Reviews
Write a reviewGreat service, friendly staff.
Wayne found us the exact vehicle we were looking for and it was fast and easy. The staff were courteous and did everything in a professional manner. Highly recommend Gem City Motors for your next buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A great crew to work with all around.
It seems to me that everybody is straight up with a person & thats hard to find in any dealership. Most people will just tell ya what you want to here, this wasn't the case.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent customer service
Wayne went out of his way to find the exact vehicle I wanted. He promised me a delivery date and came through. I'm very happy with GemCity and would recommend them to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealership
Always easy to deal with when making a purchase. Treated well and no pressure Nice clean show room and easy finance
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service very friendly staff
The Sales Manager walked with us out on the lot to look at trucks. He knew about each truck and pointed me in the right direction to find the one I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, very friendly
It's always a very positive experience. They worked with us to make the process fast as we were leaving town. They stayed late so that we could take it for a drive plus they brought it to my work for convenience. Very friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service and Buying Process
I recently bought a Chevy Avalanche from Gem City Motors. Living in California, I was concerned about buying a car from out of the area, but Wayne, the sales manager, was super. He is honest, straightforward, and was willing to work out all the details of the transaction and subsequent transportation of the vehicle. I couldn't be more please with the service I received from Gem City and would highly recommend the dealership to potential future buyers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase