Sherrell Chevrolet

3.8 out of 5 3.8
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Sherrell Chevrolet Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2017

Welcome to Sherrell Chevrolet Inc. We are here to serve you with a full line of Chevrolet vehicles, and we take pride i

...

n helping you find the one that's right for you. Whether you're looking for a new or used car, our sales team can help with its no-pressure philosophy. We promise to make your car-buying experience efficient and stress free. Sherrell Chevrolet Inc also has Chevy financing options and a great Chevrolet service center. We offer competitive rates on car loans to help you buy the car you need.

"Family owned dealership since 1945!"

Service

Oil, Filter Change

$49.95 and up*

Wheel Balance

$59.95 and up*

Replace Brake Fluid

$199.95 and up*

Power Steering Service

$119.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.8 out of 5 3.8
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 15, 2019

    Excellent waiting room for cars getting services. Knowledgeable staff and quality control. Clean.

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    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 5, 2019

    I was looking to trade in my car, but it wasn’t something that I was planning on doing right away. My experience with Klint, however, was so awesome that... I was completely sold on leaving the lot with a car that day! This was my first time ever going onto a lot and looking for a used car. Klint was not only accomodating and patient, but he was very thorough and explained the whole process to me so that I could understand exactly what I was doing. I really appreciate this dealership because they were kind and their personalities were not that of someone looking to just sell you anything in order to make commission. I’m trying to convince my mom to go through Klint for her new car. Thank you so much for such an easy and wonderful experience. I would definitely recommend this location to anyone!

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    Customer Service
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • February 4, 2018

    We drove from Salem (>200 miles away) to check out a vehicle at Sherrell. We were a little nervous driving so far to look at a vehicle but Luis, Dave,... Tyler, and Connie were all so kind and took extremely good care of us! The other reviews about them treating their customers like family is so true! Although we're from Salem, we're telling everyone we know who is in the market for a car about Sherrell... They made it the absolute easiest car buying experience we've ever had. They also made driving every mile to get there completely worth it! Thanks you guys! We'll be back!

    5.0 out of 5
    Customer Service
    Not Applicable
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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jill, Thank you so much for taking the time to write your review. We greatly appreciate your business our entire Sales Team works hard to make all of... our customers feel comfortable with their buying experience. Thank you for spreading the word about our great dealership! Welcome to the Sherrell Chevrolet family of customers. Sincerely, The Sherrell Chevrolet Team

  • 2.0 out of 5
    December 31, 2018

    Bought a used car with the codes wiped. Turns out it had about 6-8 things wrong with it including failing brakes. (Very unsafe) Looked like newer tires... yet they keep going flat.

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    Customer Service
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    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 18, 2018

    They put things on window sticker they won't honor. They make appts for repairs and then when you drive 45 mins to get there, they claim they don't have... an appt. Not impressed with the dealership at all!! Very disorganized and they don't care.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cinnamontear, I am sorry to see that you gave Sherrell Chevrolet a 1 star review. We take this very seriously and would like to resolve this problem... and make it up to you! I personally would contact you, but I have no idea who you actually are. Your reviewed name is not in my customer database. Please you are welcome to contact me directly and I would be happy to hopefully earn your businesses back. Sincerely, Tyler Christiansen Internet Manager 541-567-6487

  • 5.0 out of 5
    November 21, 2017

    Great Service Department! They know what they are doing and treat me like family.

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    Customer Service
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    Quality of Repair
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dan, Thank you so much for taking the time to write your review. We greatly appreciate your business. Our entire Service Team takes great pride in gi...ving a professional service and treating everyone as they are part of our family. Our technician's have many years of experience and training to take care of our customers vehicles. Thank you again for the kind words. Sincerely, The Sherrell Chevrolet Team

  • 1.0 out of 5
    August 25, 2017

    I went in for a recall on my windshield wiper motors and while I was waiting a desk guy came out to say my window had a rock chip below the seal. My window... didn't have any cracks so I thought it was nice of him to let me know. They didn't show me anything. They wrote that there was a chip on my service receipt and sent me on my way. On my way home (~20 miles) I developed a crack that covered a third of my windshield and originated under a plastic cover next to my windshield wiper motor. I called and talked to the manager who said it was my issue not theirs. I called Chevy and they said it is a franchise so they have no way to resolve the issue. The window shop that replaced my window for ~$700 showed me the attached pictures with the plastic cover off. Their opinion matches mine as does another local chevy dealer - Sherrell broke my window and refused to make it right.

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Eric, That is very unfortunate. We would never intentionally break or harm any of our customers vehicles. Although our records show that your windsh...ield did have a substantial chip about a quarter size in the windshield glass under the plastic trim when it showed up at our service department for your appointment. Our technician stopped what he was doing to have you informed of the chip in the glass before we performed the wiper motor recall. Our technician just removed the plastic trim to access the wiper motor which is located in the engine compartment. We're not sure why we would be responsible for cracking your windshield when it was never even cracked at our dealership and there already was a rock chip present in the glass. You were informed about the chip in the windshield so Sherrell Chevrolet is not responsible for cracking your windshield. Sounds like your windshield crack was just an unfortunate event and was just a matter of time to go from a chip to a crack. We apologize for you inconveniences and wish you the best of luck. Sincerely, The Sherrell Chevrolet Team