Reviews
Write a reviewA great place to do business
As usual, the service folks were helpful and friendly. Approachable and ready to listen, which is important to the customer because for most of us - we don't know vehicle jargon like the people who work in the industry. So, to be made to feel comfortable is a very nice thing.
A great place to do business
As usual, the service folks were helpful and friendly. Approachable and ready to listen, which is important to the customer because for most of us - we don't know vehicle jargon like the people who work in the industry. So, to be made to feel comfortable is a very nice thing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
These guys are wonder!
Brent and his guys in the service department are the best! We are from out of town and stopped in for help without an appointment. They went above and beyond to help us on a day when they were short handed and swamped with work! Everyone we dealt with at this dealership was friendly and very helpful! You can’t go wrong doing business with these guys! They are great!
These guys are wonder!
Brent and his guys in the service department are the best! We are from out of town and stopped in for help without an appointment. They went above and beyond to help us on a day when they were short handed and swamped with work! Everyone we dealt with at this dealership was friendly and very helpful! You can’t go wrong doing business with these guys! They are great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GO SOMEWHERE ELSE!!!!
I have yet to have a positive experience with this "business". Recently, I went in 3 times to get work done and I was lied to, treated horribly (especially by the so-called General Manager) and even left a message for the owners as I was told they would be in that day. No one contacted me nor was the situation resolved. Not to mention, this isn't the first time we've been there for service or to even buy a car over the last year. Save yourself the headache and go somewhere else.
GO SOMEWHERE ELSE!!!!
I have yet to have a positive experience with this "business". Recently, I went in 3 times to get work done and I was lied to, treated horribly (especially by the so-called General Manager) and even left a message for the owners as I was told they would be in that day. No one contacted me nor was the situation resolved. Not to mention, this isn't the first time we've been there for service or to even buy a car over the last year. Save yourself the headache and go somewhere else.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Horrible Experience
I had a horrible experience buying a used truck from Sherrell Chevrolet. I would not recommend giving your money to these guys. Bought a Ram 1500 with less than 100000 miles on it, and the motor failed less than 6 months later. When the motor failed, I was in contact with Sherrell Chevrolet, they instructed me to bring it to another dealer for diagnosis. And that they would see what they could do for me. After bringing the truck to a third-party dealership, I'm paying diagnostic fees, I returned to Sherrell Chevrolet with the bad news. The individual that I dealt with was very short with me, and I could tell that they didn't want to deal with me or the problems I was having. He said that he would see what he could do for me, and give me a call back. I never got that call. Customer service was horrible, and the third party mechanic who diagnosed the problems with my truck said that there were check engine lights stored in the truck's computer system. In my opinion, if Sherrell Chevrolet is doing inspections on used vehicles they take in, that is something they should have noticed before selling me the truck
Horrible Experience
I had a horrible experience buying a used truck from Sherrell Chevrolet. I would not recommend giving your money to these guys. Bought a Ram 1500 with less than 100000 miles on it, and the motor failed less than 6 months later. When the motor failed, I was in contact with Sherrell Chevrolet, they instructed me to bring it to another dealer for diagnosis. And that they would see what they could do for me. After bringing the truck to a third-party dealership, I'm paying diagnostic fees, I returned to Sherrell Chevrolet with the bad news. The individual that I dealt with was very short with me, and I could tell that they didn't want to deal with me or the problems I was having. He said that he would see what he could do for me, and give me a call back. I never got that call. Customer service was horrible, and the third party mechanic who diagnosed the problems with my truck said that there were check engine lights stored in the truck's computer system. In my opinion, if Sherrell Chevrolet is doing inspections on used vehicles they take in, that is something they should have noticed before selling me the truck
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Proud Chevy owner
Originally I came in to test drive this used 2007 Chevy Silverado they had on the used lot. While test driving the rig we got to meet this salesman named klint mills awesome guy literally answered every question I had for him as we end our test drive I see this beautiful 2020 metallic grey Chevy Silverado test drove that and immediately fell in love and now I?m a proud owner of a 2020 Chevy Silverado crew custom!!!!!
Proud Chevy owner
Originally I came in to test drive this used 2007 Chevy Silverado they had on the used lot. While test driving the rig we got to meet this salesman named klint mills awesome guy literally answered every question I had for him as we end our test drive I see this beautiful 2020 metallic grey Chevy Silverado test drove that and immediately fell in love and now I?m a proud owner of a 2020 Chevy Silverado crew custom!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buyer of a 2020 Chevy 2500 HD Dura Max Z71 LTZ 4x4
Great buying experience! I have already recommended this dealer to several of my friends.
Buyer of a 2020 Chevy 2500 HD Dura Max Z71 LTZ 4x4
Great buying experience! I have already recommended this dealer to several of my friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
How dealerships used to be
I cannot say enough about the customer service provided by Tyler and Klint facilitating the sales process. This was different because we live a few states away. They had the vehicle we wanted. They looked into options and prices to have the vehicle delivered. There was no pressure, just helpful, polite, professionalism. I chose to fly in and was even met at the airport. The staff handled the out of the ordinary paperwork quickly and accurately. This all helped get me on the road to start my trip back home. If you?re looking for a fair deal and good feeling, try Sherrell Chevrolet
How dealerships used to be
I cannot say enough about the customer service provided by Tyler and Klint facilitating the sales process. This was different because we live a few states away. They had the vehicle we wanted. They looked into options and prices to have the vehicle delivered. There was no pressure, just helpful, polite, professionalism. I chose to fly in and was even met at the airport. The staff handled the out of the ordinary paperwork quickly and accurately. This all helped get me on the road to start my trip back home. If you?re looking for a fair deal and good feeling, try Sherrell Chevrolet
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best truck buying experience
I worked with Tyler Christiansen at Sherrell Chevrolet this week buying a new truck. By far my best dealership experience. Not often do you go into a dealership and feel that the people truly care about you and your interests first. I would recommend them to any of my friends or family without a doubt.
Best truck buying experience
I worked with Tyler Christiansen at Sherrell Chevrolet this week buying a new truck. By far my best dealership experience. Not often do you go into a dealership and feel that the people truly care about you and your interests first. I would recommend them to any of my friends or family without a doubt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Consumer
Excellent Car buying experience!!! The deal was smooth and seamless , no pressure.
Consumer
Excellent Car buying experience!!! The deal was smooth and seamless , no pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chevy Cruze
Excellent waiting room for cars getting services. Knowledgeable staff and quality control. Clean.
Chevy Cruze
Excellent waiting room for cars getting services. Knowledgeable staff and quality control. Clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase