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Wheelers Chevrolet of Merrill

(96 reviews)
Visit Wheelers Chevrolet of Merrill
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–2:00pm Closed
Sunday Closed Closed
New (715) 316-4188 (715) 316-4188
Used (715) 316-4318 (715) 316-4318
Service (715) 316-4165 (715) 316-4165

Reviews

(96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wheelers Chevrolet of Merrill from DealerRater.

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Interrupted trip.

I the middle of a 5000 mile trip, We stopped for diesel in tiny Abbotsford WI and I accidentally put gas in our 2007 Silverado diesel. When AAA was no help, I was directed (by another shop) to Wheelers Chevrolet. The service writer, Brian, showed up with a mechanic, Paul and towed my truck to the dealership. With the owner's Suburban! They immediately drained my fuel tank, added new diesel fuel, changed my fuel and air filters, and got me on the road in less than 3 hours. While waiting, the owner, Mary Jo offered us a vehicle and told us about a great cheese and ice cream shop right down the street. This was the best vehicle repair experience I have ever had. God bless them all, and their business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing salesman!

Amazing, salesman was extremely helpful. Very kind, fun guy-Thank you Nat! This dealership has an extremely good mechanical and desk staff (Brian) and now the friendly owner and salesman finish it off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent Customer Service

Nat (Salesman), was very helpful in finding the right vehicle for my mother. We have purchased 3 vehicles from Nat at Wheelers. Very professional and very accommodating to the customer. He has great customer service skills. If I need another vehicle, I would definitely go back to Wheelers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience!

It was everything that we’re looking for. Even filled the gas tank full. Thank you everyone at Wheelers Chevrolet of Abbotsford. We really do like our new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

New silverado purchase

I totally enjoyed the friendly and professional atmosphere at Wheelers Chevrolet of Abbotsford and the appearance of my new Silverado is amazing !!! Thanks to Mary Jo, Nat and all the guys in the shop for all the help !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New ownership great people

When new ownership comes into town you never know what to expect, I had a wonderful experience with Wheeler Chevrolet of Abbotsford. I really appreciate that all the technicians stayed it made the buying experience even better. Thank you Nat and Mary Jo for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

I was kind of nervous about buying a vehicle because I didn’t want to get taken advantage of but my experience was fantastic! They worked with me so I could get the vehicle I wanted. They went above and beyond what I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hey thank you so much for sharing your experience, we are so glad we were able to make the buying process pleasant for you! We know it's a stressful time! Let us know if you need help with anything in the future!

Purchased my first brand new car

I had a great experience at Stark in Merrill. Ryan was so great and helpful. He found exactly what I was looking for. Everything went so quick and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your business and taking time to share! Thank you and enjoy the new ride! Let us know if we can help in any way!

Buying a new car

We had a great buying experience with Jake. He made the everything easy to understand. We also closed with Jay and he was also very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations and thank you so much for choosing us! We are here for any auto related needs you may have!

Customer Service Excellence

My experience at Stark Chevrolet in Merrill is one I will never forget. It was my first truck purchase, so it was a big deal. My salesman, Ryan Hubacek had a very straightforward, honest and professional approach. I knew within the first minute of interactation with him that this was the guy I wanted to buy a truck from. GM Paul Kraetsch stepped in to help sweeten the deal as well. Jay Mikunda worked out the financial end of things with ease and just like that, I had my truck! These guys were an incredible team to work with. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are honored to have been the ones to help you with your first truck! Thank you so much for your business and taking the time to review us!