Pogue Chevrolet Buick GMC

Service desk gentleman was exceptional! Excellent experience

Made the process of buying a new car very easy. I was not an easy customer and was picky about what I wanted and the price I would pay. They worked hard... and found a way to make it happen.

They were able to check the car at the time I took it in so I didn't have to leave it and come back later to get it.

Purchased a 2008 Jeep for the daughter to drive. Found it on line at their store. Talked with a salesperson about the vehicle. I asked what kind of condition... it was in over all. He said he would go out and look at it. It text me pictures of the vehicle and said it was in great condition and everything was good on it. We got to a fair price wired them the money and had the vehicle shipped to us from Ky to Missouri. This is when the whole thing fell apart. When it came it was dirty like it was never cleaned up when they got it. The front brakes are so bad at 30 mph they shook so bad you could not use them. Took it to a shop in town and they put it up on a lift and let us look at them. All four brakes rotors and calipers are very badly rusted and corroded. The under side of the Jeep has a lot of rust and corrosion all over the underneath of the car. The mechanic said he thought it had been in sea water or in a flood to have that much rust and corrosion. I contacted the salesperson about the problem and he said he would talk to his manager. I contacted them several over the next to weeks to get a answer to the problem we had. I even call the owner four time to talk to him and always had to leave a number for him to call and he never responded to us. Just in the last few days after I told the salesperson if someone didn't call and talk with us I was going to post a review on line and take them to small claims court in ST. Louis. The manager then called and listen to what I had to say. His response was to bring the vehicle back to him in Ky and he would look at it. Problem with that 450 miles away and $500 to get it there. I told him I would be more than happy to take it to any dealer or shop for a independent opinion. He said the owner would not do that...since then I found out the cable to engage the 4x4 is broken as well. This is my fault for buying on line and not having it inspected first. This Owner and Mgr really don't care about what problems you have after they get their money. BEWARE BEWARE!

I have total trust that when I take my car to Pogue the repairs are done correctly, and in a timely manner.

Associates were friendly, helpful and efficient. We left with the feeling that they would be available to assist at any time.

I like my car but I need something bigger and I was told after I made 13 payments I could trade it in for something else and I’ve made over 30 payments... and still not able to trade it in cause it’s not worth no where near what I still owe on it so I feel I got ripped off!!

fast and friendly service didn't have to wait very long

I highly recommend giving Pogue Chevrolet a try when you are shopping for vehicles!!!! I purchased my black 2017 Impala Premier from Pogue Chevrolet a... few weeks ago. I had been wanting one of these cars for quite sometime and had been shopping around. I am so glad I chose Pogue Chevrolet!! They worked with me on my trade and helped me get to the purchase price I needed, and I was able to drive my car home that day!!! The staff at Pogue Chevrolet, Lauren Gaines and Michael Brown, were so kind and helpful!! I had an excellent car buying experience and will highly recommend Pogue Chevrolet to everyone!!! Thank you, again!!!

I WAS not pleased with the showing on how the features of the truck worked and that they did not setup the ON STAR SERVICE BEFORE I left the dealership... , BY the way I HIT A deer on the way home the onstar was not working because it was not set up and also when I set it up, it had a problem that I had to fix by calling Onstar myself . So is that enough or do you need more info ?