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Pitre Buick GMC

(120 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:30pm
Sunday Closed Closed

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Reviews

(120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dealer showed false vehicle inspection reports.

Dealer showed false vehicle inspection reports. Cameras did not work properly, keys were not programmed, and other work failed Audi’s inspection of the vehicle.

Dealer showed false vehicle inspection reports.

Dealer showed false vehicle inspection reports. Cameras did not work properly, keys were not programmed, and other work failed Audi’s inspection of the vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Our salesman was knowledgeable and not pushy.

Our salesman was knowledgeable and not pushy. Sale was fast and easy. Not aggressive about adding additional services.

Our salesman was knowledgeable and not pushy.

Our salesman was knowledgeable and not pushy. Sale was fast and easy. Not aggressive about adding additional services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're delighted to hear that your experience at Pitre Buick GMC was smooth and that our salesman demonstrated knowledge without being pushy. We strive to make the car-buying process as easy as possible for our customers. We hope to see you again soon! Tavio Borba, General Sales Manager, 505-898-1333

Dealer response

Thank you for your wonderful review! We're delighted to hear that your experience at Pitre Buick GMC was smooth and that our salesman demonstrated knowledge without being pushy. We strive to make the car-buying process as easy as possible for our customers. We hope to see you again soon! Tavio Borba, General Sales Manager, 505-898-1333

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We were treated with respect and courtesy all the time we

We were treated with respect and courtesy all the time we were there. The sales man by the name of John Black was very frendly and knowledgeable he went out of his way to show us what we wanted and answered all our questions . The paperwork was done quickly. We would recommend this place to anyone looking for a vehicle.

We were treated with respect and courtesy all the time we

We were treated with respect and courtesy all the time we were there. The sales man by the name of John Black was very frendly and knowledgeable he went out of his way to show us what we wanted and answered all our questions . The paperwork was done quickly. We would recommend this place to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Pitre Buick GMC. It's great to know that John provided you with friendly and knowledgeable service. We appreciate your recommendation and look forward to assisting you again in the future! Safe travels in your new vehicle! Tavio Borba, General Sales Manager, 505-898-1333

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From start to finish, my experience at Pitre Buick GMC

From start to finish, my experience at Pitre Buick GMC was truly exceptional. The team was incredibly helpful, and my sales representative, Vince Platero Jr, went above and beyond to ensure I found the perfect car for my needs. He took the time to understand my requirements and patiently answered all my questions, making the entire process seamless and stress-free. I highly recommend this dealership and Vince Platero Jr to anyone looking for a car!

From start to finish, my experience at Pitre Buick GMC

From start to finish, my experience at Pitre Buick GMC was truly exceptional. The team was incredibly helpful, and my sales representative, Vince Platero Jr, went above and beyond to ensure I found the perfect car for my needs. He took the time to understand my requirements and patiently answered all my questions, making the entire process seamless and stress-free. I highly recommend this dealership and Vince Platero Jr to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that your experience at Pitre Buick GMC was exceptional and that Vince was able to assist you in finding the perfect car. We appreciate your recommendation and look forward to welcoming you back for your next visit! Safe driving! Tavio Borba, General Sales Manager, 505-898-1333

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Top GMC team work!

Top GMC team work! Sales person prompt and friendly! Awesome team of gmc professional grade employees!

Top GMC team work!

Top GMC team work! Sales person prompt and friendly! Awesome team of gmc professional grade employees!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your positive feedback about our team's prompt and friendly service at Pitre Buick GMC. Our dedicated professionals are committed to providing a great experience, and it’s wonderful to hear you felt that! We look forward to welcoming you back soon! Tavio Borba, General Sales Manager, 505-898-1333

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Very professional.

Very professional. Sal is phenomenal. Finance team also did a great job. Only thing was the battery wasn’t replaced on the key fob but that was a minor thing.

Very professional.

Very professional. Sal is phenomenal. Finance team also did a great job. Only thing was the battery wasn’t replaced on the key fob but that was a minor thing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear you had a positive experience with Sal and our finance team at Pitre Buick GMC. We appreciate your feedback about the key fob battery and will take note of it. We look forward to seeing you again in the future! Tavio Borba, General Sales Manager, 505-898-1333

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Thank you Mr Ben Gonzalez for all that you did for us we

Thank you Mr Ben Gonzalez for all that you did for us we love our truck and it's all because of you thank you have a Merry Christmas God bless

Thank you Mr Ben Gonzalez for all that you did for us we

Thank you Mr Ben Gonzalez for all that you did for us we love our truck and it's all because of you thank you have a Merry Christmas God bless

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you love your truck and that Ben was able to assist you so well at Pitre Buick GMC. We appreciate your kind words and wish you a Merry Christmas as well! We look forward to seeing you again soon! Tavio Borba, General Sales Manager, 505-898-1333

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Great staff, Great customer service!

Great staff, Great customer service!!! The salesman went out of his way helping us purchase a vehicle. Thank You Pitre Dealership!! 👍🏾

Great staff, Great customer service!

Great staff, Great customer service!!! The salesman went out of his way helping us purchase a vehicle. Thank You Pitre Dealership!! 👍🏾

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that our staff provided great customer service and that our salesman went above and beyond to help you with your vehicle purchase. At Pitre Buick GMC, we strive to make every experience a positive one. We look forward to assisting you again in the future! Tavio Borba, General Sales Manager, 505-898-1333

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Very bad experience had never gone through anything like

Very bad experience had never gone through anything like it before I got an auto sold to me when it had already been sold how is that possible but NO ONE SEEMED TO CARE WELL I GUESS AT the end of the day they didn’t really cared or seemed they didn’t understood my situation at all it seemed that they didn’t care and only wanted to get the truck back and just try to sale one more. SALES TO THEM ARE MORE IMPORTANT THAN THERE CLIENTS😔 and don’t know how important one auto can be to a client but to them it was just one sale or auto more since there just based on sales not focused on who really matters but sadly they don’t know that with out there clients they don’t sale or aren’t a business

Very bad experience had never gone through anything like

Very bad experience had never gone through anything like it before I got an auto sold to me when it had already been sold how is that possible but NO ONE SEEMED TO CARE WELL I GUESS AT the end of the day they didn’t really cared or seemed they didn’t understood my situation at all it seemed that they didn’t care and only wanted to get the truck back and just try to sale one more. SALES TO THEM ARE MORE IMPORTANT THAN THERE CLIENTS😔 and don’t know how important one auto can be to a client but to them it was just one sale or auto more since there just based on sales not focused on who really matters but sadly they don’t know that with out there clients they don’t sale or aren’t a business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Mo in sales and Sean in financing were great to deal

Mo in sales and Sean in financing were great to deal with. They made the vehicle purchase easy and got everything done quick

Mo in sales and Sean in financing were great to deal

Mo in sales and Sean in financing were great to deal with. They made the vehicle purchase easy and got everything done quick

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear that Mo and Sean made your vehicle purchase experience at Pitre Buick GMC easy and efficient. I appreciate your kind words and look forward to serving you again in the future! Tavio Borba, General Sales Manager, 505-898-1333

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