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Roe Motors

(81 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday 12:00pm–5:00pm Closed

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Reviews

(81 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Since moving from Sonoma County in 2000, we’ve never been to another dealership…why would we?

Since moving from Sonoma County in 2000, we’ve never been to another dealership…why would we?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dennis, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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Love Roe Motors. They are professional and always do a great job! Would highly recommend to everyone.

Love Roe Motors. They are professional and always do a great job! Would highly recommend to everyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kyrrha, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

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friendly and courteous employees, courteous driver was very pleasant and professional. Schedule doesn't seem to matter

friendly and courteous employees, courteous driver was very pleasant and professional. Schedule doesn't seem to matter

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

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Fue una experiencia positiva. Muy buen servicio de principio a fin. Desde ir a manejar el carro hasta el cierre de negociación. Héctor fue súper amable y nos explicó to-do el procedimiento de una manera clara y entendible. Si en el futuro agarro otro auto defefinitiva mente será en ROE MOTORS.

Fue una experiencia positiva. Muy buen servicio de principio a fin. Desde ir a manejar el carro hasta el cierre de negociación. Héctor fue súper amable y nos explicó to-do el procedimiento de una manera clara y entendible. Si en el futuro agarro otro auto defefinitiva mente será en ROE MOTORS.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

María, ¡nuestro equipo está comprometido a brindar a cada uno de nuestros clientes la mejor experiencia automotriz! Por favor, no dude en contactarnos si hay algo más que podamos hacer por usted.

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My car buying experience at Roe Motors was one of the best car related experiences I've ever had. They were very helpful and I never felt pressured or coerced into anything. Shout out to Eric the Salesman and Matt the Finance Guy and all the other staff. They were great!

My car buying experience at Roe Motors was one of the best car related experiences I've ever had. They were very helpful and I never felt pressured or coerced into anything. Shout out to Eric the Salesman and Matt the Finance Guy and all the other staff. They were great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Evalee, we're happy you found our staff to be so supportive during your experience here at Roe Motors, INC.. If you have any further questions, please give us a call. We're always happy to help!

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My buying experience was great, Emmett was knowledgeable and thorough and put our minds at ease with the buying process!

My buying experience was great, Emmett was knowledgeable and thorough and put our minds at ease with the buying process!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please don't hesitate to reach out!

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I have purchased three vehicles from Roe Motors and have always been delighted with their integrity and friendly, efficient service.

I have purchased three vehicles from Roe Motors and have always been delighted with their integrity and friendly, efficient service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Having issues that I didn't have until after repairs, I'm moving so can't return the truck until I finish moving. I will call Jeff and make an appointment.

Having issues that I didn't have until after repairs, I'm moving so can't return the truck until I finish moving. I will call Jeff and make an appointment.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Brian, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (541) 393-2711 to discuss your concerns, as your satisfaction is of utmost importance to us.

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I always get great service with Brent. He knows his customers and is always friendly and honest about what my vehicle needs for future maintenance. I arrived for my appointment for an oil change and he took care of it immediately. Didn't even have to wait long. Love that I also get a free car wash! Would never take my vehicle anywhere else other than Roe!

I always get great service with Brent. He knows his customers and is always friendly and honest about what my vehicle needs for future maintenance. I arrived for my appointment for an oil change and he took care of it immediately. Didn't even have to wait long. Love that I also get a free car wash! Would never take my vehicle anywhere else other than Roe!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I have purchased several vehicles from Roe, going back to the 70s. I will continue to use Roe Motors. They have always treated me as a valued customer.

I have purchased several vehicles from Roe, going back to the 70s. I will continue to use Roe Motors. They have always treated me as a valued customer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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