Love my Buick
I was getting my car ready for a trip. Wanted to be safe out on the road
Amazing customer service!! This is the first time I have written a review about a car dealership I did not purchase a vehicle from… I will explain why in a moment, but I feel compelled to let everyone know of stellar customer service by two individuals in particular- Brad Sayre and Enrique Pulido at McDaniel GM Superstore. This dealership offers stellar customer service. Everyone from the time you call is professional and informative. Texts and phone calls are promptly returned. Questions and concerns are thoughtfully discussed. I initially had a heartfelt reaction to a car I saw on their website, and ended up realizing the cost of trying to relive my younger days was not fiscally prudent. These guys walked me through every step, and remained determined to work with me every step of the way. Kudos to the team at McDaniel GM Superstore, especially Brad Sayre and Enrique Pulido. What a wonderful team. I don’t know what the secret recipe is at this car dealer, but I am going to drive the 5 hours and only purchase a vehicle from them, when the time comes. Thank you gentlemen..for everything! Arie Perry
Very great experience with buying my new car. Stayed within my budget.
Purchased multiple vehicles here..sales are great service can be sub par but they try ..
I took my GMC truck in for repair, the service was great everyone did a great job from beginning to end.
Thank you for leaving us this review, John. We are very happy to hear that we could help get your truck repaired and create such a positive experience. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.
I am very pleased with everyone that I talked to and my car looks great and is running awesome Just like new!!!!
Thank you so much for sharing your service experience with us. We're happy to assist you with your vehicle and appreciate your business!
Looking for a New/Used Toyota Tacoma TRD Sport
Excellent experience at McDaniel GM in Marion OH 7-10-19. Jody Roberts was an awesome salesman, took care of us until the very end even after the deal. He even did the extra things to make us happy. We drove 6 hours total to get this vehicle and he made it worth it. He even went to extremes to go visit the previous owner to get an important item that was not with the vehicle when we purchased it, just so we didn't have to buy it, and shipped it to us for free... "Now that is service", and he had a great smile that went a long way. Not pushy, very relaxed non stressful experience, even felt his honesty that you don't normally find. He even made the actual first drive non stressful since we were not from there, very helpful and the test drive was not hurried and took us to different parts of the area so we could do the all-around test drive. He was just a very nice guy, and pleasant to do business with. The whole customer service feeling was very nice at the dealership. It seemed everyone was helping each other, and offering any extra advice if needed. I also felt that he gave us the rock bottom price up front, no back and forth haggling, that makes you hate going to a dealership. With a rock bottom price, at the end he threw in a few extras that we really didn't expect, that made us even happier. He was the guy you wanted to give a hug too, just because he made it such a pleasant experience, and the vehicles they sell are high quality. We bought a 2018 Toyota Tacoma TRD Sport, and got it from a GM dealership, and got a better price and service. I highly recommend McDaniel GM and to ask for Jody, you will totally be happy if you make a purchase with him.
Hi Kim! THANK YOU so much for this wonderful review. We know you have many choices when selecting an automotive dealer and we're all very honored you've chosen the McDaniel GM Superstore. We are so happy that you had such a great experience with Jody. Congratulations on your purchase!
Salesmen needs to know more about car. He had 3 days to learn about it before we got there. And to stay off his phone while we were there. Cell phones r going to break a business. He was very nice.
Dale, we are terribly sorry to hear about the negative impression you got during your visit to our dealership. We appreciate your feedback and will work to improve. If you would like to discuss this issue in more detail, please give me a call so we can work towards a resolution.
I am not receiving any coupons for service. I bought the truck last November.
Hi Bill, we appreciate the feedback and will look into your coupon issue. Thank you for being a McDaniel GM Superstore customer, we appreciate your business.
Mrs Suzanne Harris
Great place . Services outstanding, Facility outstanding Waiting area outstanding
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that we exceeded your expectations. We appreciate your business and look forward to seeing you again in the future. Have a great day!