Reviews
Write a reviewCant trust no expanation
Was told truck was sold during our negotiations .Called back next day truck was still available .Wrote letter to poage never replied.Eplanation was it was sent to be certified for customer but wouldnt reveal name of buyer.Truck was still for sale on internet ,Will do business elsewhere.
Cant trust no expanation
Was told truck was sold during our negotiations .Called back next day truck was still available .Wrote letter to poage never replied.Eplanation was it was sent to be certified for customer but wouldnt reveal name of buyer.Truck was still for sale on internet ,Will do business elsewhere.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bait and Switch Pricing
Read the fine print...... The price you see reflects the money you have to put down first. Once you add the $4k to the price then they are no longer competitive in the pricing on any of the cars I was interested in. You can't advertise something at $16,999 and then say its really $20,999 before your down payment. Well I guess you can but no one that realizes this would follow through because the price is no longer competitive.
Bait and Switch Pricing
Read the fine print...... The price you see reflects the money you have to put down first. Once you add the $4k to the price then they are no longer competitive in the pricing on any of the cars I was interested in. You can't advertise something at $16,999 and then say its really $20,999 before your down payment. Well I guess you can but no one that realizes this would follow through because the price is no longer competitive.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Pogue Service
Pogue does a good job. Friendly, professional and free doughnuts.
Pogue Service
Pogue does a good job. Friendly, professional and free doughnuts.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Beware of deceitful pricing
This dealer has a used car listed at $13,990 on cars.com, but when you call about the vehicle it is actually priced at $17,990, with a so-called "matching deal" if you pay $2000 down on the car they will match that amount, getting you down to the $13,990 price. The problem is that they forgot to include the $2,000 down you paid them making the car actually $15,990. The car is only $13,990 AFTER you pay $2000 down on it. Listing the car at the lower price is just deceptive, and it doesn't inspire confidence in any dealer that would play these pricing games.
Beware of deceitful pricing
This dealer has a used car listed at $13,990 on cars.com, but when you call about the vehicle it is actually priced at $17,990, with a so-called "matching deal" if you pay $2000 down on the car they will match that amount, getting you down to the $13,990 price. The problem is that they forgot to include the $2,000 down you paid them making the car actually $15,990. The car is only $13,990 AFTER you pay $2000 down on it. Listing the car at the lower price is just deceptive, and it doesn't inspire confidence in any dealer that would play these pricing games.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buick
Looked at a car for 14990 amd they told me the price is 16990. False advertisements. The manager was very rude. Very poor customer service. I was told they have been false advertising for 20 plus years. Ridiculous. I do not reccomend at all.
Buick
Looked at a car for 14990 amd they told me the price is 16990. False advertisements. The manager was very rude. Very poor customer service. I was told they have been false advertising for 20 plus years. Ridiculous. I do not reccomend at all.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Did not do what they said they would
Brought a tire in with a nail in the middle of the tread. I SPECIFICALLY asked them to remove the tire from the rim and patch the hole. The service technician took just over an hour to return my truck to me. A week later, while washing my vehicle, I found where a plug was stuck in the tire. They DID NOT do the requested repair, instead did a half-assed xxxx job. Now I have to take it somewhere else to get it fixed CORRECTLY. DO NOT USE THIS DEALER...CANNOT FOLLOW DIRECTIONS and LIES about it
Did not do what they said they would
Brought a tire in with a nail in the middle of the tread. I SPECIFICALLY asked them to remove the tire from the rim and patch the hole. The service technician took just over an hour to return my truck to me. A week later, while washing my vehicle, I found where a plug was stuck in the tire. They DID NOT do the requested repair, instead did a half-assed xxxx job. Now I have to take it somewhere else to get it fixed CORRECTLY. DO NOT USE THIS DEALER...CANNOT FOLLOW DIRECTIONS and LIES about it
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Service desk gentleman was exceptional! Excellent experience
Service
Service desk gentleman was exceptional! Excellent experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience
Made the process of buying a new car very easy. I was not an easy customer and was picky about what I wanted and the price I would pay. They worked hard and found a way to make it happen.
Great experience
Made the process of buying a new car very easy. I was not an easy customer and was picky about what I wanted and the price I would pay. They worked hard and found a way to make it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BEWARE BEWARE ! VERY BAD DEAL!
Purchased a 2008 Jeep for the daughter to drive. Found it on line at their store. Talked with a salesperson about the vehicle. I asked what kind of condition it was in over all. He said he would go out and look at it. It text me pictures of the vehicle and said it was in great condition and everything was good on it. We got to a fair price wired them the money and had the vehicle shipped to us from Ky to Missouri. This is when the whole thing fell apart. When it came it was dirty like it was never cleaned up when they got it. The front brakes are so bad at 30 mph they shook so bad you could not use them. Took it to a shop in town and they put it up on a lift and let us look at them. All four brakes rotors and calipers are very badly rusted and corroded. The under side of the Jeep has a lot of rust and corrosion all over the underneath of the car. The mechanic said he thought it had been in sea water or in a flood to have that much rust and corrosion. I contacted the salesperson about the problem and he said he would talk to his manager. I contacted them several over the next to weeks to get a answer to the problem we had. I even call the owner four time to talk to him and always had to leave a number for him to call and he never responded to us. Just in the last few days after I told the salesperson if someone didn't call and talk with us I was going to post a review on line and take them to small claims court in ST. Louis. The manager then called and listen to what I had to say. His response was to bring the vehicle back to him in Ky and he would look at it. Problem with that 450 miles away and $500 to get it there. I told him I would be more than happy to take it to any dealer or shop for a independent opinion. He said the owner would not do that...since then I found out the cable to engage the 4x4 is broken as well. This is my fault for buying on line and not having it inspected first. This Owner and Mgr really don't care about what problems you have after they get their money. BEWARE BEWARE!
BEWARE BEWARE ! VERY BAD DEAL!
Purchased a 2008 Jeep for the daughter to drive. Found it on line at their store. Talked with a salesperson about the vehicle. I asked what kind of condition it was in over all. He said he would go out and look at it. It text me pictures of the vehicle and said it was in great condition and everything was good on it. We got to a fair price wired them the money and had the vehicle shipped to us from Ky to Missouri. This is when the whole thing fell apart. When it came it was dirty like it was never cleaned up when they got it. The front brakes are so bad at 30 mph they shook so bad you could not use them. Took it to a shop in town and they put it up on a lift and let us look at them. All four brakes rotors and calipers are very badly rusted and corroded. The under side of the Jeep has a lot of rust and corrosion all over the underneath of the car. The mechanic said he thought it had been in sea water or in a flood to have that much rust and corrosion. I contacted the salesperson about the problem and he said he would talk to his manager. I contacted them several over the next to weeks to get a answer to the problem we had. I even call the owner four time to talk to him and always had to leave a number for him to call and he never responded to us. Just in the last few days after I told the salesperson if someone didn't call and talk with us I was going to post a review on line and take them to small claims court in ST. Louis. The manager then called and listen to what I had to say. His response was to bring the vehicle back to him in Ky and he would look at it. Problem with that 450 miles away and $500 to get it there. I told him I would be more than happy to take it to any dealer or shop for a independent opinion. He said the owner would not do that...since then I found out the cable to engage the 4x4 is broken as well. This is my fault for buying on line and not having it inspected first. This Owner and Mgr really don't care about what problems you have after they get their money. BEWARE BEWARE!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Pogue review
I have total trust that when I take my car to Pogue the repairs are done correctly, and in a timely manner.
Pogue review
I have total trust that when I take my car to Pogue the repairs are done correctly, and in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase