Mar. 27 brought in a truck I intended to buy to have okc do a vehicle inspection, they did the inspection, paid for it was promised that I would have the... paper work on the 29th 52 days later 3 visits 4 phone calls and still no paperwork, the last visit nick would not even apologize about this here we are 20th May and nada, BBB here I come to see if I can get what I paid for. BUYER BEWARE!!
Cheers to OK, as Lance and Angie Did everything in there power to make our car shopping experience Positive and stress free. We originally bought a very... nice Chevy Cruze, however there was an Issue the first day. Angie and Lance had that car up on the rack and my family into a loaner with no hassle. Unfortunately the repair did not hold, so they UNWOUND the deal and got us into a Very nice low mileage car... Now most dealers would have told me to deal with it, and would have been Stuck! OK went above and beyond to make the entire experience positive, and professional. There prices are very fair, there service was great, and the atmosphere was calm. Thank You!
Went in to purchase a vehicle, found one we were interested in decided to have it checked before we signed it had a list of problems when we showed the... list to Angie and another man they got defensive. We left without purchasing anything. From the moment we walked into the dealership Angie was rude. She has zero customer service skills. Will never go there again I encourage others to go somewhere else!
We are very sorry that you had a bad experience at OK Chevrolet. This is not at all the experience we want our customers to have, as the new owner I h...ave addressed all of the customer service problems from the past and I am personally insuring that we don't have any issues like this going forward. I understand it has been some time and I apologize that no one has reached out before now if you would like to discuss this more in detail please feel free to contact me directly at 509-486-8400 or by email at firstname.lastname@example.org. Lance Knopp, Owner/General Manager of OK Chevrolet, Tonasket.