped by Brendan the sales Manager, who also not only made me feel welcome, but my mom and brother (who tagged along) as well. These guys deserve some recognition!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. - The Ocean Crest Chevrolet Buick GMC Cadillac Team
Worst Buying experience I've ever had
Do not waste your time with this lot! I put a deposit down on a new truck they were expecting in, and the second it showed up, they did everything they could to make sure I backed out. I even drove the 3.5 hours up there, and they lowballed the xxxx out of my trade, substantially lower than any other lot I spoke with. WORST Car buying experience I've ever had, and I've bought a lot of vehicles... and several have been from some shady lots.
Worst Buying experience I've ever had
Do not waste your time with this lot! I put a deposit down on a new truck they were expecting in, and the second it showed up, they did everything they could to make sure I backed out. I even drove the 3.5 hours up there, and they lowballed the xxxx out of my trade, substantially lower than any other lot I spoke with. WORST Car buying experience I've ever had, and I've bought a lot of vehicles... and several have been from some shady lots.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Do not waste your time with this lot! I put a deposit...
Do not waste your time with this lot! I put a deposit down on a new truck they were expecting in, and the second it showed up, they did everything they could to make sure I backed out. I even drove the 3.5 hours up there, and they lowballed the xxxx out of my trade, substantially lower than any other lot I spoke with. WORST Car buying experience I've ever had, and I've bought a lot of vehicles... and several have been from some shady lots.
Do not waste your time with this lot! I put a deposit...
Do not waste your time with this lot! I put a deposit down on a new truck they were expecting in, and the second it showed up, they did everything they could to make sure I backed out. I even drove the 3.5 hours up there, and they lowballed the xxxx out of my trade, substantially lower than any other lot I spoke with. WORST Car buying experience I've ever had, and I've bought a lot of vehicles... and several have been from some shady lots.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
My wife and I purchased a new 2017 Chevy Cruze from Ocean...
My wife and I purchased a new 2017 Chevy Cruze from Ocean Crest in early 2018. The sales process took a pretty long time, there was a lot of back and forth about payment and various insurance and warranty polices that they insisted on adding. It took three different sales/management staff to demonstrate the features of the car to us. No one really seemed sure about how various things worked. One person even tried to claim the car was fitted with cruise control, which it was not. The vehicle ran fine for a few months and then the problems began. First was a noise coming from the front suspension and steering column area. It took five different visits to the service department of Ocean Crest before they could identify any kind of problem. Once it was identified it was fixed without much more resistance. Next was the passenger airbag sensor. It turned out this issue was related to a recall for the vehicle that had been previously missed during the PDI. This was a pretty simple fix as a recall notice had been issued. The next issue we had was the Start/Stop function on the engine started to malfunction, not restarting the engine once the brake pedal was released again. The first reaction of the dealership was to say that my wife didn’t know how to operate the vehicle properly. Initially they refused to even look at the vehicle for this issue because “it’s not possible for that to happen” according to the tech. It was a real struggle to get them to look at the car for this issue and of course when they did, they found nothing wrong. We tried for months to get this issue looked into properly but with no success. The service department here can be very resistant to helping customers with warranty issues. Overall, a pretty disappointing experience all round.
My wife and I purchased a new 2017 Chevy Cruze from Ocean...
My wife and I purchased a new 2017 Chevy Cruze from Ocean Crest in early 2018. The sales process took a pretty long time, there was a lot of back and forth about payment and various insurance and warranty polices that they insisted on adding. It took three different sales/management staff to demonstrate the features of the car to us. No one really seemed sure about how various things worked. One person even tried to claim the car was fitted with cruise control, which it was not. The vehicle ran fine for a few months and then the problems began. First was a noise coming from the front suspension and steering column area. It took five different visits to the service department of Ocean Crest before they could identify any kind of problem. Once it was identified it was fixed without much more resistance. Next was the passenger airbag sensor. It turned out this issue was related to a recall for the vehicle that had been previously missed during the PDI. This was a pretty simple fix as a recall notice had been issued. The next issue we had was the Start/Stop function on the engine started to malfunction, not restarting the engine once the brake pedal was released again. The first reaction of the dealership was to say that my wife didn’t know how to operate the vehicle properly. Initially they refused to even look at the vehicle for this issue because “it’s not possible for that to happen” according to the tech. It was a real struggle to get them to look at the car for this issue and of course when they did, they found nothing wrong. We tried for months to get this issue looked into properly but with no success. The service department here can be very resistant to helping customers with warranty issues. Overall, a pretty disappointing experience all round.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car