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Very Good and and service was great. People all are very nice and treat you very good and are treating you fine
Your treated like family and that means a lot, Bravo Zulu on a job well done!
I bought my used car from Jansen after my car was totaled. It was so hard finding a reasonable used car during the pandemic. But they made the process very smooth, and no hassle. Every time I have come back for an oil change and tire rotation, it has been awesome. I would highly recommend Jansen. They are top-notch.
I liked the scheduling process, the pick-up at my work was great and the service overall went fantastic. I would highly recommend Jansen Chevrolet.
Always great experience and great people
Bought a lot of cars and trucks from them and never had anything but great experience. Floyd was fantastic. Next time we need another we will be back. Thanks to everyone there.
Jansen Chevrolet Service Department
Great customer service in the service department. Covid-19 social distancing in effect. Instructions were clearly marked instructing how to proceed. Fast service. Always a good experience at Jansen. Even better, a $20 coupon on service for being an essential employee.
Chevrolet Silverado 1500 has a vibration
The service department employees did everything to fix my truck. Unfortunately, Chevrolet is willing to allow a low quality product to go out the door. It is unacceptable for a brand new truck to have a vibration like this truck has. It is absolutely frustrating to drive down the road and feel the buzz in the steering wheel like I do. I wish I wouldn't have purchased this truck. Chevrolet should stand behind their product and fix this truck.
Jansen Chevrolet in Germantown, IL: W.O.W.
This place is amazing! The people are awesome! The service department is second to none. Their slogan, "Come as a customer, leave as a friend." is the perfect slogan for them.
Love this place. My parents have been coming here for over 20 yrs. Now my husband and I are doing all our car needs here.
Outstanding customer service and easy buying
Top notch customer service that went above and beyond to get the vehicle I wanted. Never pressured me or pushed me to purchase. My salesman, Mike Howard, is highly recommended and treats you like family. Additionally, his sales manager, Shane Street, called me to make sure I got the vehicle I wanted with all accessories. We are Jansen Chevrolet customers for life.